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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,077
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,450 reviews

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Louisiana
1 review
0 helpful votes
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Skeptical but pleasantly surprised :)
June 14, 2021
Updated review

I did a quick google search and found Covers and All. I put in my dimensions (very odd window seat - long and narrow) and the quote was too good to be true... but it was true! After a few weeks, my product was delivered to my door!

Date of experience: June 14, 2021

Well, so far, the experience has been great
May 3, 2021
Previous review

Well, so far, the experience has been great.

Date of experience: May 3, 2021
New York
1 review
0 helpful votes
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Very good quality
June 14, 2021

It took a while because it was a complicated measurement but we work together and got it done

Date of experience: June 14, 2021
Georgia
1 review
0 helpful votes
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Excellent service and customized sizes!
June 14, 2021
Updated review

Excellent product! Great service having custom sizing.

Date of experience: June 14, 2021

Excellent product!
May 25, 2021
Previous review

Excellent product! Great service having custom sizing.

Date of experience: May 25, 2021
Kentucky
3 reviews
0 helpful votes
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Perfect fit!
June 14, 2021

The covers I ordered are perfect! They are the exact size, colors and personalization. Shipping took a little while but I was able to track the package the entire way.

Date of experience: June 14, 2021
Michigan
2 reviews
0 helpful votes
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Fire pit cover
June 14, 2021

The cover fits perfectly, is very well made and reasonably priced...

Date of experience: June 14, 2021
Canada
1 review
0 helpful votes
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Phoned direct to coversandall.com for customer service@ *******829 on how to change the colour of the fire place cover, the representative was very hard to understand over the phone

Date of experience: June 14, 2021

Phoned direct to coversandall.com for customer service...
June 24, 2021
Previous review

Phoned direct to coversandall.com for customer service@ 1-800-260-2829 on how to change the colour of the fire place cover, the representative was very hard to understand over the phone

Date of experience: May 25, 2021
California
1 review
0 helpful votes
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Quality work and great investment
June 14, 2021

It was easy to order through website. I was very impressed with how fast I received my order but most of all with the quality of their work. As an Added bonus I received a first order discount.

Date of experience: June 13, 2021
South Carolina
2 reviews
0 helpful votes
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Chair cover
June 14, 2021

This is the second time I have purchased from Covers & All. I am very satisfied with my purchase.

Date of experience: June 13, 2021
Illinois
1 review
0 helpful votes
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4 stars
June 14, 2021

I was surprised when I learned from my shipping tracking number that my cover is being shipped out of India. Item arrived 3 days after delivery date confirmed via chat with rep. Nonetheless considering all delays nowadays and being shipped form overseas it got here promptly. Quality seems to be good. Time will tell...

Date of experience: June 13, 2021
New York
1 review
0 helpful votes
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Cover for deck furniture
June 14, 2021
Updated review

Because I needed a custom cover shape, I spoke directly with a representative and provided measurements and a photo of the furniture to be covered. Customer support was very helpful and made the process easy. The cover fits perfectly!

Date of experience: June 13, 2021

The process for ordering a custom cover was easy and...
May 12, 2021
Previous review

The process for ordering a custom cover was easy and efficient. The representative was helpful,

Date of experience: May 12, 2021
Pennsylvania
1 review
0 helpful votes
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Custom patio cushions
June 13, 2021

Received product in a timely manner, received what was expected and very good quality product.

Date of experience: June 13, 2021
Connecticut
1 review
0 helpful votes
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Good quality
June 13, 2021

I am impressed with the quality of this product. It also fits the cushions very nicely.

Date of experience: June 13, 2021
Pennsylvania
1 review
0 helpful votes
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Nice quality, but not functional
June 13, 2021

I custom ordered cushion covers for my outdoor patio furniture. The cushions are a rounded trapezoid shape because they are on a half circular couch. As far as size, it seems they would fit perfectly, however, I can't get them on because the zipper was sewn into the smaller end of the cover, so the large end of the cushion will not fit through no matter how hard I've tried. In other words, they're useless, I'm not going to be able to use the product after paying for them to be custom. I was so bummed because I do like the fabrication and think if it had worked out, it would have looked so great in my outdoor space.

Date of experience: June 13, 2021
Texas
1 review
0 helpful votes
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Perfect fit
June 13, 2021

Very good... color options, made to our measurements and the quality of the vinyl.

Date of experience: June 13, 2021
Washington
1 review
0 helpful votes
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Boat seat cover
June 13, 2021

Easy and quick for what I needed. Was looking for a specific size and shape to cover a foam seat replacement for my boat

Date of experience: June 13, 2021
Pennsylvania
1 review
0 helpful votes
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Firetable cover
June 13, 2021

The cover itself seems strong and durable. However, one of the two straps that are supposed to be sewn on was just hanging by a thread. Too small of an issue to send it back, but still a pain to sew it on.

Date of experience: June 13, 2021
Colorado
1 review
0 helpful votes
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The directions for measuring my table and chairs were very clear and easy to do even for the oblong table. When I got the covers they fit very well and were heavy duty and water proof.

Date of experience: June 13, 2021

Just what I was looking for and very good instructions...
May 26, 2021
Previous review

Just what I was looking for and very good instructions for sizing.

Date of experience: May 25, 2021
Missouri
1 review
0 helpful votes
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Persistence
June 13, 2021

I appreciate the communication and numerous request for specific information to make sure the cover was built correctly

Date of experience: June 13, 2021
Florida
1 review
0 helpful votes
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Love the covers!
June 13, 2021

Easy to do business, great service & great products!

Date of experience: June 13, 2021
Utah
1 review
0 helpful votes
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Good product
June 13, 2021

This was my second cover that I ordered from Covers and All. The communication regarding the order was a little disjointed this time. There were some questions about measurements which necessitated some additional emails; this, in turn, lead to a few "communication" issues, but the end result was that the cover fits well. Also, my original cover is having some leakage at a center seam. When I mentioned this I was told to request that the seams be "sealed", which was done. I think this should be an option that should be available on all orders, not just if you request it.

Date of experience: June 12, 2021