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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,079
shipping
342
quality
21,524
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California
1 review
0 helpful votes
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Great fit!
May 1, 2021

I will not know the endurance of the material and i was surprised at the lack of woven texture. However, it looks good and fits perfectly

Date of experience: May 1, 2021
California
1 review
0 helpful votes
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Bar and barbeque covers
May 1, 2021

I ordered a custom bar cover and a custom barbeque cover. Both are great quality and fit the items perfectly.

Date of experience: May 1, 2021
Michigan
1 review
0 helpful votes
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It was a good experience. It came on time as well. Happy with the experience

Date of experience: May 1, 2021
Texas
1 review
0 helpful votes
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Good communication. My custom cover fits great and is very high quality. I was very happy when I opened the package and put on the cover. We have had flooding rains the past few days and the cover has protected my furniture and no water has pooled up on it, etc. I would definitely recommend and would buy again.

Date of experience: May 1, 2021
Georgia
2 reviews
0 helpful votes
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Well prepared web site with easy navigation. Excellent product description and loads of choices to navigate to product placement.

Date of experience: May 1, 2021
California
2 reviews
1 helpful vote
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A Very Satisfied Customer
May 1, 2021

I was very satisfied with my experience with Covers & All. Their web site made it easy to be specific in what product I was ordering - specific size and material - and as a result I received exactly what I needed for a new oversized lounge chair cover, for a very attractive price.

Date of experience: May 1, 2021
Arizona
1 review
0 helpful votes
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Should Last
May 1, 2021

I ordered a "heavy" cover to protect the insulated cover on my spa. Our southern Arizona summer sun is brutal! A lesser quality cover from another vendor only lasted one summer. I am confident the Covers & All product should last multiple summer. It appears much heavier and of much better quality than my previous experience.

Date of experience: May 1, 2021
New Jersey
1 review
0 helpful votes
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Excellent quality
May 1, 2021

Very pleased with these cushion covers. Great price and excellent quality

Date of experience: May 1, 2021
North Carolina
1 review
0 helpful votes
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Size
May 31, 2021

The center is too narrow, not enough coverage

The center lengthwise is too narrow

Date of experience: May 1, 2021
Tennessee
1 review
0 helpful votes
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Loving my Covers
May 1, 2021

100% totally satisfied with my custom covers. Highly recommend

Date of experience: May 1, 2021
Oregon
3 reviews
0 helpful votes
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Gas outdoor fire pit table cover
May 1, 2021
Updated review

The site was well designed making it clear about sizing along with options to get the product I was looking for.

Date of experience: May 1, 2021

The site was well designed making it clear about sizing...
April 13, 2021
Previous review

The site was well designed making it clear about sizing along with options to get the product I was looking for.

Date of experience: April 13, 2021
California
1 review
0 helpful votes
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Exceeded my expectations
May 1, 2021

Covers & All did an outstanding job both from customer service and product quality point of view. The cover perfectly matched all dimensions and was a true nice looking custom cover!

Date of experience: May 1, 2021
Idaho
1 review
0 helpful votes
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Happy for two weeks
May 31, 2021

The covers look nice and fit well but after a couple of weeks one already has a hole in it and not in a seam. Very disappointed.

Date of experience: May 1, 2021
District of Columbia
1 review
0 helpful votes
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The covers fit perfectly. One of my measurements was off, but someone caught it and emailed asking me to confirm the measurements so it worked out. The covers did AMAZING over the winter. I wish I had gotten one for my patio heater sooner because the cheap one from Amazon did not hold up. I have since ordered and received one from Covers and All for my heater. Highly recommend; it's worth the price given how expensive patio furniture is.

Date of experience: May 1, 2021
California
1 review
0 helpful votes
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High quality grill cover
May 1, 2021

Delivered as promised. High quality and perfect fit for our beloved grill.

Date of experience: May 1, 2021
New York
1 review
0 helpful votes
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Love these covers!
May 1, 2021

Easy ordering. Prompt service. Great quality. Already received compliments and passed along your website! I'll have other covers I expect to add!

Date of experience: May 1, 2021
Indiana
1 review
0 helpful votes
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Larger than expected
May 31, 2021

I have a pellet grill that is not listed, so I measured for a custom cover (slightly smaller than the grill because I noticed on the website it indicates that the covers are made with a little extra room so we are supposed to give exact measurements, but I didn't want the cover to hit the ground or get caught in the wheels). The cover came a couple of days ago and it's huge and looks a bit silly. A little more extra was added than needed, I think.

Date of experience: May 1, 2021
California
1 review
0 helpful votes
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Can't return
May 31, 2021

I will say that I think the product was as advertised. It didn't fit my table and tried to return it. I told them that there was nothing wrong with it, just that it didn't fit my table. They requested pictures, which we sent. I heard nothing. I requested the return again and five days later they sent the same form letter asking for photos. This happened every week, the same form letter. I finally told them I would write a bad review and they asked for the photos again, then said the measurements were as described and wouldn't refund it. This was after seventeen emails. Cov

Date of experience: May 1, 2021
Texas
1 review
0 helpful votes
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Worth the money
May 1, 2021

Very happy with my custom grill cover. It fits my Artisan grill perfectly and is still easy to install and remove. The high quality materials used to make the cover should provide excellent protection for
A long time.

Date of experience: May 1, 2021
Georgia
1 review
0 helpful votes
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Great
May 1, 2021

Excellent service, attention to detail and great product. Thank you!

Date of experience: May 1, 2021