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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,043
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Arizona
1 review
0 helpful votes
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Took effort on my part to get customer services attention on late delivery

Date of experience: May 13, 2021

Nice & easy site to navigate w great explanation
April 20, 2021
Previous review

Nice & easy site to navigate w great explanation

Date of experience: April 20, 2021
Pennsylvania
2 reviews
0 helpful votes
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Best Find Ever
May 13, 2021

I wish I discovered you years ago! I am able to make my 24x24 patio cushions look new again for a reasonable price!

Date of experience: May 13, 2021
Arkansas
3 reviews
0 helpful votes
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Jeep Hardtop Cover
May 13, 2021

Ordered a cover for my Jeep hardtop (when it is removed). Custom fit, color, and logo. Happy with the fit and materials used. Shipping took longer than expected, but production is in India and they are having a tough time with the pandemic so I think they still did pretty good.

Date of experience: May 13, 2021
Alaska
1 review
0 helpful votes
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Oops, not what I ordered
May 19, 2021

Finally got the ottoman cover, took 3 weeks, then showed up in a burgundy color, I ordered a tan. But quality is good and since most everything is in short supply I'll keep it.

Date of experience: May 13, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Mike. Thank you for the rating and feedback.

Please accept our sincere apologies for the 1-week delay on your order. Regrettably, due to unexpected production issues your custom ottoman cover was shipped late and further delayed in transit. We understand how this can be disappointing; as a gesture we have submitted a refund for the difference between Standard Ground and Priority shipping charges. Please allow up to 7 business days for it to be processed.

With regard to the color, your order confirmation lists the selected color as burgundy. Your selected material (Cover Tuff) is not available in beige (tan) at this time.

May we suggest that you order our Free Swatch Kit to get a glimpse of all the fabrics we have on offer? There is no cost associated with ordering one and we feel you would find it useful. You can order the kit here:

https://www.coversandall.com/swatch-kit.html

If you have additional comments or questions, please feel welcome to reach us via our 24x7 phone or chat helplines. We appreciate the opportunity to work with you. Thank you for choosing Coversandall.

California
1 review
0 helpful votes
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Excellent fit
May 13, 2021

Very pleased with the purchase of the chair covers. Excellent fit and very durable material.

Date of experience: May 13, 2021
Arizona
1 review
0 helpful votes
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Protect your outdoor investment
May 13, 2021

I needed a cover for an oval outdoor day bed, all I could find were covers that "might fit" and the materials were marginal at best to protect my investment from AZ weather until I found Covers & All, they are great to work with and make sure your dimensions are accurate, the end result was a beautifully fitting, looking and well- made cover. Highly recommend

Date of experience: May 13, 2021
Arizona
1 review
0 helpful votes
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Best covers EVER!
May 13, 2021

Phoenix sun is intense so my new patio chair covers faded quickly. I took a chance on Covers & All, and they did not disappoint me! The price was less than anything I found, and my seat cushions and back cushions will last for a long, long time. Love the custom fit! Heavy duty material, and zippers are well made. I couldn't be more pleased!

Date of experience: May 13, 2021
New Jersey
1 review
0 helpful votes
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I would recommend this site to any person needing covers it was super easy to measure and navigate to order.

Date of experience: May 13, 2021
New Jersey
1 review
0 helpful votes
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Very strong abs sturdy cover
May 13, 2021

The ordering process was seamless and the cushion cover was custom built and delivered in time.
Would most certainly shop here again whenever I'm looking for custom covers.
Thank you team!

Date of experience: May 13, 2021
Wisconsin
1 review
0 helpful votes
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Love it
May 13, 2021

I ordered a cover for my sandbox and a cover for my grill. I customized the grill cover with a logo and it turned out great. Both products look great and them seem pretty heavy duty. They both arrived very quickly considering they're made in India. I think it was around a week. Very pleased.

Date of experience: May 13, 2021
North Carolina
1 review
0 helpful votes
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Pleasantly Surprised
May 13, 2021

I wasn't sure about this company when I decided to place my order but I thought I'd give it a shot because I couldn't find what I was looking for anywhere else. I was pleasantly surprised when my package arrived and I saw the finished product. The color was a little different than I was expecting, but I actually like it more than I did on line. The measurements are great and fit my cushions perfectly.

Date of experience: May 13, 2021
Ohio
1 review
0 helpful votes
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Previous purchases are still very durable
May 13, 2021
Updated review

Great product for my smoker, just ordered chair covers. These covers are really sturdy but flexible enough to get on and off. I ordered the heaviest thickness. The cost is worth it for the longevity.

Date of experience: May 13, 2021

Great product for my smoker, just ordered chair covers
April 21, 2021
Previous review

Great product for my smoker, just ordered chair covers. These covers are really sturdy but flexible enough to get on and off. I ordered the heaviest thickness. The cost is worth it for the longevity.

Date of experience: April 21, 2021
District of Columbia
1 review
0 helpful votes
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Great for all weather types
May 13, 2021
Updated review

Easy to order, shipped quickly, and great quality. It's heavy enough that wind won't blow it off your furniture and waterproof. Highly recommend for places with all four seasons.

Date of experience: May 13, 2021

Easy to order
April 20, 2021
Previous review

Easy to order

Date of experience: April 20, 2021
Massachusetts
1 review
0 helpful votes
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No covers yet only survey
May 19, 2021

We haven't received our cover yet, only the survey. I suggest you send out survey once costumers receive their items.

Date of experience: May 13, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Regina. Please accept our apologies for the inconvenience.

The review request is set up to be sent automatically a few days after your order is shipped. It is not a manual process; you can ignore it until your order is delivered.

We see on the FedEx tracking page that your order was delivered on 13 May at 10:01am and trust that you are happy with your custom sofa covers. If there is anything else we can help you with, please do not hesitate to reach us via our 24x7 phone or chat helpline. Thank you for choosing Coversandall.

Idaho
1 review
0 helpful votes
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Great
May 13, 2021

Easy and professional and exactly what I want Ed..

Date of experience: May 13, 2021
Alabama
2 reviews
1 helpful vote
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Swinging bed
May 13, 2021

I ordered a cover for the mattress on our swinging bed on our porch. It's a perfect fit, was easy to put on, and it looks great. The measuring directions were easy to understand and gave a great result. I'm very pleased with the product.

Date of experience: May 13, 2021
South Carolina
1 review
0 helpful votes
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Experience
May 13, 2021

This is the fourth cover we've purchased over the last couple of years. The stitching is very nice and the fabric is rugged. My only issue with my latest purchase is the drawstring around the bottom is impossible to draw up snugly around the base of my furniture.

Date of experience: May 13, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Robert. Thank you for being a loyal Coversandall customer! We appreciate your business.

Due to the stiffness of the material (Cover Max), pulling up the drawstring may not be very easy initially. It should function smoothly after a few uses. If you face any issues, please do not hesitate to write to us at [email protected]. Our Quality team will be happy to help.

New Jersey
1 review
0 helpful votes
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Thrilled with my cover
May 13, 2021

I went with the Cover Tuff and could not be happier. The color of gray is lighter than I thought and it looks better than the couches it's covering! The quality is unmatched. Very happy.

Date of experience: May 13, 2021
New Jersey
2 reviews
1 helpful vote
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Delivery date was missed by a week. Did not know until shipping notice that the covers were made in India. FedEx shipping/tracking info was not updated on the FedEx website. Also, although the covers were well-constructed, they are unsuitable as replacement seat cushions as the fabric used has a waterproof, apparently non-porous backing that makes them very uncomfortable to sit on (read: sweaty).
Credit due for a really good website that's easy to use and create custom covers but for seating covers, not so good.

Date of experience: May 13, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Keith. Thank you for taking the time to share your feedback.

We make every attempt possible to meet the scheduled delivery date on each order. Regrettably, due to unexpected production issues your custom cushion covers were shipped a week late. Please accept our sincere apologies for the delay.

The location of our current production unit (India) is mentioned in the FAQ section on our website.

We have tried to make the order process as transparent as possible. Our covers are designed primarly for storage and thus offer weather protection as a key feature. As mentioned on the product page, the material Cushion Rite is coated with PU and is water repellent.

May we suggest that you order our Free Swatch Kit to get a glimpse of all the different fabrics we have on offer. We feel you would find it useful. You can order the kit here:

https://www.coversandall.com/swatch-kit.html

If you have additional comments or questions, please feel welcome to write to us at [email protected]. We appreciate the opportunity to work with you. Thank you for choosing Coversandall.

New Jersey
1 review
0 helpful votes
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Customer service
May 13, 2021
Updated review

Although my outdoor curtains arrived with a minor issue it was quickly rectified by the customer service department which was quick to answer my complaints via email.

Date of experience: May 13, 2021

All my orders were correct and on time great fits and...
March 12, 2021
Previous review

All my orders were correct and on time great fits and materials.

Date of experience: March 12, 2021