Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,066
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

2 reviews
0 helpful votes
Follow Mary-Lou M.
Unfollow Mary-Lou M.
Share Review
Report Review

Cushions for chair backs
April 19, 2026

C&A helped me design the right cushion for the back of my garden chairs. I appreciated their attention to detail. They checked back with each change to the design.

Date of experience: April 9, 2026
Veeni M. — Covers & All USA Rep
1 week ago

Thank you, Mary, for the appreciation! We're delighted to know that you enjoyed our designs. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.

California
1 review
0 helpful votes
Follow Nitin N.
Unfollow Nitin N.
Share Review
Report Review

Great experience
April 19, 2026

I got the covers. Wanted to let you know they are phenomenal. The handling of the situation was totally unexpected. He exceeded our expectations by miles. Thank you for the awesome customer service

Date of experience: April 9, 2026
Veeni M. — Covers & All USA Rep
1 week ago

Hey Nitin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
Follow Andy A.
Unfollow Andy A.
Share Review
Report Review

Very Pleases
April 19, 2026

I ordered a cover for a untraditional rectangular piece of furniture for our outdoor patio. Sent the dimensions and a picture. Once I approved the cover it was received in a very timely fashion and fit like a glove. Now we see how well it holds up but I t looks like it will last for years, and the price? Very fair!

Date of experience: April 9, 2026
Veeni M. — Covers & All USA Rep
1 week ago

Hey Andy! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
Follow Amanda F.
Unfollow Amanda F.
Share Review
Report Review

Perfect Replacement
April 19, 2026

Last year we got our dogs a Wicker Dog House Cabana and the bed that came in it was not very nice and the size of the bed was not standard. We ordered several that were close but would not fit. Now with this one the cabana actually looks amazing and the bed is great.

Date of experience: April 9, 2026
Veeni M. — Covers & All USA Rep
1 week ago

Hey Amanda! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Connecticut
1 review
0 helpful votes
Follow DIANE P.
Unfollow DIANE P.
Share Review
Report Review

They asked measurement questions that I hadn't considered & in the end I was highly satisfied with their quality product & above & beyond service. I'm still surprised I received a CUSTOM sized cover- quantity of only ONE - with such personalized customer service communication for such an amazingly fair price. I highly recommend ordering from Covers & all.

Date of experience: April 9, 2026
Veeni M. — Covers & All USA Rep
1 week ago

Hey Diane! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
Follow Floyd A.
Unfollow Floyd A.
Share Review
Report Review

The cover ordered did not fit my fire pit Emailed customer service, was supposed to hear back in 2 hours about a return, and reorder, but heard nothing.

Date of experience: April 9, 2026
Veeni M. — Covers & All USA Rep
10 hours ago

Hello Floyd, we are sorry for the inconvenience caused. The order was processed as per the dimensions and specifications provided at the time of purchase, along with the standard leeway. However, our team has contacted you and offered a replacement at a discounted price as your satisfaction is our priority. Moreover, we will certainly consider your feedback regarding the service to help improve the customer experience.

1 review
0 helpful votes
Follow Sheila O.
Unfollow Sheila O.
Share Review
Report Review

Bench seat cushion
April 19, 2026

Very expensive, looks super cheap, the piping is almost hardly noticeable, very disappointing, waited quite a while to get it. Would never buy again after paying over $125 for it and it looks like it's from the dollar store

Date of experience: April 9, 2026
Veeni M. — Covers & All USA Rep
1 week ago

Hello Sheila, we are sorry for the inconvenience caused to you. As per our records, the order was processed according to the material selected at the time of purchase. However, our team has contacted you via email to verify the details and is currently awaiting your response. Moreover, we will certainly consider your feedback regarding the pricing and delay to help improve the customer experience.

Washington
1 review
0 helpful votes
Follow Gee B.
Unfollow Gee B.
Share Review
Report Review

I was initially sceptical about the process and questioned what the quality would be like.
Having just received my covers and having put them on the cushions, I could not be more impressed and happier with the outcome. Everything is absolutely spot on; sizing, beading, zips, fit, colour, fabric.

I am now hunting around my property to find out what else I can cover.

Highly recommended. A+ +.

Every interaction was spot on

Date of experience: April 9, 2026
Veeni M. — Covers & All USA Rep
1 week ago

Hey Garreth! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
Follow Danielle N.
Unfollow Danielle N.
Share Review
Report Review

Awesome cover
April 19, 2026
Updated review

We ordered a special custom cover for our leg extension machine. We gave our measurements and the company sent us a message back confirming the size so it will fit perfectly. We love it!

Date of experience: April 8, 2026
Veeni M. — Covers & All USA Rep
2 weeks ago

Hey Danielle! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Perfect size
March 17, 2026
Previous review

While shopping for a cover for my outdoor rocking chair, I came across this cover company. It was awesome how owrcise the measurements were to fit. Also the material was very nice and thick to last a long time. I would recommend getting any outdoor cover

Date of experience: March 6, 2026
California
1 review
0 helpful votes
Follow Jill G.
Unfollow Jill G.
Share Review
Report Review

Perfect
April 19, 2026

Just put them on and they fit perfectly. Worth the back and forth to get the dimensions just right.

Date of experience: April 8, 2026
Veeni M. — Covers & All USA Rep
2 weeks ago

Hey Jill! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
Follow John O.
Unfollow John O.
Share Review
Report Review

Very Disappointed
April 18, 2026

I was expecting a full cushion for the money paid. Cover plus foam. Received just the cover which is really badly finished with extensive fraying. Waste of money.

Date of experience: April 8, 2026
Veeni M. — Covers & All USA Rep
2 weeks ago

Hi John, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Michigan
1 review
0 helpful votes
Follow Joseph D.
Unfollow Joseph D.
Share Review
Report Review

Blue instead of grey color cover
April 17, 2026

I ordered a grey cover and came to me as a blue color. Cover is nice, wish it was the color it was displayed to be on the internet. We have ordered three covers so far and this is the first with the wrong color.

Date of experience: April 7, 2026
Veeni M. — Covers & All USA Rep
2 weeks ago

Hi Joseph, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

California
1 review
0 helpful votes
Follow LICA L.
Unfollow LICA L.
Share Review
Report Review

Easy, Fast and Great Quality
April 17, 2026

Online ordering was easy had the measurements ready, put the order in, received the order in a timely manner and loved it. Fits just perfectly.

Date of experience: April 7, 2026
Veeni M. — Covers & All USA Rep
2 weeks ago

Hey Lica! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Renee B.
Unfollow Renee B.
Share Review
Report Review

Easy to order and perfect fit!
April 17, 2026

I wanted a set of covers that I could take off to clean. These fit perfectly and were crafted better than the covers which came with my patio set.

Date of experience: April 7, 2026
Veeni M. — Covers & All USA Rep
2 weeks ago

Hey Renee! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
Follow Perry M.
Unfollow Perry M.
Share Review
Report Review

Great customer service
April 17, 2026

We did have a minor issue with the size of some of the cushions but after a few emails they were going to send out new cushions and it did not take long for the whole process

Date of experience: April 7, 2026
Veeni M. — Covers & All USA Rep
2 weeks ago

Hi Perry, Thank you for your feedback! We’re glad to hear that the issue with the cushion sizing was resolved promptly and that the replacement process was smooth.

Your satisfaction is very important to us, and we truly appreciate your patience and understanding throughout the process.

We look forward to serving you again.

GB
1 review
0 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Share Review
Report Review

I ordered the made to measure cushion covers and their quality is better than the original covers at a reasonable price. They took about 3 weeks to be delivered and get through customs. I was informed throughout about their production and delivery timing.

Date of experience: April 6, 2026
Veeni M. — Covers & All USA Rep
2 weeks ago

Hey Lisa! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
Follow Sally S.
Unfollow Sally S.
Share Review
Report Review

Fantastic service!
April 16, 2026

I had a great experience ordering covers for our patio chairs. The customer service was incredible. They was in communication with me at the beginning of the process to ensure the correct measurements for a custom fit cover.
The covers came within a week after the final measurements were confirmed.
I would definitely recommend!

Date of experience: April 6, 2026
Veeni M. — Covers & All USA Rep
2 weeks ago

Hey Sally! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
Follow Marc G.
Unfollow Marc G.
Share Review
Report Review

Outdoor shades
April 16, 2026

Order process was very good
Product arrived 3 days later then expected
Each shade was slightly a different size
When the shades arrived none of them were marked.
There were no installation instructions
Luckily I have an excellent handyman.

Date of experience: April 6, 2026
Veeni M. — Covers & All USA Rep
2 weeks ago

Hi Marc, Thank you for your detailed feedback. We’re glad to hear that you had a positive experience with the ordering process.

However, we sincerely apologize for the delay in delivery and the inconvenience caused due to the variation in sizes, lack of labeling, and absence of installation instructions. We understand how this could impact your overall experience.

Your feedback has been noted and will be shared with our team to improve our processes and ensure better clarity and consistency moving forward.

If you need any assistance with the product or installation guidance, please feel free to reach out—we’ll be happy to help.

GB
1 review
0 helpful votes
Follow Sheryl M.
Unfollow Sheryl M.
Share Review
Report Review

Garden cushion cover
April 16, 2026

Fitted perfectly. Pleased with fabric and over all experience

Date of experience: April 6, 2026
Veeni M. — Covers & All USA Rep
2 weeks ago

Hey Sheryl! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Share Review
Report Review

Communication love my cushion
April 16, 2026

Love the cushion we got for our bench. The only issue we had was that it came later than we were told an no communication from the company that it was going to be late.

Date of experience: April 6, 2026
Veeni M. — Covers & All USA Rep
2 weeks ago

Hello Susan! We’re so glad to hear that you love the cushion for your bench—thank you for sharing your feedback. We sincerely apologize for the delay and the lack of communication regarding your order. That’s not the experience we aim to provide, and we’ll be sure to share this with our team to improve our updates and communication. We truly appreciate your patience and support!