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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,079
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,450 reviews

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Nebraska
1 review
0 helpful votes
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Great experience
June 30, 2021

From ordering it on the website to the shipping time and the final product my old worn out cushions now look like brand new from the store floor thank you so much

Date of experience: June 30, 2021
Montana
1 review
0 helpful votes
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Cover
June 30, 2021

Fast and high quality. I would highly recommend them.

Date of experience: June 30, 2021
Michigan
1 review
0 helpful votes
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Can't beat it for the money
June 30, 2021
Updated review

Very simple process. Quality is what you'd expect for the money. I would for sure purchase again from Cover and All.

Date of experience: June 30, 2021

So far so good
June 20, 2021
Previous review

So far so good

Date of experience: June 19, 2021
Connecticut
1 review
0 helpful votes
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I have been getting trying to track FedExp shipment ************** of COV*******. On June 28, they updated that it would be delivered by "the end f the day." I got nothing and now can only deal with a FedExp "virtual assistant" that says delivery date cannot be confirmed but I will be advised as the process proceeds.

Date of experience: June 30, 2021
Kansas
1 review
0 helpful votes
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Beautiful cover!
June 30, 2021

Ordered a custom cover with a logo. It arrived a full week earlier than promised and the quality by far surpassed my expectations.

Date of experience: June 30, 2021
Alabama
1 review
0 helpful votes
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Custom Podium Cover
June 30, 2021

Just received the custom cover I ordered and it fits perfectly! Quality material and well made…very pleased with my purchase!

Date of experience: June 30, 2021
New York
1 review
0 helpful votes
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Great products
June 30, 2021

I have an L-shape outdoor couch that need a custom fit cover. The process was very easy as the company told you how and what to measure for you measurements.
Highly recommend

Date of experience: June 30, 2021
Alabama
1 review
0 helpful votes
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They got it right the first time
June 30, 2021

I needed a cover for a custom table for my Big Green Egg. The table had multiple work surfaces at different heights and made for a challenging design. After placing the order, I received detailed plans for the design and was able to confirm the measurements. I'm happy to report that the cover fits well, and it seems to be a very sturdy product that I anticipate will protect my table for years beyond the warranty period.

Date of experience: June 30, 2021
Ohio
2 reviews
0 helpful votes
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Great two thumbs up
June 30, 2021
Updated review

Great place to order. I'll see how the product turns out and the wear on our out door furniture

Date of experience: June 30, 2021

Great place to order
June 18, 2021
Previous review

Great place to order. I'll see how the product turns out and the wear on our out door furniture

Date of experience: June 18, 2021
Florida
1 review
0 helpful votes
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Perfect for South Florida Weather
June 30, 2021
Updated review

The website provided clear measuring instructions with illustrations. I missed a measurement and they messaged me right away about it. The items were completed and delivered in a few days. All 4 pieces fit. I was just disappointed and it's no fault of the company, that one of the pieces came in gray color. I realized that I did not select the blue color for that particular piece.

Date of experience: June 30, 2021

Clear instructions
June 16, 2021
Previous review

Clear instructions. Hopefully the items will fit because my items are not as straight as the illustrations.

Date of experience: June 16, 2021
Texas
1 review
0 helpful votes
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Just as advertised
June 30, 2021

Found Covers & All online. I was trying to find weather covers for pool filters; none existed. So I took some measurements and ordered 3 covers (custom made). In less than 10 days, all 3 covers were delivered (tracking info was excellent). They are very well made, everything I ordered was included (straps, etc.). Easy to order. Excellent materials and craftsmanship. Easy to track. 10 day turnaround for me. And, everything fit perfectly.

Date of experience: June 30, 2021
Canada
1 review
0 helpful votes
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Wind glass for fire table
June 30, 2021

It was a good experience from the time of conversation with the sales rep on the phone as well timely follow up via emails. Overall very good customer service.

Date of experience: June 29, 2021
California
1 review
0 helpful votes
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Cover suggested improvements
June 30, 2021
Updated review

I picked cover color that believed most opaque. Suggest more opaque material. Option
The cover was loose on sides, wish I had specified side draw strings.
To secure cover against winds lifting cover I used 2 bungee cords
John Hammerland

Date of experience: June 29, 2021

Experience Good with good data
June 7, 2021
Previous review

Experience Good with good data.

Date of experience: June 6, 2021
Colorado
1 review
0 helpful votes
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Pool table cover
June 30, 2021

Easy to use templates, my cover fits the pool table perfectly

Date of experience: June 29, 2021
California
1 review
0 helpful votes
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Extremely happy with my purchase!
June 30, 2021

My custom outdoor sofa and chair covers are really perfect! I am an interior designer and the appearance, fit and fabric are amazing! So inexpensive for high quality covers. Also, lightweight and soft enough to easily put on and remove. Wouldn't change a thing.

Date of experience: June 29, 2021
Florida
1 review
0 helpful votes
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Perfect cover for my oven
June 30, 2021
Updated review

Easy and great Customer support, very detail for the drawing, which made my cover a perfect fit for my oven.

Date of experience: June 29, 2021

Easy and great Customer support
June 13, 2021
Previous review

Easy and great Customer support

Date of experience: June 13, 2021
Florida
1 review
0 helpful votes
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Great Workmanship
June 29, 2021

Efficient, pleasant ordering staff with good technical design followup on covers for custom outdoor love seats. Only fly in the ointment, since construction is in India, delivery was delayed 2 weeks, probably Covid related. Was kept in the loop continuously with updated emails. Once construction was completed, delivery by FedEx from India was only 4 days. Will be ordering again for sure. Very pleased!

Date of experience: June 29, 2021
California
1 review
0 helpful votes
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Satisfied customer
June 29, 2021

Quality of material is excellent.
Fit is very good.
Delivery certainly met expectations.

Date of experience: June 29, 2021
Canada
1 review
0 helpful votes
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Quilty pizza oven cover
June 29, 2021

Great back and forth experience with the design team! Our cover arrived quickly and fit perfectly. Thanks for the amazing service!

Date of experience: June 29, 2021
Georgia
1 review
0 helpful votes
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Great Product!
June 29, 2021

My Chair covers fit perfectly and are very well made and rain proof!
Very pleased with my purchase and would recommend to
Anyone who wants nice patio chair covers!

Date of experience: June 29, 2021