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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,066
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Ohio
1 review
0 helpful votes
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ZERO STARS ZERO STARS ZERO STARS
They failed to customize the cover as requested, even though the logo we wanted on the cover was submitted. I contacted customer service, and they said we would hear back from them within 24 hours. Of course, it is two days now, and I haven't heard anything back. This place is a SCAM. Do not buy from them. ZERO STARS ZERO STARS ZERO STARS

Date of experience: June 5, 2021
Pennsylvania
1 review
0 helpful votes
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Won't accept returns even though nothing is mentioned about it on its site

Date of experience: June 5, 2021
Wisconsin
1 review
0 helpful votes
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Very unhappy.
July 5, 2021
Updated review

Very difficult. Didn't receive product yet after three weeks. Called multiply times with no help in tracking the product. Very unhappy with covers and all. Would order more things, but if you never receive them why brother. They also charge you for them
Before you receive them, so they don't care if you get your product or not.

Date of experience: June 4, 2021

Very difficult. Didn't receive product yet after three weeks. Called multiply times with no help in tracking the product. Very unhappy with covers and all.

Date of experience: June 4, 2021
Canada
1 review
0 helpful votes
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Excellent
June 5, 2021
Updated review

Very helpful. Easy to explain what I wanted. I intend on ordering covers for my deck furniture and barbecue as well

Date of experience: June 4, 2021

Very helpful
May 15, 2021
Previous review

Very helpful

Date of experience: May 15, 2021
California
1 review
0 helpful votes
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Online ordering experience wasn't great
July 4, 2021
Updated review

Things went well except for a very strange problem when checking out. Both my Visa and American Express cards were indicated as being declined which is extremely unlikely. Were you steering me to use my Amazon card?

Date of experience: June 4, 2021

Things went well except for a very strange problem...
May 6, 2021
Previous review

Things went well except for a very strange problem when checking out. Both my Visa and American Express cards were indicated as being declined which is extremely unlikely. Were you steering me to use my Amazon card?

Date of experience: May 6, 2021
Illinois
1 review
0 helpful votes
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New Customer
June 4, 2021

We were very pleased with the ease of ordering. Found out we had made a mistake and called customer service immediately. The gentleman was very courteous and helpful. He was able to make the changes needed and correct the invoice.
We were very excited when the covers arrive. Impressed with the color and quality is superb. I even received the free gift bag - I expected it to be a cheap bag- surprise! It is very sturdy and top quality. Will be ordering another cover for outdoor furniture very soon.

Date of experience: June 4, 2021
Washington
2 reviews
0 helpful votes
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I previous purchased a stock cover for a bbq that I was pleased to use to cover an instrument pod on our cruising sailboat.
We have a new 15' Rockwood Geo Pro travel trailer. It has a bike rack on the tongue with a narrow space between it and the front trailer body. I have folding rocking chairs and extra folding chairs that I do not want inside the trailer or on the rear. I added a 1inch thick by 4 inch wide by four foot piece of painted wood with L brackets to use as as a base for my chairs to store and transport.
No RV source I could find offered the cover dimensions I needed. I ordered one to fit my design with extra space and an opposing row of gromments to anchor and lock it.

Date of experience: June 4, 2021
California
1 review
0 helpful votes
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Patio furniture covers.
June 4, 2021

Covers were recieved promptly. They were well made and fit nicely. Correct measurement was difficult due to style of furniture, but they helped to get correct measurements.

Date of experience: June 4, 2021
California
1 review
0 helpful votes
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Custom fit the way to go
June 4, 2021

Beautiful cover, so many generic covers are overly large, very nice to have neatly fitted cover. The table still looks good with the cover on and best for everyday use. No need to remove the cover all the time.

Date of experience: June 4, 2021
California
1 review
0 helpful votes
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Poor quality workmanship
July 4, 2021

My sun sails were a custom size and when I got them the quality of the construction was terrible. The sunsails were triangles and the long leg of the triangles were crooked before even hanging them up. They were so bad I couldn't stretch the tight. Because it was a custom order I couldn't return for a refund so I'm stuck with unusable sunsails

Date of experience: June 4, 2021
California
1 review
0 helpful votes
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First time
June 4, 2021

Customer service is friendly and helpful. Ordering custom size covers were easy to place online.

Date of experience: June 4, 2021
Louisiana
1 review
0 helpful votes
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Very Satisfied...
June 4, 2021
Updated review

User friendly website and a seamless order process.

Date of experience: June 4, 2021

User friendly website and a seamless order process
May 14, 2021
Previous review

User friendly website and a seamless order process.

Date of experience: May 14, 2021
Germany
1 review
0 helpful votes
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Design Marvel
June 4, 2021
Updated review

First credit card did not go through, don't know why!

Date of experience: June 4, 2021

First credit card did not go through, don't know why!
May 5, 2021
Previous review

First credit card did not go through, don't know why!

Date of experience: May 5, 2021
Utah
1 review
0 helpful votes
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Perfection
June 4, 2021
Updated review

The website was very easy to use due to the measuring templates that showed exactly how to provide the correct dimensions. They contacted me for clarification just so they would ensure the correct end result. I like that you only have to provide the exact dimension of the item you are covering and they add the extra adjustments to ensure a perfect fit. I could not be happier with the fit.

Date of experience: June 4, 2021

Great website and the custom ordering is fantastic
April 27, 2021
Previous review

Great website and the custom ordering is fantastic.

Date of experience: April 27, 2021
California
1 review
0 helpful votes
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Value for money
June 4, 2021
Updated review

Amazing value for money! I've spent more once-overs from big box stores that don't even fit.

Date of experience: June 4, 2021

Amazing value for money!
May 4, 2021
Previous review

Amazing value for money! I've spent more once-overs from big box stores that don't even fit.

Date of experience: May 4, 2021
California
1 review
0 helpful votes
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Quality and Durable Covers
June 4, 2021

Great communication to make sure the fit was correct.
Arrived quickly.
Easy to pull onto the furniture.
Color blends in with the patio surface.

Date of experience: June 4, 2021
Pennsylvania
3 reviews
0 helpful votes
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Firepit cover
June 4, 2021
Updated review

The site was very easy to use and the company followed up through email every step. That was important as there was a shipping delay that changed the arrival date. Fair price for quality merchandise.

Date of experience: June 4, 2021

Site easy to use
May 10, 2021
Previous review

Site easy to use. Liked the how to measure info. Very helpful.

Date of experience: May 10, 2021
South Carolina
1 review
0 helpful votes
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Came out perfect! Would definitely use them again
June 4, 2021
Updated review

Very easy to order from. Informative website and very responsive when I had questions

Date of experience: June 4, 2021

Very easy to order from
May 13, 2021
Previous review

Very easy to order from

Date of experience: May 13, 2021
Florida
1 review
0 helpful votes
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These are great!
June 4, 2021

I was looking for a different sizes of covers for our patio furniture to protect the white cushions. My order came in and these are wonderful. I would definitely recommend and the price is good for the quality.

Date of experience: June 4, 2021
Georgia
1 review
0 helpful votes
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Bed Swing Cover
June 4, 2021

I love my bed swing cover! Fits perfectly and easy to put on.

Date of experience: June 4, 2021