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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,088
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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California
2 reviews
2 helpful votes
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I had a terrible experience ordering a fence privacy screen from Coversandall. Spends hours messaging customer service, and follow up team. Communication is very difficult, as it's obvious these folks are not in the US. First screen sent was not the correct size. They made me jump through hoops to prove that fact to them. After numerous conversations they finally agreed to ship a replacement. The replacement arrived even further from specified, and confirmed, dimensions. They're either incapable, or unwilling, to accurately make a screen.

Date of experience: July 2, 2021
Alabama
1 review
0 helpful votes
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Beau Blanchard Review.
August 1, 2021

The website did not give enough detail on the proper way to get the dimensions of the grills I planned to cover. I measured exactly as the picture demonstrated but the covers I received are way too small and not even close to fitting.

Date of experience: July 2, 2021
Michigan
1 review
0 helpful votes
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Custom covers
July 2, 2021

They fit beautifully, look great and were shipped very quickly.

Date of experience: July 2, 2021
Virginia
1 review
0 helpful votes
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Table cover
July 2, 2021

Easy ordering. Perfect fit. Timely delivery. Great quality product.

Date of experience: July 2, 2021
Maine
1 review
0 helpful votes
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High quality product
July 2, 2021

The cover arrived early by fedex and was more than expected in terms of fit and quality of the material. This is a well made strong poly cover. Highly recommend this product.

Date of experience: July 2, 2021
New York
1 review
0 helpful votes
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Exactly what I wanted
July 2, 2021
Updated review

I got exactly what I wanted and it came quick, an odd size cover for a large hexagon shaped concrete urn, fits perfect

Date of experience: July 2, 2021

So far all has gone smoothly except trying to upload...
June 18, 2021
Previous review

So far all has gone smoothly except trying to upload a photo

Date of experience: June 18, 2021
Michigan
1 review
0 helpful votes
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Great quality
July 1, 2021

Very easy to order, directions for measuring was simple

Date of experience: July 1, 2021
New Mexico
1 review
0 helpful votes
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Tv cover
July 1, 2021

Size is to big but will work and it kept the tv dry during an all night rain.

Date of experience: July 1, 2021
Texas
2 reviews
0 helpful votes
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Awesome sun shade.
July 1, 2021
Updated review

We did the best we could for measuring for a real tight fit but was off a little bit. It really is a well made product.

Date of experience: July 1, 2021

Very easy to work with and helpful to have some instructions...
June 12, 2021
Previous review

Very easy to work with and helpful to have some instructions on how to measure the area.

Date of experience: June 12, 2021
Texas
1 review
0 helpful votes
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Fits perfectly!
July 1, 2021

I ordered a custom cover for our old and worn out cushions on our patio furniture. It was an odd shape and I was prepared for an "ok" and "good enough" cover. They fit perfectly. Pleased.

Date of experience: July 1, 2021
Arizona
2 reviews
0 helpful votes
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As expected
July 1, 2021

This was my first experience with this company and I have to say that all went to expectation. Easy site to navigate. Order was received in a timely fashion and product of very high quality. Am very pleased with the whole experience. Thank you.

Date of experience: July 1, 2021
California
1 review
0 helpful votes
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Getting what you ask for
July 1, 2021

They took the time & communicated to make a great fitting cover! And reasonably priced!

Date of experience: July 1, 2021
Delaware
2 reviews
0 helpful votes
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Great help with design
July 1, 2021
Updated review

Ordering was fairly direct, provided dimension and received design for confirmation, which I needed to modify. Received an updated design and approved. Then received it in about a week. It's perfect.

Date of experience: July 1, 2021

Ordering was fairly direct, we'll see when we get the...
June 14, 2021
Previous review

Ordering was fairly direct, we'll see when we get the final product.

Date of experience: June 14, 2021
California
1 review
0 helpful votes
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Good product
July 1, 2021

I ordered 2 cushions to see if it was worth ordering a whole patio set of slip covers, overall fit is good, fast shipping, good price 32$ for each cushion with zippers, just wish the quality of fabric was a little better, maybe softer, less stiff feeling, I'm still on the fence about ordering more

Date of experience: July 1, 2021
California
1 review
0 helpful votes
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Very Patient
July 1, 2021
Updated review

I appreciated their patience with all the back in forth with measurements.

Date of experience: July 1, 2021

It was a good experience
June 10, 2021
Previous review

It was a good experience.

Date of experience: June 9, 2021
California
1 review
0 helpful votes
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Came fast and was good quality.
July 1, 2021

Quality product. I was worried when I saw where it was coming from but that went away when it arrived

Date of experience: July 1, 2021
Arizona
1 review
0 helpful votes
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Great Product
July 1, 2021

High-quality custom covers fit my cushions perfectly! Arrived as promised, in good time for a custom product. Very happy with the fabric quality, craftsmanship of covers, and fit based on my measurements.

Date of experience: July 1, 2021
California
1 review
0 helpful votes
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I had a great experience! At first I was nervous because of a couple of bad reviews I saw where people said their order did not fit their furniture, I was scared to pay $100 for a custom cover that may come out wrong and not fit. I researched multiple websites but this company was the only one who could fully customize what I needed. Plus they looked like they had good reviews and good product. I placed a custom order for a cover for my L shaped outdoor patio furniture set I got from target. I provided all of the measurements I could on the site, next the company contacted me for some missing measurements or measurements they thought may be inaccurate. I then fixed and added in the new measurements and approved the size. Not too long after my order was shipped, I received it, threw it on the sofa and it fits like a charm! The color is great, the quality is great, it doesn't look cheap. Five out of five stars from me!

Date of experience: July 1, 2021
Nevada
1 review
0 helpful votes
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Good quality, fits perfect
July 1, 2021

I ordered a cover for my outdoor ping pong table. It fits like a glove and seems like it is nice and thick. Good quality, not flimsy at all. The corner elastic is tight and should stay put in a decent wind.

Date of experience: July 1, 2021
Illinois
1 review
0 helpful votes
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Good experience! Colors worked well for our needs.

Date of experience: July 1, 2021