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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Washington
1 review
0 helpful votes
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Custom cover
May 20, 2021

Easy to order. Great shipping communication and heavy duty quality for a great price

Date of experience: May 20, 2021
New York
1 review
0 helpful votes
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Fire pit cover
May 20, 2021

Heavy duty quality, fits perfect should last, time will tell

Date of experience: May 20, 2021
New Jersey
1 review
0 helpful votes
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Great customer service
May 20, 2021

Good back and forth communications to make sure my product fit properly

Date of experience: May 20, 2021
California
2 reviews
0 helpful votes
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Great job
May 20, 2021

I ordered a custom cover for an outdoor seating area that is concave. I provided the measurements and the cover is perfect. Just what we needed. Custom sizing just as if they had made a house call to measure themselves.

Date of experience: May 20, 2021
California
1 review
0 helpful votes
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Nice quality!
May 20, 2021
Updated review

Good product. Ordering was a little confusing (zippers wound up on wrong side) and shipment was about 10 days later than expected.

Date of experience: May 20, 2021
Banner B. Covers & All USA Rep
over a year old

Hello Mark. We make every attempt possible to meet the scheduled delivery date on each order. Regrettably, due to unexpected production issues your order was shipped late and further delayed in transit. We understand how this can be disappointing and apologize for the inconvenience.

Please also accept our apologies if you found any part of the order process confusing. Besides providing high quality products, we also want to ensure an easy and intuitive buying experience.

We have tried to make the product pages as informative as possible. When you select the desired zipper option (wrap around length / width) the image below it reflects the selection by showing a dotted line where the zipper will be applied.

We are always looking for ways to improve; if you have specific suggestions on how we can do better, please feel welcome to write to us at [email protected]. Our support team is also available 24x7 via our phone and chat helplines for any questions you may have before or after placing your order.

We are glad you like the covers and hope to have another opportunity to work with you soon. Thank you for choosing Coversandall.


Easy to order
April 21, 2021
Previous review

Easy to order. Would like more choices on colors and/or patterns.

Date of experience: April 21, 2021
Texas
1 review
0 helpful votes
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Grill cover
May 20, 2021

Bought a new grill and one of those cheap cover, which lasted about 2 weeks. Went online and found Covers & All. Cover fits perfectly. Heavy duty material. It will last me years. Could not by happier!

Date of experience: May 20, 2021
Georgia
1 review
0 helpful votes
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Good strong material nicely made. Would buy again from this company.

Date of experience: May 20, 2021
Georgia
1 review
0 helpful votes
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Awesome service!
May 20, 2021

They took their time and followed up multiple times to ensure the order was correct. Great communication and customer service!

Date of experience: May 20, 2021
Minnesota
1 review
0 helpful votes
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Just ok
June 19, 2021

Initially they told me a date when I would get my chair covers. They did not arrive on that day I called customer service and they told me I should've got an email which I did not. Apparently the material was on back order. They refunded me my expedited shipping for which I was thankful. The product however does not really explain that the material is more like a heavy duty cover for a grill or a table. I would not say that would be the best material

Date of experience: May 20, 2021
Florida
1 review
0 helpful votes
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Outside grill burner cover
May 20, 2021

The patio grill burner cover fit our burner as good as can be. The waterproof fabric covers over the flat stainless steel burner cover that measures only 1 3/4" High x17" deep x22" long. It is held on by elastic and covers it very well. We are very happy with the cover.

Date of experience: May 20, 2021
Georgia
1 review
0 helpful votes
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Great experience
May 20, 2021

Quickly found a product that satisfied our needs. Ordering process was easy, received the product quickly and was pleasantly surprised how good the quality is. I would absolutely use these folks again.

Date of experience: May 20, 2021
New Jersey
1 review
0 helpful votes
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Patio cushion covers
May 20, 2021

So happy with my new covers. They fit perfectly and love the fact they are waterproof. Great experience and expectations were met. No complaints!

Date of experience: May 20, 2021
Connecticut
1 review
0 helpful votes
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Chimenea Cover
May 20, 2021

I had a great experience! I was having trouble finding a cover to fit and found Covers & All. You made ordering easy showing how to measure with a diagram. You even sent it back to me when my measurements didn't add up. I love it! I'm so glad I found you on the internet!

Date of experience: May 20, 2021
Washington
1 review
0 helpful votes
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Easy custom instructions
May 20, 2021

I did a custom size cover. The instructions were very simple and easy to understand. The staff even caught a mistake on my part. The cover is heavy duty and well-made. It was made and shipped quickly too. Highly recommend.

Date of experience: May 19, 2021
California
1 review
0 helpful votes
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Great quality Great value
May 20, 2021
Updated review

We recovered some outdoor patio furniture cushions. These covers will outlast the originals and look great.

Date of experience: May 19, 2021

SIMPLE ORDERING PROCESS
April 26, 2021
Previous review

SIMPLE ORDERING PROCESS

Date of experience: April 26, 2021
Texas
1 review
0 helpful votes
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Chair covers too long
May 20, 2021
Updated review

The chair covers are approx 4 inches too long. Bottoms drag on ground.

Date of experience: May 19, 2021
Banner B. Covers & All USA Rep
over a year old

Hello James. Please accept our sincere apologies for the delay in responding to your complaint. Like every business, we have also been affected by the pandemic. With an unusually high number of inquiries and limited staffing, we are doing all we can to attend to every customer as quickly as possible.

Our Quality team has responded to your email with a suggested solution. Could you please write back to let us know if it is agreeable?


Nice web site, easy to use
April 30, 2021
Previous review

Nice web site, easy to use

Date of experience: April 30, 2021
Nebraska
1 review
0 helpful votes
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Loved our covers!
May 20, 2021

These are incredibly well made, great quality. Delivery was timely. I would not hesitate to order from them again should the need ever arise.

Date of experience: May 19, 2021
Wisconsin
1 review
0 helpful votes
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Porch Cushion Covets
May 19, 2021
Updated review

Very easy to use APP on cell phone. Tan cushion covers were a quality material with sturdy black zipper. Product did arrive a few days late but easy to track

Date of experience: May 19, 2021

Very easy to use on cell phone
April 30, 2021
Previous review

Very easy to use on cell phone. I look forward to the new cushion covers.

Date of experience: April 30, 2021
Colorado
1 review
0 helpful votes
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Company Is not In The USA
June 18, 2021

I have been waiting for over a month for my simple item. Finally got tracking and item was coming from India. Called and the folks I talked to and they said they were in India. Now my item is stuck in a FedEx hub waiting for customs.

Date of experience: May 19, 2021
Pennsylvania
1 review
0 helpful votes
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Spent over $300 on these covers. The fire pit and single chair covers fit fine. However, the sofa cover fits horribly. It's a chaise sofa with an armrest on one side. Despite the measurement and picture it was made for a sofa with two arm rests and fits very tight and awkward.

Date of experience: May 19, 2021