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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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North Carolina
1 review
0 helpful votes
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Perfect tire cover
December 24, 2024
Updated review

We purchased a fire pit cover 2 or 3 years ago and it is holding up very well. We are pleased with the purchase and the fire pit product. This purchase is a tire cover, the cover is perfect, exact fit, our added logo or picture design very accurate, and exactly what we wanted. During the purchase the website would not allow us to use a black Friday discount code. Our only option was to use a first-time purchase discount code. The codes provided a difference in discounts with the first-time purchase code providing less of a discount. The products are very well made and durable we ordered it anyway and the company provided us a discount code we can use in the future if we purchase before the code expires.

Date of experience: November 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Winston! Thank you for sharing your experience with us! We’re so pleased to hear that both your fire pit cover and tire cover have met your expectations in terms of fit, quality, and design accuracy. We also appreciate your understanding regarding the discount code issue. We’re glad we were able to provide you with a future discount code, and we hope it helps with your next purchase! Your continued trust in our products means a lot to us, and we look forward to serving you again in the future. If you need anything else, please don’t hesitate to reach out.


The promo code you had on your website said it was...
December 2, 2024
Previous review

The promo code you had on your website said it was not valid.

Date of experience: November 22, 2024
Nevada
1 review
0 helpful votes
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1
December 24, 2024

Always easy to use. Have ordered various covers for my patio equipment.

Date of experience: December 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gary! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Perfect fit
December 24, 2024

Perfect fit to replace my outdoor cushion covers. Order samples and will order the whole set now

Date of experience: December 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nelda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Extremely meticulous
December 24, 2024
Updated review

I wish all companies had this level of customer care and attention to detail

Date of experience: December 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Bob! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great so far
November 17, 2024
Previous review

Great so far

Date of experience: November 7, 2024
Wisconsin
1 review
0 helpful votes
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Exactly as expected
December 24, 2024

Exactly as expected in color and style, grey is a bit darker than it seems from pictures which I like

Date of experience: December 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nadine! Thank you for your feedback! We’re delighted to hear that the product matched your expectations in color and style, and we’re glad you liked the slightly darker shade of grey. Your satisfaction means a lot to us, and we’re thrilled that we could deliver a product that you’re happy with. If you need assistance with anything else, please don’t hesitate to reach out. Thank you for choosing us, and we hope to serve you again in the future!

North Carolina
1 review
0 helpful votes
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Shopping made easy
December 24, 2024

There were directions on how to measure for the cover. The cover was made to order with shape, dimentions, and choice of color. It arrived quickly and exceeded my expectations. I would recommend

Date of experience: December 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Eric! Thank you for your review! We're thrilled to hear that the measuring instructions were clear and that the custom cover exceeded your expectations. It's always our goal to provide an easy shopping experience with high-quality products, and we're so glad to have met your needs. We truly appreciate your recommendation, and we look forward to serving you again in the future.

Missouri
1 review
0 helpful votes
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The fire pit table cover is very well constructed and looks durable. The customer service team was friendly when I reached out about getting the order tax exempt for our company.

Date of experience: December 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Monica! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Awesome quality!
December 24, 2024

I'm a massage therapist and my bolsters in my massage room needed new covers. This was a much more affordable option than to purchase new bolsters. These not only arrived quickly, the fit was also perfect. Highly recommend.

Date of experience: December 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Miranda! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Utah
1 review
0 helpful votes
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Great
December 24, 2024

Great, used in our arena to block the wind. Overall really nice covers.

Date of experience: December 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Dalli! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Looks great
December 24, 2024

Great experience
All fits perfect
Mattress cover was preety tight and hard to get on but got it on
Looks great love it all

Date of experience: December 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Andrea! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Side burner custom cover
December 24, 2024

Very attentive, great communication regarding sizing and brand of my side burner. I really appreciate the going above and beyond to look up the manufacturers specifications.
The cover you created for my side burner fits perfectly and I'm sure it will last a long time

Date of experience: December 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Fast and straight forward
December 24, 2024

Easy explanation, easy to order and fast delivery would recommend this to anybody

Date of experience: December 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Joe! We are delighted to hear that you are pleased with our product, process and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Amazing products
December 24, 2024

Great shopping experience. I purchased these for my parents for Christmas so I'm not sure if I got the right size or not.

Date of experience: December 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Glenda! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Wisconsin
1 review
0 helpful votes
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👍👍
December 24, 2024

Came as measured, packed well, nice product and experience

Date of experience: December 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jeff! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Clear heavy duty tarp
December 24, 2024

The tarp was perfect for my application on a small gazebo. I currently have solid tarps on the sides for winter. But we do on occasion use it when nice enough for a fire in fire pit.
So having a clear tarp that was both heavy duty and fit perfect was great to be able to look out. I'll be purchasing more.

Date of experience: December 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Russel! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Great product!
December 24, 2024

It was easy to measure and the result was perfect. I will use them again. Highly recommended.

Date of experience: December 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sherri! We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great bench cover
December 24, 2024

The custom size cover fits perfectly. It is great quality. I highly recommend.

Date of experience: December 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sajeda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Close but not perfect
December 24, 2024

Product almost fits! Bought this before I ordered covers for my boat. Not satisfied with final product.

Date of experience: December 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Richard! We are sorry for any inconvenience caused. Please raise a ticket from your account using the 'Help and Support' option for any product issues and our team will help you promptly. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Perfect
December 24, 2024

Perfect covers, fit perfectly even one that is an odd shape. They paid close attention to dimensions and reviewed a design that works great.

Date of experience: December 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Brian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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BBQ cover
December 23, 2024
Updated review

Very timely and high quality product. That's the reason that I keep coming back to Covers and All, because of the professional quality of the finished product.

Date of experience: December 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Love the price and the great service!
September 19, 2024
Previous review

Love the price and the great service!

Date of experience: September 9, 2024