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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,078
shipping
342
quality
21,524
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California
1 review
0 helpful votes
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Excellent customer service
April 7, 2021

Very easy to order on line. I called customer service to adjust my measurements no problem. Cover arrived early and was a perfect fit. I would use them again.

Date of experience: April 7, 2021
North Dakota
1 review
0 helpful votes
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Not impressed!
May 7, 2021

From what the pictures looked like online, is not at all how ours looks. For spending $400-$500 on this product, we are VERY disappointed! Would like to give covers and all an opportunity to fix our cover.

Date of experience: April 7, 2021
Louisiana
1 review
0 helpful votes
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Excellent Generator Cover
April 7, 2021

Very Happy with my cover. Its nice and high quality. Would highly recommend using this company!

Date of experience: April 7, 2021
Florida
2 reviews
1 helpful vote
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Not at all what I expected.
May 7, 2021

I thought I was ordering cushion covers that would have a zipper and cover the entire cushion. What i received is a cover that sits over the cushion. I also put my measurements in at 19 x 18 and the product I received was 20 x 19. They are too big for my cushions! A total waste of my money and time. If there is a way I would like to return them.

Date of experience: April 7, 2021
Florida
1 review
0 helpful votes
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High quality
April 7, 2021

The covers fit beautifully and are super high quality materials carefully crafted.

Date of experience: April 7, 2021
Maryland
1 review
0 helpful votes
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Good quality products
April 7, 2021
Updated review

Not bad. I ordered covers for a patio couch and 2 chairs. My only complaint is that the colors and material are not the same. I'm not sure why.

Date of experience: April 7, 2021

Not bad
March 23, 2021
Previous review

Not bad

Date of experience: March 23, 2021
Michigan
1 review
0 helpful votes
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Cover for outdoor kitchen
April 7, 2021

I ordered a custom cover for my outdoor kitchen. They sent me a few follow up emails to make sure they had all the measurements they needed. They used color coded lines labelled 'A,' 'B,' 'C,' etc. to ensure that we were understanding the same measurements. That was quite clever, especially because some of the English was confusing -- clearly not from native speakers.

When the cover arrived, a few weeks later it was a little baggy. They say on the site that they add a little to the measurements to make sure that it is easy to put the cover on and off, but I think it was overdone in some spots. I guess overall it is better to be a little too big than a little too small because I can still put it on, but I was hoping for a better fit on a custom cover.

Date of experience: April 7, 2021
California
2 reviews
4 helpful votes
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Good fit but very shiny. Would prefer a matte finish.
April 7, 2021
Updated review

Good directions on how to measure. It was easy to measure and order and the cover arrived within a week.

Date of experience: April 7, 2021

Good directions on how to measure
March 24, 2021
Previous review

Good directions on how to measure

Date of experience: March 24, 2021
Michigan
1 review
0 helpful votes
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We didn't want a store cover for our Weber Grill so we had this one made. We measured the grill where we wanted the cover to go and it came out almost perfect. We didn't measure it perfect but the cover came out much better than we expected. Your covers are much better than the ones from the big box store/

Date of experience: April 6, 2021
California
2 reviews
0 helpful votes
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Very Pleased
April 6, 2021

Ordering was super easy. The cover seems very well made, heavy duty. The color is a rich burgundy and it was delivered 2 1/2 weeks earlier than expected

Date of experience: April 6, 2021
Florida
1 review
0 helpful votes
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Somewhat disappointed.
May 6, 2021

Sadly the seat covers, although material and workmanship appear to be 5 star, are not quite long enough and the draw strings are inadequate, Though the draw strings appear to be around entire length of cover bottom in website photo, the draw strings are only on two small areas and are not adequate to keep material drawn around the boat seat. I'll have to add a make shift strap to ensure they remain on seat. These could have been perfect but are not.

Date of experience: April 6, 2021
Texas
1 review
0 helpful votes
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Great Purchase
April 6, 2021
Updated review

Great customer service, quick delivery, product as described

Date of experience: April 6, 2021

Great customer service
March 16, 2021
Previous review

Great customer service

Date of experience: March 16, 2021
Hawaii
1 review
0 helpful votes
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Fast and Awesome service!
April 6, 2021
Updated review

It was a very easy experience. All I did was follow the directions on the website. Got a measuring tape and measured my sauna typed it in on the site picked my cover color and I was done. Couple days later it was on my doorstep.

Date of experience: April 6, 2021

Fast and easy!
March 24, 2021
Previous review

Fast and easy!

Date of experience: March 23, 2021
New Jersey
1 review
0 helpful votes
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Fantastic Company
April 6, 2021

Ordering from Coversandall was easy and effective. Even though the larger the product you chose, the more expensive it was it is extremely well made and very simple to install. I didn't want to remove all the ornaments from my smaller xmas tree so I ordered the tree cover. When I had a question about my order, they picked up immediately and was able to answer my questions without hesitation. It arrived between the original arrival date and the new date they had sent me via email, but it wasn't more than a week longer than the original delivery date. The key is they kept me informed consistently and always answered the phone with a live person.

Date of experience: April 6, 2021
Hawaii
1 review
0 helpful votes
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Custom Cover
April 6, 2021

Very efficient, good service and quality, timely delivery

Date of experience: April 6, 2021
Louisiana
1 review
0 helpful votes
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Unbelievable
April 6, 2021

I can't believe how quick the stuff comes from India. I have ordered 2 different covers and both came in just a little over a week!

Date of experience: April 6, 2021
North Carolina
1 review
0 helpful votes
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Bad customer service
May 6, 2021

I ordered a custom cover and was sent a "standard" cover which did not fit. Customer service said the problem was partially my fault. After 3 or 4 emails they agreed to make a cover per my order but would not guarantee the fit. I just put it on grill cart and it fits fine.

Date of experience: April 6, 2021
West Virginia
1 review
0 helpful votes
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Perfect fit
April 6, 2021
Updated review

Easy to measure, arrived 4 days earlier than expected, fits perfectly

Date of experience: April 6, 2021

Seems simple enough
March 24, 2021
Previous review

Seems simple enough

Date of experience: March 24, 2021
Pennsylvania
1 review
0 helpful votes
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Great deal
April 6, 2021

Product is well made and competitive price. Fits well and looks great

Date of experience: April 6, 2021
Colorado
1 review
0 helpful votes
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Good curtains
April 6, 2021

Good curtains. Arrived 2 weeks early.The only fall back is grommet's 1/2 needed 3/8. I ordered 4 panels with open bottoms for chains to be sewn in. Beware if you order chains they are a the bigest worthless piece of garbage not worth it 73 bucks for four chains.

Date of experience: April 6, 2021