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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
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51,451 reviews

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New Jersey
1 review
0 helpful votes
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Waiting on order
June 20, 2021

Have not received order yet. I am still waiting for my order to arrive. It was supposed to arrive on May 12th it is almost 10 days late. I have no idea where it is. I think it was shipped from India but I was not aware it was going to take so long

Date of experience: May 21, 2021
New Jersey
1 review
0 helpful votes
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Upset
June 20, 2021

Very happy with what i did end up getting, unfortunately i ordered two and only received one. I have contact the company several times and still have not heard back. Since i needed the second cover i ended up reordering.

Date of experience: May 20, 2021
Oregon
1 review
0 helpful votes
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Nice covers
May 21, 2021

Although shipping took a little longer than advertised, the covers for our outdoor furniture and fire pit are beautiful. I would definitely recommend.

Date of experience: May 20, 2021
Washington
1 review
0 helpful votes
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SPEND MULTIPLE TIMES WITH ME OM THE PHONE TOO GET EXACTLY WHAT I WANTED & DIDN'T CHARGE ME EXTRA WHEN COULD HAVE I WAS REALLY APPRECIATE EVEN WHEN I WAS FRUSTRATED I EXPRESSED SO I VERY MUCH DESCRIPTIVE EXPRESS I SPENT EXTRA TIME LOOKING FOR A EXAMPLE BEING I COULDN'T DRAW LIKE AT ALL SO WASN'T GOING TRY... I GOT ON & SEEN SOMETHING TO ME BEING LACKED OF MAINTAINING CONTACT & EXPRESSED HOW RAW I FELT TOO THAT & THEN INCLUDED PICTURES OF SOME KIND OF NARRATIVE TO THE ASSEMBLY NEEDED FOR MY FRONT PORCH ENTRYWAY BUT REGARDLESS TOTAL PROFESSIONAL COURTESY AND IN CHOIR AND FOLLOW UP ON THE MATTERING WITHOUT RUDE OR DISRESPECTFUL OR CONFRONTATIONAL CHARACTER THAT YOU WOULD NORMALLY GET OTHERWISE EXPECTING ME 100% SATISFIED IN THE REGARDS OF RESPECT AND SUPPORTING BUSINESS VERY MATURE NEO DESERVES A RAISE HE'S DEFINITELY SUPPORTING THAT COMPANY WITH THE LONG TERM GOAL AND SUPPORT TO THE PUBLIC!

Date of experience: May 20, 2021
Missouri
1 review
0 helpful votes
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I am really happy with the fabric, the quality of sewing, etc.
However, the zipper should have been on the back side with the ties that attach to the back of the bench. For some reason the zipper is on the front so it's very unattractive to look at. :(

Date of experience: May 20, 2021
California
1 review
0 helpful votes
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Good quality
May 20, 2021

Good fit and quality. Easy to order with prompt delivery.

Date of experience: May 20, 2021
New Jersey
1 review
0 helpful votes
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Awesome cover
May 20, 2021
Updated review

Your website is easy to navigate, find the product I needed and complete my order

Date of experience: May 20, 2021

Easy site to navigate and complete my order
April 27, 2021
Previous review

Easy site to navigate and complete my order

Date of experience: April 27, 2021
California
2 reviews
0 helpful votes
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Outside couch cover
May 20, 2021

Easy to order. Good dimension chart. Quick delivery

Date of experience: May 20, 2021
California
1 review
0 helpful votes
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Exactly what we wanted. The ability to customize is ideal, the product quality is top notch and the customer service and shipping is perfect! Altogether a really exceptional experience.

Date of experience: May 20, 2021
Illinois
1 review
0 helpful votes
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Perfect Fit
May 20, 2021

I was amazed at how the fit was for my ottoman cushion. It looks so nice! The web site for measurements was so helpful. My choice of covering was ok for what I needed, but would like more choices.

Date of experience: May 20, 2021
California
1 review
0 helpful votes
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Perfect little cover
May 20, 2021

Had a cover made for a table top fire pit. Fits perfectly.

Date of experience: May 20, 2021
Texas
1 review
0 helpful votes
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Got exactly what I wanted
May 20, 2021

I'm so glad I discovered this company. I had a very small need - a cover for an outdoor plastic drawer unit near the BBQ. I wanted it covered to keep the rain out but also easy access to open the drawers to get out the grilling tools & pans, etc. After filling out the online design form, within 2 days, Covers & All sent their precise drawing for me to approve. About 2 weeks later, I had the cover in hand. It was exactly what I wanted and the quality was top-notch.

Date of experience: May 20, 2021
California
1 review
0 helpful votes
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Solid, Strong Cover
June 19, 2021

Quick and easy to order but eere slow to ship. I selected the color brown and was a bit surprised how it was a deep chocolate brown.

Date of experience: May 20, 2021
Pennsylvania
1 review
0 helpful votes
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Great Custom Cover
May 20, 2021

Very please with our custom outdoor TV cover. Website template was easy to fill out and the cover we receive exceeded our expectations. Fits perfectly easier to put on or take off and nice convenient pocket for the TV remote. So pleased with our purchase and the quality of the material we ordered a new custom grill cover and an additional cover for a folding chair rack we store in our garage. All around Five Stars!

Date of experience: May 20, 2021
Florida
1 review
0 helpful votes
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Custom Bench Cushion Cover
May 20, 2021

I looked all over for a cushion cover that was in the size that I needed and could not find one. I found your website and ordered one and was anxious about the fit and quality. It did take a little longer than expected to receive -- but it was WELL worth the wait! The cover fits perfectly, the zipper is a great addition to the design and the overall quality of the fabric is way better than my original cover. Will definitely order from your company again.

Date of experience: May 20, 2021
Missouri
1 review
0 helpful votes
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I have ordered covers for the seats in my camper twice and they were great fit and quality. Only downside is the build time is fairly long so plan accordingly.

Date of experience: May 20, 2021
Banner B. — Covers & All USA Rep
over a year old

Hello Jacob. Thank you for taking the time to provide your rating and feedback.

We make every attempt possible to meet the scheduled delivery date on each order. Regrettably, due to unexpected production issues your order was shipped late and further delayed in transit. We understand how this can be disappointing and apologize for the inconvenience.

We are glad that the custom mattress covers met your expectations and hope to have another opportunity to work with you soon. Thank you for choosing Coversandall.

Minnesota
1 review
0 helpful votes
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Larger than anticipated
June 19, 2021

After carefully measuring 3x, I received a way too large cover that sags in the middle to collect water.

Date of experience: May 20, 2021
Kansas
1 review
0 helpful votes
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I got someone else's order.
May 20, 2021

When my order arrived none of the covers fit and there were covers in shapes I didn't order. It's turns out that it was someone else's order. I called and emailed. Five days later I still haven't heard back.

Date of experience: May 20, 2021
New York
1 review
0 helpful votes
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Excellent fitting outdoor kitchen cover
May 20, 2021
Updated review

Easy to measure and order! I read reviews that were complaining about where it ships from, but my perfectly fitted outdoor kitchen cover arrived a few days after promised no sweat! I've already recommended Covers & All to my friends and family that need a solid well fitting outdoor cover.

Date of experience: May 20, 2021

Easy to measure and order!
April 25, 2021
Previous review

Easy to measure and order! I'll review again once my awkward kitchen cover is delivered and on.

Date of experience: April 25, 2021
Maryland
1 review
0 helpful votes
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Penny saved, penny earned
May 20, 2021
Updated review

I ordered 10 cushion covers on our outdoor furniture set. I received all pieces, all fit perfectly, and all zippers worked well. The quality of the fabric is far superior to what came with the furniture when we bought it. I was pleased to spend a few hundred dollars on these replacement cushion covers rather than a few thousand dollars on new furniture. Not to mention reducing waste overall. Great idea, great product, great work.

Date of experience: May 20, 2021

Found an affordable solution!
April 13, 2021
Previous review

Found an affordable solution!

Date of experience: April 13, 2021