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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The product quality is horrible and the customer service is worse. You can only talk to a live person if you want to place an order. If you have issues with your order you have to email the feedback team and they'll get back to you in a week. So a conversation to resolve an issue could go on for month's time.
After remodeling and furnishing a house during the pandemic, I have a fair amount of experience with e-commerce vendors. This company is a stand out. The process of creating custom lounge chair covers online was simple, the proposed design was sent to me via email for approval overnight (on the weekend I believe), the funishes product was made and shipped quickly, the product is much higher quality than prefab alternatives. I will definitely use this product again.
Couldn't find a replacement cushion for my patio footstool. Was able to order one here. The craftmanship is amazing and the fabric is so durable and weatherproof. Highly recommend
Sent Me The Wrong Item That I Ordered. Now I Have a cover I Can't Use. The Only Relief I Got Was I'm Sorry.
Easy to order! And they followed to make sure I got it right.
Black cover looks very well on our firepit table. It fits well and seems sturdy.
First cover I received was damaged in shipping. I called and was given a new replacement free of charge with no hassles.
I order you top of the line custom cover in Blue. I was told after 4 calls to your customer service that you guys were making my cover in Blue. However, I received your 2nd best material in Black.
I guess you will just blame it on Covid, like every other company that has taken advantage of the virus to justify poor customer service.
Very very satisfied. The product was shipped on time. And was well worth every dime I spent
Very easy to order and choices were good and the covers seem to be very sturdy just a little bigger than the original but overall great!
Very good experience ordering and following measurement guide.
Exactly the size I needed, cover has some very nice features such as handles and vents. Heavy material
This was a great experience from start to finish. The website was super user friendly and the measuring template made it quick and easy to provide accurate measurements. Would recommend to all - I am going to have patio furniture covers made next!
I moved into a new home and wanted a different color for my sectional cushions. The foam in the cushions was still good and replacing them was going to be expensive since it would have to be custom. I sent in the exact dimensions of each cushion and photos. My corner cushion backs have an angle on one side but, there was not that option in the selection so I ordered straight. They saw the angle in the photo and contacted me to send in the dimensions to make them with the angle. They sent me drawings with all the dimensions and zipper locations and they responded to all my changes promptly.
The fabric I chose is not as soft as my previous covers but these are waterproof. I proved it when I spilled a drink, it beaded up and washed right off.
The ordering process took a week to get the dimensions just right and it still arrived on the delivery date as as they had promised. I am happy with my purchase and would order from them again.
It is my opinion the bad reviews are due to customers not properly measuring and expecting the company to give free replacement for customers mistake. I am happy with my purchase and would order from them again. My only request would be to expand color options, but they had the color I wanted.
Finding a grill cover that could fit my ancient grill wasn't easy, but it appears Covers& All did an excellent job doing just that.
Finding a grill cover that could fit my ancient grill wasn't easy, but it appears Covers& All can help.
My shopping experience was easy and quick. I found what I needed and am pleased with the products.
Very clear on how to order, answered all questions immediately. Very happy.
Very clear on how to order, answered all questions immediately. Very happy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members