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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,078
shipping
342
quality
21,524
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51,450 reviews

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Washington
1 review
0 helpful votes
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Easy to design and order
April 20, 2021
Updated review

I ordered two covers and then realized I needed to order two more. I called and spoke with someone who took the additional two cover orders over the phone and had me make the payment via email. Everything was smooth and easy to do, and received my order exactly when expected.
Covers fit perfectly, only needed to steam them to get the wrinkles out from them being folded up during shipping.

Date of experience: April 19, 2021

Easy to put in information
March 27, 2021
Previous review

Easy to put in information

Date of experience: March 27, 2021
Massachusetts
1 review
0 helpful votes
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The cover we received fit perfectly and withheld a nasty rainstorm the day after it arrived. Excellent fit and quality!

Date of experience: April 19, 2021
Iowa
1 review
0 helpful votes
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Cover-up
May 20, 2021

The look and fit of the cover is excellent. Delivery from India is twice as long as quoted.

Date of experience: April 19, 2021
Colorado
1 review
0 helpful votes
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Perfect table cover
April 19, 2021
Updated review

I ordered a table cover with elastic for my vintage Brown Jordan table. It's perfect and matches the custom chair covers purchased last year.

Date of experience: April 19, 2021

Perfect table cover
April 19, 2021
Previous review

I no ordered a table cover with elastic for my vintage Brown Jordan table. It's perfect and matches the custom chair covers purchased last year.

Date of experience: April 19, 2021
Idaho
1 review
0 helpful votes
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Great service
April 19, 2021

I didn't know that my order would ship from India at the time of purchase. This was no problem at all. I received it sooner than other products I purchased that shipped from the states at the same time.
I highly recommend this company based on my experience.

Date of experience: April 19, 2021
Wisconsin
1 review
0 helpful votes
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Fantastic cover!
April 19, 2021

We have ordered two covers in the past year and have been so impressed with how each one fits. We purchased one for our fire table and recently are sectional. Love, love, love the fit, the fabric and the price! We will definitely be buying more for all of our outdoor furniture!

Date of experience: April 19, 2021
Washington
3 reviews
0 helpful votes
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PERFECTION!
April 19, 2021
Updated review

So smooth & delightful. Very happy I chose to order from you!

Date of experience: April 19, 2021

EASY-PEASY
April 1, 2021
Previous review

EASY-PEASY. I LOVE YOU!

Date of experience: April 1, 2021
Colorado
2 reviews
0 helpful votes
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Custom cover is too small
May 19, 2021

The cover is nice heavy quality but the cover they sent is too small. I would add several inches to your measurements.

Date of experience: April 19, 2021
California
1 review
0 helpful votes
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While the cover and design printed on it were nice, the packing of the cover was so tight that the area where the logo we had printed on it had a hole in the cover due to the point of the crease when folded for shipping. A lot of money spent to have that happen. Reached out to the company the day we received it with pictures of the cover and still have not heard from anyone.

Date of experience: April 19, 2021
Indiana
2 reviews
0 helpful votes
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Smoker Cover
April 19, 2021

Order process was fast, easy and convenient. Cover is a perfect fit and the quality is great. Exceeded my expectations!

Date of experience: April 19, 2021
Texas
1 review
0 helpful votes
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Great products
April 19, 2021

Great product!
Quick turn around considering it was a custom order.

Date of experience: April 19, 2021
Arizona
1 review
0 helpful votes
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There is nothing else to say except it was flawless

Date of experience: April 19, 2021
Pennsylvania
2 reviews
0 helpful votes
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Odd size cover
April 19, 2021
Updated review

Overall very good. Checkout processing a little confusing.

Date of experience: April 19, 2021

Overall very good
April 2, 2021
Previous review

Overall very good. Checkout processing a little confusing.

Date of experience: April 2, 2021
New Mexico
1 review
0 helpful votes
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Great Product
April 19, 2021
Updated review

From my first interaction with Covers & All, the staff was very responsive and professional. The product I ordered was received earlier than anticipated, and it was just as I pictured it would be when I received it! I would not hesitate to do business with Coves & All again in the future!

Date of experience: April 19, 2021

Great Product
April 19, 2021
Previous review

From my first interaction with Covers & All, the staff was very responsive and professional. The product I ordered was received earlier than anticipated, and it was just as I pictured it would be when I received it! I would not hesitate to do business with Coves & All again in the future!

Date of experience: April 19, 2021
Illinois
2 reviews
0 helpful votes
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Very Satisfied
April 19, 2021

Placing order easy, good diagrams and explanation for measuring, all descriptors helpful, communications related to the order and shipping clear and timely, delivery timely, packaging good, product in perfect condition. Quality

Date of experience: April 19, 2021
Florida
1 review
0 helpful votes
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My item has visited India, China, Japan, and has sat in customs for a week. I contacted customer service and they were useless (I'm assuming it was outsourced to a CSR company). Will not order from here again.

Date of experience: April 19, 2021

My item has visited India, China, Japan, and has sat in customs for a week. I contacted customer service and they were useless (I'm assuming it was outsourced to a CSR company). Will not order from here again.

Date of experience: April 19, 2021
California
2 reviews
0 helpful votes
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Great good quality covers
April 19, 2021
Updated review

Very easy to place an order with custom measurements over the website

Date of experience: April 19, 2021

Nice website
March 29, 2021
Previous review

Nice website

Date of experience: March 29, 2021
California
1 review
0 helpful votes
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My experience With cover all
April 19, 2021

The sizing was easy Very well explained And they had a number of colours And fabric And don't forget The better the fabric the longer the warranty

Date of experience: April 19, 2021
Utah
1 review
0 helpful votes
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High Quality at a Low Price!
April 19, 2021
Updated review

We had been looking for reasonably priced lumbar pillows for our outdoor patio chairs for over a year. We found many that we liked but were not willing to spend in the neighborhood of $100 per pillow. One day while searching for pool covers I found the Covers & All website. I had previously not considered looking for pillow covers and then filling them with inserts. I found the perfect fabric color and size and decided to take a chance. These are the best made pillow covers I have found anywhere regardless of price! After purchasing the inserts we spent a fraction of the cost of most competitors and are elated with our pillows.

Date of experience: April 19, 2021

Easy to navigate site
March 22, 2021
Previous review

Easy to navigate site.

Date of experience: March 21, 2021
Ohio
1 review
0 helpful votes
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Took some time, finished product as worth the wait
April 19, 2021
Updated review

Ordering was easy. Instructions for measuring was very easy to understand. Descriptions for options were very clear and the best part was being able to see each tie down option in a video.

After the initial order was placed, we received a marked up picture of our patio sectional with additional measurements needed. We sent the additional measurements but because our sectional had a curve in the back, we were concerned the measurements they were asking for wouldn't be correct. We called customer service a few times, sent measurements & pictures back & forth until we were confident that the designers understood what we were concerned about. Took about a week from our initial order until we approved the design.

Once we approved our product, they immediately put it into production and it only took a day or two for our cover to ship. Even after all the design back & forth we received our product about four days after the original estimated delivery date.

At the time, the back and forth with the measurements was very frustrating but In the end the finished over was worth the frustration. It fits great, material is very durable and it should keep our sectional protected from all the Ohio weather (so far we haven't had any rain).

Date of experience: April 19, 2021

Ordering was very easy
March 21, 2021
Previous review

Ordering was very easy. Instructions for measuring was very easy to understand. Descriptions for options were very clear and the best part was being able to see each tie down option in a video.

Date of experience: March 21, 2021