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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,078
shipping
342
quality
21,524
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51,450 reviews

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Utah
1 review
0 helpful votes
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Good product
June 13, 2021

This was my second cover that I ordered from Covers and All. The communication regarding the order was a little disjointed this time. There were some questions about measurements which necessitated some additional emails; this, in turn, lead to a few "communication" issues, but the end result was that the cover fits well. Also, my original cover is having some leakage at a center seam. When I mentioned this I was told to request that the seams be "sealed", which was done. I think this should be an option that should be available on all orders, not just if you request it.

Date of experience: June 12, 2021
California
1 review
0 helpful votes
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Problem solved
June 13, 2021
Updated review

A chat box helped me find the tarps, and the size was perfect as ordered. After years of looking for a tarp large enough to cover an overly large sky light, it was light enough to lay out but sturdy.

Date of experience: June 12, 2021

A chat box helped me find the tarps
June 2, 2021
Previous review

A chat box helped me find the tarps

Date of experience: June 1, 2021
Oregon
1 review
0 helpful votes
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I was told to expect the product in a week. Three (3) weeks later I called to find out the status and was told to expect it in 5 days. I was leaving town in 7 days. The item didn't arrive until a week after I left and I had to have someone retrieve it for me as I won't be home for a few months. I still haven't seen it nor will I until September. So if it doesn't fit I will have lost my investment because it's unlikely I'll be able to get a refund after that much time. This company has no ethics or customer service.

Date of experience: June 12, 2021

Ordering was quick and easy
May 3, 2021
Previous review

Ordering was quick and easy.
Now will wait to see product.

Date of experience: May 3, 2021
Nevada
1 review
0 helpful votes
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Custom made.
June 12, 2021
Updated review

It's so nice that you have this custom sizes. I wanted the privacy for my side gate. Its not as thick as I wanted but if I didn't have to pay for shipping I'd buy another so I could have the privacy. The material doesn't have the vision barrier that we wanted.

Date of experience: June 12, 2021

It's so nice that you have this custom sizes
June 1, 2021
Previous review

It's so nice that you have this custom sizes. Thank you.

Date of experience: June 1, 2021
Arizona
1 review
0 helpful votes
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I was told I had to wait til I received the product. So when I received it I returned it. So now I am waiting for my refund. I will not recommend you or order from you again ever. I have emailed and called numerous time to tell you that I wanted to cancel my order with no saisfcation. Your service department was not friendly or helpful.

Thank you. Jean Mefferd. *******012. 3388 E. Serritos Ranch Road. Hereford Az. *******
*******@yahoo.com

Date of experience: June 12, 2021
California
1 review
0 helpful votes
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I ordered two speaker covers with proper measurements. The covers showed up after almost a month delay, and I found that they did not cover the entire speaker -- an entire side was left exposed. The material seemed to be of a high quality and the fit was otherwise good, but these are essentially now useless to me because they do not cover the speaker which is the entire point.

I can see that a grill cover and furniture cover may have a gap at the bottom because they go to the ground; however, speaker covers are different, and if they are advertised as speaker covers, they should cover the entire speaker. Overall, I'm very disappointed in the final product.

Date of experience: June 12, 2021
Mexico
1 review
0 helpful votes
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Very satisfied
June 12, 2021
Updated review

Received covers and are very nice. The fit was great

Date of experience: June 12, 2021

So far so good
May 23, 2021
Previous review

So far so good

Date of experience: May 23, 2021
California
1 review
0 helpful votes
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Ottoman cushion cover
June 12, 2021

Measured the ottoman cushion, sent them the dimensions and picture, got the cover and it looks and fits great. Cost $32, local upholstery shop wanted $200 - crazy.

Date of experience: June 12, 2021
Montana
2 reviews
0 helpful votes
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The product seems great! It just isn't what I ordered.
July 12, 2021
Updated review

When I tried to contact someone to cancel and customize order no one was available.

Date of experience: June 12, 2021

So far so good
May 31, 2021
Previous review

So far so good. Need to use product.

Date of experience: May 31, 2021
New York
1 review
0 helpful votes
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Disappointed
July 12, 2021

One of the four covers fit the other three way off!

Date of experience: June 12, 2021
Arizona
2 reviews
0 helpful votes
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Nice Covers
June 12, 2021
Updated review

Low price; ordering was easy; product made in India; kept up to date on shipping progress; arrived later than initially noted, but that wasn't a problem for me

Date of experience: June 12, 2021

Low price; will see about quality when they arrive
May 17, 2021
Previous review

Low price; will see about quality when they arrive

Date of experience: May 17, 2021
Texas
1 review
0 helpful votes
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Better than expected
June 12, 2021

This is my first time to use Covers and All. I was delighted at the price, the choice of fabrics and colors. Because I ordered a custom size with an opening at the bottom I was unsure how accurately it would be completed. They emailed me a question and confirmation sketch. The cover arrived earlier than promised and the quality was better than expected.

Date of experience: June 12, 2021
Florida
1 review
0 helpful votes
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Patio
July 12, 2021

The final product is not satisfactory
It is not sunbrella fabric
It is too big and water collects on top
It looks like a C trashbag over my furniture
Not at all tailored to fit

Date of experience: June 12, 2021
Connecticut
1 review
0 helpful votes
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Outdoor cover review
June 12, 2021

Easy order. Beautiful well made covers. I am so impressed!

Date of experience: June 12, 2021
West Virginia
1 review
0 helpful votes
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Better than Expected!
June 12, 2021

A custom cover for my pizza oven and cart was ordered and delivered by the promised date. The material and construction was heftier than I expected.

Date of experience: June 12, 2021
California
2 reviews
0 helpful votes
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Measurement blues
July 12, 2021
Updated review

The site has dimension fields filled in leading you to think that there is a standard or suggested measurement and the site allows you to click thru without requiring you to actively fill in the dimensions. This is not the case the cover came and was too small no exchanges, refunds or returns allowed because according to the not so customer friendly operator everything they make is custom no interest in keeping a return customer

Date of experience: June 12, 2021

Measurement blues
July 12, 2021
Previous review

The site has dimension fields filled in leading you to think that there is a standard or suggested measurement and the site allows you to click thru without requiring you to actively fill in the dimensions. This is not the case the cover came and was too small no exchanges, refunds or returns allowed because according to the not so customer friendly operator everything they make is custom no interest in keeping a return customer

Date of experience: June 12, 2021
Iowa
1 review
0 helpful votes
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Fits perfect
June 12, 2021

I didn't like the white cover on a cushion that came with a patio footstool so I ordered one in tan from here. It took a few weeks to get, but it is well made and fits perfectly. I just put it in over the original one. It looks much better with my other chair cushions too, which are a shade of tan. This color will hold up better than the white one. Glad I purchased it.

Date of experience: June 12, 2021
Illinois
1 review
0 helpful votes
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Perfect
June 12, 2021

The custom cover I received is PERFECT! Top quality workmanship and details. I couldn't be more impressed.

Date of experience: June 12, 2021
New York
1 review
0 helpful votes
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Not cut right
July 12, 2021

Seam are off. Not straight. One side fit correct the other side does not. The only thing they got right was the Ottoman.

Date of experience: June 12, 2021
Florida
1 review
0 helpful votes
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Very Happy!
June 12, 2021

I bought two covers, one for a frozen drink machine and one for a unique grill. Quality material, bothe fit perfect!

Date of experience: June 12, 2021