Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,077
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,450 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Doug G.
Unfollow Doug G.
Share Review
Report Review

Perfect Fit!
April 8, 2021

Great experience! About the only negative is the limited colors offered. Want lighter colors to help reflect heat. Asked for a light tan color that is not currently available. I'm happy with my cover and I'm a few years when the color fads I'll buy again!

Date of experience: April 8, 2021
Wisconsin
1 review
0 helpful votes
Follow Wayne L.
Unfollow Wayne L.
Share Review
Report Review

RV dinette cushion covers.
April 8, 2021
Updated review

I like that you could put your own custom dimensions in and choose where you want the zippers on your custom cushions. Was really easy to use this website.

Date of experience: April 8, 2021

I like that you could put your own custom dimensions...
March 18, 2021
Previous review

I like that you could put your own custom dimensions in and choose where you want the zippers on your custom cushions. Was really easy to use this website.

Date of experience: March 17, 2021
Louisiana
1 review
0 helpful votes
Follow Patsy E.
Unfollow Patsy E.
Share Review
Report Review

Custom Outdoor Cushion Covers
April 8, 2021

Custom cushion covers were delivered in a timely manner and were good quality's

Date of experience: April 8, 2021
Oregon
1 review
0 helpful votes
Follow Ashley V.
Unfollow Ashley V.
Share Review
Report Review

First I purchased 1 set of outdoor chair cushion covers to be sure the quality was excellent. It took about a month for it to arrive but the wait was worth it. Made exactly as ordered, very good quality. Went back & ordered 3 more sets of covers for my other chairs. Second order arrived in about 10 days. We love them!

Date of experience: April 8, 2021
California
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Great product
April 8, 2021

Fabulous service and product at a reasonable price. Highly recommend

Date of experience: April 8, 2021
New Jersey
1 review
0 helpful votes
Follow Dan Z.
Unfollow Dan Z.
Share Review
Report Review

What great customer service looks like
April 8, 2021
Updated review

Great web site - clear, intuitive and professional. Terrific and appropriate order and shipping communication - clear and concise with no sales "chaff". Product arrived a day earlier than promised exactly as ordered.

Date of experience: April 8, 2021

Great web site
March 19, 2021
Previous review

Great web site - clear, intuitive and professional

Date of experience: March 19, 2021
Missouri
1 review
0 helpful votes
Follow Laura E.
Unfollow Laura E.
Share Review
Report Review

Great custom cover
April 8, 2021

We ordered a cover for our firepit because it was custom built and we had never been able to find one that fit it properly. The one we purchased through Covers & All fits it like a glove, it is a really nice fabric and looks amazing! We received it before the projected delivery date.

Date of experience: April 8, 2021
Tennessee
1 review
0 helpful votes
Follow Ike M.
Unfollow Ike M.
Share Review
Report Review

# 1 in covers
April 8, 2021

Easy to order, great instructions for ordering. Really great cover, fits perfectly, heavy weight, should last for long time! Many features and easy to cinch up at bottom. Thanks!

Date of experience: April 8, 2021
Arizona
1 review
0 helpful votes
Follow Michael T.
Unfollow Michael T.
Share Review
Report Review

Very Happy with My Cover
April 8, 2021
Updated review

I ordered a cover for my new spa. I enjoyed the online shopping experience and your communications were first rate. Product was exactly what I was looking for.

Date of experience: April 8, 2021

Easy ordering
March 13, 2021
Previous review

Easy ordering. Clear instructions. Good choice of features.

Date of experience: March 13, 2021
California
1 review
0 helpful votes
Follow Kamron L.
Unfollow Kamron L.
Share Review
Report Review

Yerp
April 8, 2021
Updated review

Super easy ui is very simple and intuitive and i really appreciate the ease

Date of experience: April 8, 2021

Super easy ui is very simple and intuitive
March 6, 2021
Previous review

Super easy ui is very simple and intuitive

Date of experience: March 5, 2021
Texas
1 review
0 helpful votes
Follow Kelly F.
Unfollow Kelly F.
Share Review
Report Review

Great product
April 8, 2021
Updated review

Ordering is easy. Waiting to see the product that is delivered.

I received the covers today and they are good quality and heavy duty.
They exceeded my expectations.

Date of experience: April 7, 2021

Ordering is easy
March 23, 2021
Previous review

Ordering is easy. Waiting to see the product that is delivered

Date of experience: March 23, 2021
North Carolina
1 review
0 helpful votes
Follow Randolph T.
Unfollow Randolph T.
Share Review
Report Review

Ordered cover for my fire pit. Followed instructions explicitly for measuring fire pit to ensure proper fit. Cover delivered was to small to pull over fire pit. Dealing with this company to resolve this issue has been a nightmare. The do not reply in a timely manner and continually ask for more information in attempts to avoid resolving an issue. Beware if you happen to have a problem with their product.

Date of experience: April 7, 2021
Alabama
1 review
0 helpful votes
Follow Ann S.
Unfollow Ann S.
Share Review
Report Review

Fits perfectly.
April 8, 2021

It fits perfectly. My only complaint was I was suppose to get free shipping but I didn't. But it looks great and fits great.

Date of experience: April 7, 2021
North Carolina
1 review
0 helpful votes
Follow Harry O.
Unfollow Harry O.
Share Review
Report Review

Generator cover
May 8, 2021

Quality of the product very good but at least 50% bigger than it should have been. Could not use it for what I wanted to.

Date of experience: April 7, 2021
Idaho
1 review
0 helpful votes
Follow Jeff C.
Unfollow Jeff C.
Share Review
Report Review

I ordered a custom-sized cover for a welder/welding cart. The cover arrived quickly and the size was just as I ordered.

Date of experience: April 7, 2021
Wisconsin
1 review
0 helpful votes
Follow Rick O.
Unfollow Rick O.
Share Review
Report Review

New Grill Cover
April 7, 2021

The cover provided matched the measurements I provided based on their online instructions. It was of the heavy material I'd specified and fit perfectly. I appreciate the covered vents to avoid condensation damage to my metal grill. The drawstring system around the bottom edge should avoid the wind lifting the cover off or chaffing the corners.

Date of experience: April 7, 2021
Hawaii
1 review
0 helpful votes
Follow Thomas K.
Unfollow Thomas K.
Share Review
Report Review

Amazing Product
April 7, 2021
Updated review

Very easy to give the correct measurements due to the pictures on the website. Arrived in a week! All of the covers fit like a glove and the material is very high quality. Told several friends about the covers already. Love this product!

Date of experience: April 7, 2021

Liked the pictures to help w measurements
March 18, 2021
Previous review

Liked the pictures to help w measurements

Date of experience: March 17, 2021
Virginia
1 review
0 helpful votes
Follow Betsy V.
Unfollow Betsy V.
Share Review
Report Review

Fits perfectly
April 7, 2021

The cover for our table and chairs fits perfectly. We cannot at this time vouch for the waterproofing since it hasn't rained here since we put it on the table. Arrived as stated.

Date of experience: April 7, 2021
California
2 reviews
0 helpful votes
Follow Paul N.
Unfollow Paul N.
Share Review
Report Review

I once owned and operated a small custom awning shop with 3-4 full time sewing people. While we COULD make ANYTHING, we could never rival the quality and value that Covers & All provide me. I ordered 5 custom storage bags to put gear in for my trailer. They were all different sizes and had different colors, zippers, handles etc. Covers & All took my order, and then sent me detailed drawings for my review, comments and approval. EVERYTHING turned out perfectly! They were even on time or early! I can't recommend Covers & All highly enough.

Date of experience: April 7, 2021
California
1 review
0 helpful votes
Follow Tom M.
Unfollow Tom M.
Share Review
Report Review

Excellent customer service
April 7, 2021

Very easy to order on line. I called customer service to adjust my measurements no problem. Cover arrived early and was a perfect fit. I would use them again.

Date of experience: April 7, 2021