Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,078
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,450 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Satisfied customer Z.
Unfollow Satisfied customer Z.
Share Review
Report Review

Very pleased!
April 19, 2021

We ordered a replacement cover for a patio sofa cushion. The ordering process was easy. Email communication was good. Like other reviewers, we were unaware that our order was manufactured in and shipping from India, not Georgia, until we got a FedEx shipping notification from Mumbai. The cover was supposed to be delivered 4/12, but was shipped 4/13 and arrived 4/16. The new cover is a perfect fit, with quality fabric and construction. We are very pleased with the final result, but suggest the manufacturer be more transparent about their location and ship times.

Date of experience: April 19, 2021
Texas
1 review
0 helpful votes
Follow Karla G.
Unfollow Karla G.
Share Review
Report Review

Chicken coop shade
April 19, 2021

Bought this to see if it would provide adequate shade for my chickens. Worked great, I just ordered another one.

Date of experience: April 19, 2021
Connecticut
1 review
0 helpful votes
Follow Jessica Y.
Unfollow Jessica Y.
Share Review
Report Review

I ordered replacement covers for our patio set because I was having difficulty finding similarly sized replacement cushions for a reasonable price. A new set of cushions cost almost as much as the set of furniture cost with the cushions! The color selection is limited, which is unfortunate. I got the navy blue and they are great. Quality is good, fabric is good and they arrived quickly. Ordering here was a good solution to a problem I have spent a lot of time on.

Date of experience: April 19, 2021
Pennsylvania
1 review
0 helpful votes
Follow Scott A.
Unfollow Scott A.
Share Review
Report Review

Cover Doesn't fit.
May 19, 2021

I received a drawing with 2 options for my cover which was great. I responded in writing with a few questions and a suggestion for a slight variation. I never received a response except that my order was placed. In the end the cover sags in the middle and therefore does not protect my speaker. I have an email into the company 3 days ago and have yet to get a response. I will be following up with my credit card company and removing all charges if I don't hear back soon.

Date of experience: April 19, 2021
Tennessee
1 review
0 helpful votes
Follow Vicki B.
Unfollow Vicki B.
Share Review
Report Review

Happy
April 19, 2021

Every aspect of our experience with this company has gone well. We measured our fire pit according to the instructions on the website. When it arrived, it fit perfectly. They kept us informed throughout the process so we knew when to expect our cover to arrive. We would recommend them to anyone.

Date of experience: April 19, 2021
South Carolina
1 review
0 helpful votes
Follow Christopher Q.
Unfollow Christopher Q.
Share Review
Report Review

Love it!
April 19, 2021
Updated review

Great, fit awesome quality good love it very good value

Date of experience: April 19, 2021

Love it
April 19, 2021
Previous review

Great, fit awesome quality good love it very good value

Date of experience: April 19, 2021

Great
April 4, 2021
Previous review

Great

Date of experience: April 4, 2021
California
1 review
0 helpful votes
Follow jaime M.
Unfollow jaime M.
Share Review
Report Review

The measuring confusing?
April 19, 2021
Updated review

A bit confusing when it came to measuring the cushions. I thought i measured according to the diagram on the website? Apparently not?

Date of experience: April 19, 2021

Easy
April 2, 2021
Previous review

Easy.

Date of experience: April 2, 2021
Pennsylvania
1 review
0 helpful votes
Follow Ron G.
Unfollow Ron G.
Share Review
Report Review

My order is unusable and very disappointing. I guess it's my fault because I approved it when asked

Date of experience: April 19, 2021
Wisconsin
1 review
0 helpful votes
Follow Corinne X.
Unfollow Corinne X.
Share Review
Report Review

Grillcover
April 19, 2021

The grill cover fit perfectly. Very durable fabric. Love it. Well worth the money.

Date of experience: April 19, 2021
Canada
1 review
0 helpful votes
Follow Peter G.
Unfollow Peter G.
Share Review
Report Review

Very helpful
April 19, 2021

Appreciated the individual attention I received. High quality

Date of experience: April 19, 2021
Florida
1 review
0 helpful votes
Follow Susanne U.
Unfollow Susanne U.
Share Review
Report Review

Treadmill Cover
May 19, 2021

Good website. Product ordered not suitable for indoor use. Could only work for wife if treadmill was on outdoor screened porch.

Date of experience: April 19, 2021
Georgia
1 review
0 helpful votes
Follow SC P.
Unfollow SC P.
Share Review
Report Review

Not great. No reply to my email to resolve the problem. Not good.

Date of experience: April 19, 2021

Hopefully I'll be happy with my order!
March 24, 2021
Previous review

Hopefully I'll be happy with my order!

Date of experience: March 24, 2021
New Jersey
1 review
0 helpful votes
Follow Jenny L.
Unfollow Jenny L.
Share Review
Report Review

Good prosuct
April 19, 2021

Easy to order they sent a text requesting info and confirmation as well

Date of experience: April 19, 2021
Florida
1 review
0 helpful votes
Follow Ruben B.
Unfollow Ruben B.
Share Review
Report Review

Excellent Communication
April 18, 2021

Ordered a custom grill with a logo and side burner cover. The Covers & All team provided proofs rather quickly prior to submitting the covers for production. I made some changes to the color of the logo, and once again, the turn-around was great.
Don't be turned off these products are being produced off-shore. The entire process from ordering to delivery took about 2 weeks. Quite impressive given the products were manufactured in India and shipped FedEx Express.

Date of experience: April 18, 2021
New York
1 review
0 helpful votes
Follow Jennifer C.
Unfollow Jennifer C.
Share Review
Report Review

Good quality
April 18, 2021

Shipping took a little longer than expected but worth it. Quality material and product as expected.

Date of experience: April 18, 2021
Nebraska
1 review
0 helpful votes
Follow Tom V.
Unfollow Tom V.
Share Review
Report Review

Perfect fit!
April 18, 2021
Updated review

Thanks for your unique customized Covers & All to meet our needs.

Date of experience: April 18, 2021

Thanks
March 20, 2021
Previous review

Thanks

Date of experience: March 20, 2021
Vermont
1 review
0 helpful votes
Follow Donna F.
Unfollow Donna F.
Share Review
Report Review

Great product just as described
April 18, 2021
Updated review

Fast easy explained how to measure to get the correct product

Date of experience: April 18, 2021

Quick and easy
March 31, 2021
Previous review

Quick and easy

Date of experience: March 31, 2021
Georgia
1 review
0 helpful votes
Follow Mitchell N.
Unfollow Mitchell N.
Share Review
Report Review

Perfect Fit!
April 18, 2021
Updated review

The cover we ordered is a perfect fit for our Weber Grill--and the bright blue looks very striking in our backyard.

Date of experience: April 18, 2021

Perfect Fit!
April 18, 2021
Previous review

The cover we ordered is a perfect fit for our Weber Grill--and the bright blue looks very striking in our backyard.

Date of experience: April 18, 2021
Texas
1 review
0 helpful votes
Follow Bill M.
Unfollow Bill M.
Share Review
Report Review

So So Cover
May 18, 2021

Ordering was okay website was good. Cover itself is the issue. It's a lot heavier than I expected. Better material than I really needed. It just didn't fit. I measured it and it is larger than what I asked for. Not by much. I ordered it a inch longer and a inch longer. Well it looks like you did the same. I was looking for a custom fix. It hangs on the table. I'm still thinking about what to do. I'm thinking about cutting all the stitches out and have someone redo it. I'm thinking I should not have asked for the 1 inch long and wide but either way it would still not fix.

Date of experience: April 18, 2021
California
1 review
0 helpful votes
Follow Marie C.
Unfollow Marie C.
Share Review
Report Review

Absolutely awesome
April 18, 2021

Best experience ever. Great care in getting measurements correct for my custom sauna cover. Fits like a glove. I am so pleased. Would highly recommend!

Date of experience: April 17, 2021