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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,085
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Oregon
1 review
0 helpful votes
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Perfect fit
July 1, 2021

Despite losing the original email order, the product is perfect.

Date of experience: July 1, 2021
Texas
1 review
0 helpful votes
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Custom Grill Cover
July 1, 2021

This truly is a custom cover. The design team was very careful to get the exact measurements so the cover would be a custom fit. The final product came just as described and was a perfect fit.

Date of experience: July 1, 2021
South Carolina
1 review
0 helpful votes
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Smaller than expect4d
July 31, 2021

I gave the exact dimension of my fire pit but the cover is very tight across the diameter and the height. Instructions say that the cover will slightly larger than the provided dimensions. This was not the case. I should have added 2 inches to the diameter and an inch to the height. Quality looks good but difficult to get on and off

Date of experience: July 1, 2021
Texas
1 review
0 helpful votes
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Satisfied customer
July 1, 2021

Order came in faster than expected and fit perfectly!

Date of experience: July 1, 2021
California
1 review
0 helpful votes
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Taking measurements, sending photos, and ordering process was super easy. Communication by e Mail ensured me that they received and verified the information.

Date of experience: July 1, 2021
California
1 review
0 helpful votes
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High quality cover
July 1, 2021
Updated review

Good website, easy to use. Item made promptly and shipping arrived earlier than expected. Cover is of good quality and perfectly fit indicated dimensions of furniture. The overall look and feel of cover adds to the aesthetic of patio when furniture piece is not in use.

Date of experience: July 1, 2021

Good website
June 21, 2021
Previous review

Good website

Date of experience: June 21, 2021
Illinois
1 review
0 helpful votes
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On line and product feedback
July 1, 2021
Updated review

Tried to add something extra to my "check out" cart... wouldn't let me add anything else to my original purchase.

Date of experience: July 1, 2021

Tried to add something extra to my "check out" cart...
July 15, 2021
Previous review

Tried to add something extra to my "check out" cart... wouldn't let me add anything else to my original purchase.

Date of experience: June 15, 2021
Virginia
1 review
0 helpful votes
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Boat captain's chair covers
July 1, 2021

The covers fit nicely, for covers that are not custom made on-site. I believe they will shed water nicely and that was a big concern. Fabric looks like it should hold up nicely and they got it to me super fast

Date of experience: July 1, 2021
Florida
1 review
0 helpful votes
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A cover for my Jacuzzi
July 1, 2021

The only down side is that when it rains the water does not row off the cover!

Date of experience: July 1, 2021
New York
1 review
0 helpful votes
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Satisfied Customer
July 1, 2021
Updated review

The website is easy to use and the customer service was great getting all the measurements correct for a fantastic fitting cover.

Date of experience: July 1, 2021

Easy website to order custom cover
June 16, 2021
Previous review

Easy website to order custom cover

Date of experience: June 16, 2021
New York
1 review
0 helpful votes
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So far great cover!
July 1, 2021

Covers and all were easy to deal with. Cover came as advertised in a timely fashion.

Date of experience: July 1, 2021
California
2 reviews
2 helpful votes
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All four (4) cushion covers arrived with zippers on the wrong side. Contacted customer service. Had to take photos of cushions and tags describe problem and email. Told to wait (5) days for someone to contact me. Still unresolved. They should have said, "We're sorry, lets get the order picked up, I'll email you and RMA tag, and get a new order rolling for you." That's excellent customer service. Won't find it here. Hate writing these. Hope this helps.

Date of experience: July 1, 2021
Illinois
1 review
0 helpful votes
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I producted the 5 ft triangle sail shades and there is not enough fabric on the item to make a shade. The way they cut the fabric provides no enough fabric to really cover the area. I contacted them explaining and was told because they were custom made I can't get a refund. I would advice you not to purchase custom made items from them.

Date of experience: July 1, 2021
Arizona
1 review
0 helpful votes
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Draw string
July 1, 2021

Draw string is hard to pull and it does not close up enough for a good fit around the skylight.

Date of experience: July 1, 2021
Illinois
1 review
0 helpful votes
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Patio cushions
July 1, 2021
Updated review

Easy to follow instructions to order. Cushion covers arrived ahead of schedule. They look sturdy and well made. Very satisfied with the final product. Look great!

Date of experience: June 30, 2021

Easy to follow instructions
June 14, 2021
Previous review

Easy to follow instructions.

Date of experience: June 14, 2021
Massachusetts
1 review
0 helpful votes
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I requested a 9x9 square cover, 36 " deep. In order to make sure I was getting the best cover for my furniture, they requested a picture and offered suggestions to make it more fitting. I was pleased to oblige and couldn't be happier with the results.

Date of experience: June 30, 2021
Michigan
1 review
0 helpful votes
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Outdoor kitchen winter cover
June 30, 2021

I had a custom cover made for my outdoor kitchen/grill area. I was very pleased with the communication that was given to me from the designer. He worked with me via emails and professional drawings until I was satisfied with the design. I had my cover in about 2 weeks! The quality is excellent!
Thanks!

Date of experience: June 30, 2021
Michigan
1 review
0 helpful votes
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Great covers
June 30, 2021

Great, they even contacted me to verify a dimension that I had submitted.

Date of experience: June 30, 2021
Missouri
2 reviews
0 helpful votes
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Fantastic
June 30, 2021

Very well made and fit like a glove on my outdoor furniture. I will be buying from them again!

Date of experience: June 30, 2021
New York
1 review
0 helpful votes
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Dissatisfied
June 30, 2021
Updated review

Although I love the quality, the seat covers did not match the pillow covers I ordered, and they were for the same set so I am hoping to hear from *******@coversandall.com to see how we can rectify this. I spoke to a customer service rep on Monday and was told 48 to 72 hr reply, so I am waiting one more day.

Date of experience: June 30, 2021

Love these covers!
May 13, 2021
Previous review

Love these covers!

Date of experience: May 13, 2021