Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Seems to be a good site to order with the ability to order custom sizes, quality materials, etc. Received our "custom size" cover which is not the measurements I gave; it is much too long.
Seems to be a good site to order with the ability to order custom sizes, quality materials, etc.
Covers fit perfect, great quality covers and fast shipping... price was good compare to other custom cover sites
Very easy to use. Shipping was fast very accurate measurements.
The cover fits snugly & appears to be high quality, durable material.
I had a customized cover made, I asked specifically that they don't add any extra fabric to the edge as I wanted it to fit snuggly. They said not a problem before the cover was made (in India, fyi) and the cover I go was all wrinkled and way to big. I contacted Covers & All and they said someone from their Feedback team would get back to me and I've heard absolutely nothing.
The whole process was great. There was even an alteration added after the order which made the fit better. The cover fits perfect and is made of durable material. Worth the wait.
I have been looking forward to writing a review actually.
Easy to follow. Great price. Now we shall see when it arrives how nice it is. Thanks.
I ordered a cover for my outside table. The quality is excellent and the size was exactly what I submitted. I'm extremely happy with this product and would recommend.
Smooth transaction, ordered custom covers for a ottoman and fire pit. Perfect size and love the fabric coverings. Received very quickly. Would recommend.
The death dimensions on a manufactures diagram that I sent did not match my measurements and the company asked questions until we got everything right.
Easy to order, great quality, perfect fit. I'm very pleased with my purchase of 2 glider cushion covers.
Product is beautiful In the quality is amazing I wish I thought and how do you put the foam in it but I guess it's best if I go get it and put it in myself. I guess will save on shipping.
I ordered 2 covers for my fire bowls that are part of my pool water feature. Unfortunately I will have to do some additional jury rigging on the bottom of the covers since drawstrings were only included in 2 corners. Because if this I cannot adequately secure the cover during heavy winds and will need to buy some additional clips/cords to ensure the covers do not blow away. I reached out to customer service about this and was told this is how they construct these, even though the online picture suggested all 4 corners would have drawstrings.
The quality of our fireplace cover is over the top! It fits perfectly and the fabric is weatherproof with a rubber lining. There is a drawstring bottom for those windy days.
I am one of those people that like my patio furniture to look good. Thus, I am constantly looking for good patio furniture covers. I find these covers to be outstanding compared to most.
The ordering process was super easy and although I was a little nervous about the end result, the covers fit perfectly. I was so happy with the quality and the fit.
The order process was easy, but where's my order? It's been 20 days since I placed this order on 5/22, it's now 6/11, but I still haven't received it. FedEx has advised me the last 3 days in a row that it will be delivered that day, but it never gets delivered.
Answer: Hi Jody, Thank you for showing interest in our products. The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.

