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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,049
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
1 review
0 helpful votes
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Table cover I love
October 29, 2025

Thanks, I love my table and chairs cover. It fits perfectly and is heavy enough to not blow off or blow up so rain could get inside. Thanks

Date of experience: October 18, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hey Kay! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
2 reviews
0 helpful votes
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I've ordered multiple covers from Covers & All because they do such a great job and everything fits like they sewed the fabric directly on. I keep coming back because they really follow up at every step to make sure the cover is just right. The quality is excellent.

Date of experience: October 18, 2025
Veeni M. — Covers & All USA Rep
6 months ago

We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Love covers & all
September 25, 2024
Previous review

It's a great company with very good, high quality, attractive products.

Date of experience: September 15, 2024
Colorado
1 review
0 helpful votes
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Easy
October 28, 2025

Easy to order and the products surpassed my expectations. I ordered 2 different materials for samples and both were excellent. I am reordering more as covered for my patio tables for a restaurant.

Date of experience: October 18, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hey Todd! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
1 helpful vote
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Useless cover
October 28, 2025

I provided exact dimensions for the countertop I wanted to cover and their website deceptively states that they would add 1" - 2" of leeway to the cover. They ONLY add to 2 of 3 dimensions. Now, why would a company add leeway for only 2 of 3 dimensions, The most important dimension would be the height of the top? I'm no engineer, but it was VERY obvious after receiving my order that this was THE most important measurement that needed to be addressed. After consulting w/ "customer service" based in India, their offer to remedy this was a 20% discount on my next order. No thank you! Why would I order another cover if they can't admit a design flaw on my first order. Their comment that they provide measurement guidance is useless when they can't admit that basic fact that adding 1" to two of only three dimensions a customer provides is useless, PERIOD.

Date of experience: September 30, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hello Grace, we are sorry to note your disappointment. Regarding your concern, on the product page itself, just below the measurements, we have mentioned that: “We add 1" to 2" leeway on the given width/depth for an easy pull-in and pull-out. ” We have also provided a “How to Measure? ” section on the website, where it is mentioned that “The height dimensions will remain the same as provided by you. ”

To avoid any skirting issues, the width and depth dimensions are important, and the leeway has been provided accordingly, as stated. However, as your feedback is important to us, we will certainly take it into consideration to improve the customer experience.

Arizona
1 review
0 helpful votes
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Well Made Covers
October 26, 2025
Updated review

I am happy with Covers & All but I found the website a little hard to maneuver. Upon receiving my small table cover, I realized I need a stronger fabric. When I called to order a new one in heavier fabric the young lady was very hard to understand. She spoke well and knew the product information but her accent made it difficult to understand. I think we finally understood one another.

Date of experience: October 16, 2025

Easy-peasy; nice choices
October 16, 2025
Previous review

Easy-peasy; nice choices

Date of experience: October 5, 2025
Mississippi
1 review
0 helpful votes
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Perfect fit!
October 25, 2025

I ordered a cover for our Hessaire Evaporative Cooler. Placing the order was super easy. I followed the instructions for measuring the dimensions and placed my order. The cover is the perfect weight, well-made, arrived quickly and fits our Air Cooler perfectly. Extremely satisfied with my purchase.

Date of experience: October 10, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hey Lisa! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Utah
2 reviews
0 helpful votes
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Great product!
October 25, 2025

Great communication and service, nicely assemble table cover, prompt delivery. Ten out of ten!

Date of experience: October 14, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hey Ingrid! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Very satisfied customer.
October 23, 2025

Durable material. Good quality workmanship. Fast turnaround time (once the final draft was approved). Great communication. Definitely ordering more for my entire Pro Audio rig. Thank you Cover & All. Greatly appreciated.

Date of experience: October 13, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hey Byron! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great Covers and Service
October 23, 2025

With the help from customer service, who ensured I got the custom covers I wanted, they fit exactly as I had hoped. Great to work with them!

Date of experience: September 19, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hey Shelly! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
2 reviews
0 helpful votes
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Excellent custom option
October 22, 2025

My chaise chairs are very wide and there are no standard options. I was only looking for a cover for the offseason and didn't want to spend as much on the covers as I did the chairs. The Covers & All custom covers are a great option. I was able to get exactly what I wanted, choose my color and type of material and the fit perfectly. Excellent process, service and product and it was very easy and arrived quickly.

Date of experience: October 12, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hey Joanne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Excellent fit
October 21, 2025

All questions answered and covers fit well and excellent quality

Date of experience: October 11, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
1 helpful vote
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Poor quality product
October 20, 2025

I bought a significant amount of shades to cover&all and I received a very poor quality product with many issues. I contacted customer services and after a month of emails, pictures and videos, they now just ignoring me. Don't do business with them. 1- Clear shade 67.125'': The horizontal bar is not parallel with the roller. See pic 1 Colors mismatch (See video) Crooked tube (see pic *******) 2- Clear shade 67.125'': Unable to close completely due to severe shade misalignment when rolling up. See pic 2 Colors mismatch (See video) 3- Clear Shade 67.5'' Horizontal bar is not properly attached with the shade. See pic 3 Colors mismatch (See video) 4- Clear shade 67.5'': Colors mismatch (See video) Scratches on horizontal bar (see pic *******) 5- Clear Shade Clear shade 50.5'' Colors mismatch (See video) crooked tubes (see pic *******) 6- Clear shade 50.5'': Unable to close completely due to severe shade misalignment when rolling up. See pic 6 Colors mismatch (See video) 7- Clear Shade 50.5'': Colors mismatch (See video) Crooked Tube (see pic *******) Scratches on horizontal bar (see pic *******) 8- Clear Shade 50.5'': Colors mismatch (See video) Crooked Tube (see pic *******) 9- Clear shade 51.0'' Horizontal bar is not properly attached with the shade. See pic. Colors mismatch (See video) 10-Clear Shade 51.0 Unable to close completely due to severe shade misalignment when rolling up. See pic 10 A Horizontal bar is not properly attached with the shade. See pic10 Colors mismatch (See video)

Date of experience: October 10, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hi Richard, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

California
1 review
0 helpful votes
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The process working with Covers and All and the end product were both great. Our grill area had some complexities that were not a straight forward as the picture for the standard counter grill. I sent pictures and we added the additional measurements for a perfect fit. Not sure why I waited so long to order. If you're on the fence because your grill area isn't exactly as pictured they will work with you to create a perfect fit! Thanks!

Date of experience: October 9, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hey Taylor! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Louisiana
1 review
0 helpful votes
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Trailer Tire Cover
October 19, 2025
Updated review

Had a great experience. The web site was very easy to negotiate and order from. Once I received the order (came from over seas) The quality of the material and craftsmanship seems to be very good. Looking forward to see its durability.

Date of experience: October 9, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hey Dick! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Everything online was easy to use
October 2, 2025
Previous review

Everything online was easy to use.
However the lead/ship time is a bit longer than expected!

Date of experience: September 22, 2025
Washington
1 review
0 helpful votes
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Great covers!
October 19, 2025

I was nervous to buy these covers since the price seemed too good to be true for custom sizing but when I received th they were perfect! Measurements were true to sizing and well constructed. Will certainly order from them again.

Date of experience: October 9, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hey Megan! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Doesn't fit correctly
October 19, 2025

You need to have customers measure with the handle adding extra it. Now the cover doesn't fit correctly it is about a foot short in the front and if you pull it forward then the back is way short. Good quality but too short.

Date of experience: October 9, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hi Michael, we sincerely apologize for the inconvenience caused. On our website, we offer both standard and custom size grill covers. Upon checking your order, we can see that you purchased the standard size cover, which has been delivered according to the selected size. Moreover, customers can choose the size that best fits their grill dimensions. We are glad to hear that you are satisfied with the quality of the cover.

Idaho
1 review
1 helpful vote
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Horrible Experience!
October 17, 2025

They simply did not send me the correct dimensions for the box cover I ordered and refused to exchange for the correct one. Furthermore they insulted me by stating somehow that I was putting it on wrong. Will never order from them again!

Date of experience: October 7, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hi Michael, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Texas
1 review
1 helpful vote
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Purchased several items from them the spring of 2025 all in their best material. Had a heavy rain and went out to use the furniture and found one of the chair covers had leaked thru the seam in 4 places. Sent a picture of the wet chair and that's when they started making me jump thru hoops. First I had to send them a video of the inside of the cover, then a video of me pouring a bucket of water over the seam to simulate the heavy rain. Nothing since.
This wasn't the first problem either. We ordered a swing seat cover that uses velcro to attach and remove the cover. It didn't take many uses before the velcro started coming loose. Luckily my wife can sew and she reinforced the velcro. Other reviews have mentioned its reasonably priced. What good is that if it damages your furniture. The order started out well (fast delivery, perfect fit) but with customer service like this I wont be ordering again.

Date of experience: August 18, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hi Kevin, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Washington
1 review
0 helpful votes
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The website was easy to navigate. We used the site's measuring guide. We reviewed our options and determined which features would be needed for our climate, easy of use and appearance. Once our order was placed, a Covers & All associate contacted us via emails notifications to provide additional information via the website message center. We received two - three messages to ensure the product we ordered met our needs. The product was delivered several days ahead of estimated date. The material, workmanship and fit (including rounded corners) are great quality and the fit is just right. I would use Covers & All for future needs.

Date of experience: October 6, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hey Jo! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Easy to Order and Install
October 16, 2025

I wasn't sure this product would turn out as advertised, but it's been great on all counts. I ordered a custom size to fit my doorway and appreciated the couple emails I received letting me know the status of my order. Installation was a breeze and it works just as I expected. Great experience!

Date of experience: October 5, 2025
Veeni M. — Covers & All USA Rep
6 months ago

Hey Michele! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!