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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,069
shipping
342
quality
21,524
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51,451 reviews

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Ohio
1 review
0 helpful votes
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Fit
June 6, 2021

Directions for the perfect fit were extremely helpful and easily understood.

Date of experience: June 5, 2021
Texas
1 review
0 helpful votes
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We have a small square fire pit that is not a standard shape making it very difficult to fit a fire pit cover. Because it has its own metal Mesh domed cover that fits into the fire pit, we could not find a fire pit cover to fit the tapering top.
We discovered that Covers & All would make customized fire pit covers. Covers & All worked with us through a series of drawings, pictures, and measurements to produce a fire pit cover that would work.
We were hopeful that the fire pit cover would come close to what we needed, realizing it was a difficult shape to fit. What we were not prepared for was that when the replacement fire pit cover arrived it fit like a glove.
We selected the best fabric that would best survive our cold winter ( -2 degrees F), ice and hail. And searing summers (102-104 degrees F) in North Texas. Also selected the leg clips to secure it in high winds. We are very impressed with the quality of both workmanship and material. Thank you for your excellent customer service.

Date of experience: June 5, 2021
California
1 review
0 helpful votes
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Captain's bed bolster covers
June 5, 2021
Updated review

I put in the dimensions, selected the color so far so good... had pay pal difficultiesw so I used a card instead

Date of experience: June 5, 2021

Website led me in circles would not process paypal...
May 31, 2021
Previous review

Website led me in circles would not process paypal transaction

Date of experience: May 1, 2021
Wisconsin
1 review
0 helpful votes
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Excellent quality!
June 5, 2021

I'm a first time shopper at C&A on the internet. I had no idea what I was going to get. The quality, precision and material really astonished me. Excellent work!

Date of experience: June 5, 2021
Oklahoma
1 review
0 helpful votes
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Excellent Workmanship
June 5, 2021

We ordered a round custom firepit cover. We were very pleased with the final results. Good material and attractive. Very easy to place order.

Date of experience: June 5, 2021
California
1 review
0 helpful votes
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I've been looking for covers for the seats on my wrote patio chairs for a long time. They are custom size and I hadn't been able to find anything. I am extremely pleased with both the material and the fit.

Date of experience: June 5, 2021
Tennessee
1 review
0 helpful votes
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Fits great
June 5, 2021

The cover is very thick Fabric and well-made and fits our couch very nice. Also came with a little bag.

Date of experience: June 5, 2021
Rhode Island
1 review
0 helpful votes
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Patio cushions
June 5, 2021

Great product, great value, I will definitely order again!

Date of experience: June 5, 2021
Minnesota
2 reviews
0 helpful votes
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Smooth process
June 5, 2021

Very easy process to get a custom ottoman cover made.

Date of experience: June 5, 2021
Washington
1 review
0 helpful votes
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Good quality products and received timely. However, the colors in the pattern I picked were not the same as the picture so my coverings are a bit mismatched.

Date of experience: June 5, 2021
Washington
2 reviews
0 helpful votes
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Patio chair covers
June 5, 2021

Needed to replace 4 patio chair cushions. Looked on line. For the size and depth I needed, typical price per cushion was about $70. Decided to order 4 custom covers from Covers and All for about $60. Bought a roll of 72x24x3" upholstery foam for $25. Now have four custom cushions at significant $ savings.

Date of experience: June 5, 2021
Louisiana
1 review
0 helpful votes
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Outdoor seat covers
June 5, 2021
Updated review

Could not update item size once added to cart. Had to delete and start over

Date of experience: June 5, 2021

Could not update item size once added to cart
May 15, 2021
Previous review

Could not update item size once added to cart. Had to delete and start over

Date of experience: May 15, 2021
Nebraska
1 review
0 helpful votes
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Tight fit
June 5, 2021

The material I selected is very durable and well made. However, I read that you would add 1-2" to my measurements well it's a good thing that I added 2" to my sofa cause I do not think I would have gotten it on since these covers are a very tight fit. I did add elastic and tie downs to the bottom due to our windy, snowy Midwest weather. The fire table cover fit perfect. I would suggest adding 2-3" to the length, width and depth if you want a relaxed fit.

Date of experience: June 5, 2021
Georgia
2 reviews
0 helpful votes
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Ticked Off
July 5, 2021

I placed my order on 5/20... it's 6/5 and no product... is supposedly shipping from INDIA!

Date of experience: June 5, 2021
California
1 review
0 helpful votes
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Very Good BBQ Grill Cover!
June 5, 2021

I had a good experience from beginning to end. The design team assured the correct measurements with me before production. I now have a perfect custom fit cover that looks like will last a very long time.

Date of experience: June 5, 2021
Maine
1 review
0 helpful votes
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Sectional deck furniture.
June 5, 2021

Great fit! They even contacting me with questions on my measurements with my complicated sectional furniture to get it just right.

Date of experience: June 5, 2021
Georgia
1 review
0 helpful votes
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Custom patio furniture cover
June 5, 2021

I measured my furniture configuration several times to make sure I was getting it right. They followed up asking for a photo or two to help in making the cover. It arrived when they said it would, and was a perfect fit. So far, so good!

Date of experience: June 5, 2021
Virginia
1 review
0 helpful votes
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Amazing product
June 5, 2021

Not only is the product well made but it fits perfectly! I am so pleased.

Date of experience: June 5, 2021
New York
1 review
0 helpful votes
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Love them
June 5, 2021

I was trying to figure out how to replace my sun damaged patio pillows. The covers had disintegrated over time and I couldn't find the right size covers. Too the measurements off of the old tags and used that to get custom ones. When they arrived, I just shoved the old pillows in there, zipped them up and fluffed them out. Perfect! I love them. Quality looks great and I hope they last longer than the originals. I'm going to order the seat cusyom seat covers as well. Very happy!

Date of experience: June 5, 2021
Michigan
1 review
0 helpful votes
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To be a special order, I expected more fitted and it just looks big and saggy.

Date of experience: June 5, 2021