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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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When looking at the cover online the whole tome it showed beige. Website is not laid out very well I did not catch that it was check marked for black because it was showing me beige pictures the whole time. That should be fixed and make it a mandatory option to choose a color no auto select black and then show a beige cover in the picture while shopping. I didn't even see that you could pick colors. Very poor design
The site was awesome and very easy to use. If I ever get my cover, my guess is that I will be very pleased with it. But they sent it to the billing address, not to the shipping address and I don't live at the billing address any longer (they got the billing address from an outdated paypal account). They are trying to find and reroute my item but it is taking way longer than it should.
Hello Dan. We are sorry to learn that you're facing issues with the delivery of your custom fire pit cover.
Your order was originally dispatched to the shipping address provided at the time of placing the order. This address also appears on your order confirmation email. Had we been contacted immediately after order placement, it would have been an easy change to make.
Unfortunately, once a package is dispatched we have little control over it. Upon receipt of your complaint we immediately sent a reroute request via our account manager at FedEx. By this time delivery had been attempted and refused. Reroutes are not guaranteed and when possible may take up to 7 business days to be completed.
Please be assured we are monitoring this shipment and will notify you as soon as we hear back from FedEx. Your patience and understanding are greatly appreciated. Meanwhile if you have additional questions, please feel welcome to reach us via our 24x7 phone or chat helpline.
The quality of these covers seems very good. However, despite measuring multiple times and having my shipment delayed by having to reconfirm the measurements, the covers still do not fit correctly, particularly the table cover
Hello Ashley. We are sorry to hear that.
Each cover is handcrafted by meticulously following the measurements and instructions you provide. You can view the final agreed dimensions in your Coversandall account. Kindly compare the agreed size with the cover you have received. If you find a discrepancy, please take a picture of the product showing the incorrect measurement using a tape measure and email us at [email protected]. We are committed to replacing any cover that has not been fabricated as ordered.
Note that as mentioned on the product page, "We add 1" to 2" leeway on the given width/depth, for an easy pull-in, pull-out."
I sent measurements and they had a question, then sent me a drawing to review. When everything was finalized they began making the cover. I received it a few days after it was shipped and it fits perfectly. Great quality and excellent workmanship.
Company is very careful about getting dimensions correct the first time. They followed up twice on measurements to ensure covers would work and confirmed options. One of the covers went in with the default cover and I did not notice it until I reviewed my order. They were able to adjust without an issue.
While my outdoor cushion cover replacements were delayed, once they arrived I was pleased at the workmanship. The company does not offer many fabrics, but with a few accent pillows, my outdoor furniture has a new lease on life.
Just made my order. A bit anxious, but hoping for the best. Don't need the cushion, only the covers. Looking forward to a new look in my sunroom. Will update when received.
UPDATE: Cushion covers are great - easy fit, nicely made, good quality, but disappointed with color of fabric. Advertised as "Sky Blue", but very GRAY. They just don't "match" the rest of the room. Should have asked for a swatch first. The thrill is gone.
Hello Marsha. Thank you for taking the time to update your review after receiving your covers. We truly appreciate it.
'Sky blue' being a generic term that can point towards one of many shades, we have provided a thumbnail on the product page for each available color. Keep in mind that depending on the display settings of your screen, there may still be some variance in the actual cover's color.
Ordering our Free Swatch Kit is recommended; to do so please visit this page:
https://www.coversandall.com/swatch-kit.html
If you have additional comments or questions, please feel welcome to write to us at [email protected]
Just made my order. A bit anxious, but hoping for the best. Don't need the cushion, only the covers. Looking forward to a new look in my sunroom. Will update when received.
I invested in beautiful patio chairs and wanted to keep them protected from the weather. I could not find covers to fit so I had to custom order covers and I am sooooo glad I did. These covers are fantastic! Well made, perfect fit and protect my investment. Very happy!
It took longer than expected. The cover was supposed to have 2 inches extra. It hardly fits and doesn't go all the way down.
Hello Anil. We are sorry to learn that we were unable to meet your expectations with this order.
Your order was placed with Standard Ground shipping for delivery by 10 May. It was dispatched on 5 May and with a typical transit time of 2 days should have reached you before the scheduled date. Regrettably, despite using global shipping leaders FedEx / UPS for all deliveries, transit delay is outside our area of control. We see that the order was delivered on 13 May due to delay enroute.
We passionately handcraft each cover according to the measurements and instructions provided. Your cover has been ordered with the tie down "elastic at bottom" and the bottom of the cover may seem tight or 'difficult to put on'; this is by design and the elastic will loosen a bit over time.
Nevertheless, we are committed to replacing the cover if we have made an error in fabricating it. As requested by our Quality team, please send us the information and pictures listed in our email response. Your patience and cooperation are greatly appreciated and will help us address your concern effectively.
Excellent service. My request for custom placement of the retaining straps was done perfectly.
Good online experience and easy ordering. But this is my second order with the company and both experienced delays in delivery. Seems like they need to get a hand on operations. Overall great quality and fair pricing.
Excellent selection and online experience.
The free shipping promotion is a bit deceiving so be sure sure drill down to the required minimum order requirement. I also thought this was a Texas based American company but their products are actually made in India. Despite the off shore manufacturing, the cover is very nice quality.
Arrived quickly, quality was excellent, prices good.
Ordered a cover for my Poly D synthesizer and it was perfection! Fit was perfect and very classy looking. Will use them again for sure. Just communicate with them what you want and remember you'll get what you ask for so make sure YOU are right and it'll be good. US orders be patient, it is coming from overseas and has to go thru customs. They have no control over that. GREAT COMPANY GREAT CRAFTSMANSHIP NICELY PACKAGED.
Long wait for shipping not good communication. I found out that the best price isn't the best deal
Hello Wayne. We certainly understand your disappointment and apologize for the delay.
We make every attempt possible to meet the scheduled delivery date on each order. Regrettably, due to unexpected production issues your order was shipped two weeks late and further delayed in transit. We understand how this can be frustrating; as a gesture we have submitted a refund for the shipping charges on your order. Please allow up to 7 business days for it to be processed.
We regret disappointing you and can only hope our product mitigates some of your disappointment. If you have additional comments or questions, please feel welcome to write to us at [email protected].
It took awhile to get the measurements correct since i was replacing the standard Kamado Joe Class 2 cart with a stainless steel cart from BBQ Guys but it turned out to be perfect. The whole process was seamless and Covers & All responded promptly to my requests for information. The cover is very well made and fits my grill and cart like I hoped it would.
I have not received the product I ordered.no more to say.
Hello Patricia. We make every attempt possible to meet the scheduled delivery date on each order. Regrettably, due to unexpected production issues your order was shipped late and further delayed in transit. We understand how this can be disappointing and apologize for the inconvenience.
We see on the FedEx tracking page that your order was delivered on 14 May at 12:18pm and trust that you are happy with your custom cushion cover. If there is anything else we can help you with, please do not hesitate to reach us via our 24x7 phone or chat helpline. Thank you for choosing Coversandall.
Easy process for measuring and cover fits perfectly. Nice quality and zipper. Could not be happier.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Derek. Thank you for taking the time to share your feedback.
Each of our fabrics is available in a range of colors, and the color selection is displayed prominently next to the fabric selection. The color selected is also listed on your order confirmation email.
Nevertheless, we value your inputs and have shared your suggestions with our website team for review. We trust you are happy with the quality of your custom cover. If you have additional comments or questions, please feel welcome to write to us at [email protected]. We appreciate the opportunity to work with you. Thank you for choosing Coversandall.