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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Easy transaction. Perfect fit. Recieved cover earlier than expected. Online help is always available.
Its OK. I didn`t get free shipping on my first order. Let it go.
You sent me the wrong colors. I ordered navy blue, & I got beige. These were made internationally, & it's too difficult to send them back. I'd like you to make this right, I can't use this color. Th u, Cynthia Forsyth
I measured using the instructions and guide on the site. The instructions did not take into account that the back of my sectional curves out slightly. Consequently, the cover does not completely cover the sections. The cover does seem to be well made.
Hello Eric. Thank you for the rating and feedback. We are sorry to learn that your custom sofa cover does not fit exactly as desired.
We offer custom handmade covers in almost any shape and size. We have tried to list the most common cover styles and are constantly adding more, however, not every make and model can be listed. Hence, the product page encourages uploading images of the article / equipment you need the cover for. This gives us a much better idea of the basic shape and also increases the possibility of us noticing any discrepancies in the measurements.
On future orders we request you to ensure that you upload reference images of the equipment, taken from multiple angles.
We appreciate your time and business. If you have additional comments or questions, please feel welcome to write to us at [email protected].
Out door sink with a tall faucet. The cabinet had a refrigerator that needed venting. I received the cover and it fit perfect! Not to tight, not to loose. The cover fit over the faucet perfectly. The mesh to vent the refrigerator was in the right place. I did not know the cover would come with handles that also double as handles at each end of the cabinet!
When I called with questions the background noise was horrific and th gentleman was rude and difficult to
Understand. Online chatting I got a call back from Betsy…that really helped
But I never received the email, she was supposed to send she told me I would probably hear from someone a few times about measurements etc, never heard from anyone!
Lois, please accept our sincere apologies for the difficulties faced while communicating with our support staff. Please be advised that unless needed our team usually processes an order based on the information submitted with the order form. An email, proof, or any measurement related information is only shared in cases where some clarification is needed to avoid any untoward errors in the digital cut files that are submitted for fabrication. Per the tracking information, your order was delivered on June 28,2021, and we hope you are satisfied with the end product. Feel free to share any product-specific feedback with our team at [email protected]
When I called with questions the background noise was horrific and th gentleman was rude and difficult to
Understand. Online chatting I got a call back from Betsy…that really helped
I was pleasantly surprised with the quality of my new custom cushion covers for my outdoor patio set. I've not been able to find new cushions due to the sizes. I kept the cushions and have been wondering if I'd ever find some decent cushion covers. These are awesome and they all fit! My only complaint is that I wished they came in more colors. I highly recommend this company and their products!
I was very pleased with the cushion covers that I ordered. The fabric was a nice weight, the sizes of the cushions were correctly followed as requested, and the workmanship was very professional. They were shipped ahead of scheduled and they fit perfectly. Oh, and the price was so reasonable. I love the cording and the zippers were nicely made. Thanks Covers & All for a great job!
Great product, the only problem I had was with the dimensions. I measured my openings and subtracted 10 inches from each side to allow room for the turn buckles but what I received was a cover that was almost too big for the opening I had to eliminate the turn buckles and attached directly to the post.
Hello Robert. Thank you for the rating and feedback. We are glad you like our Custom Sun Shade Sail.
Please accept our sincere apologies if there has been an error in the size. We passionately handcraft hundreds of custom covers each day by diligently following the measurements and instructions you provide. Admittedly, sometimes we make a mistake. However, we are firmly committed to making it right when given the opportunity and once the error is established.
Your order confirmation email lists the measurements you entered. Could you please compare these with the sail you have received? If you find a discrepancy, please take a picture of the product clearly showing the incorrect size with a tape measure and email us at [email protected]. Our Quality team will gladly look into this for you and assist you with an appropriate resolution.
We requested a custom size cover. The order process was easy, the cover came quickly and the quality seems great.
All together a good experience
I was happy with the service both online and over the telephone. Our order arrived promptly The tarp was made to spec and seems to be correct in size and dimension. However, we requested no grommets. There are four grommets, one in each corner. Hoping they are not too noticeable when we put it up. I am little disappointed that after all the conversations and emails, we didn't get exactly what we wanted.
Needed custom outdoor furniture covers that were water and weatherproof. Website was easy to navigate. Just measure the cushions and made to order. Service was prompt and efficient and covers came out great!
Help from my chat with support was not enough information.
Help from my chat with support was not enough information.
I was a little skeptical about "custom" ordering a cover for my fire pit. But it turned out perfect! I can't believe how easy it was and how quickly we received it. Definitely a job well done!
The site was friendly and easy to use. The custom-fit cover fits perfectly and seems much better made than any cover I have had in the past
There was an error in my order. If you have a problem with your order be prepare to jump through hoops with India. Order still not corrected. I sent the info originally requested re the problem with my order. A few days later I received an email asking for more info. As of yet, have not received a response re how or if my problem will be resolved. Based on experience thus far, would not order from this company again.
Hello Sandy. Please accept our sincere apologies for the elastic strips missing from two of the corners of your hexagonal table top cover.
We passionately handcraft hundreds of custom covers each day by diligently following the measurements and instructions provided. Admittedly, sometimes we make a mistake; we are firmly committed to making it right when given the opportunity and once the error is established.
With product complaints, investigation may be required across multiple teams which takes time, hence we are unable to resolve such issues instantly over a phone or chat conversation.
To validate the problem, pictures (or in some cases a video) clearly demonstrating the problem are necessary and also mentioned as a requirement in our Terms of Use. Considering the amount of work and material that go into making each cover, we feel it is fair that the issue be pointed out beyond doubt. Our intent is certainly not to make it difficult or inconvenient for you, and we apologize if that is the impression we projected.
Your complaint email was first received on 29 June with pictures of the cover. Since the complaint was about poor fitting, our Quality team responded on 30 June requesting a picture of the cover skirted on the table. Regrettably, we are unable to locate any further communication from your registered email address until 13 July, following which a replacement was immediately issued. We see that the replacement was delivered on 23 July and trust that it meets your expectations.
Thank you very much for your patience and understanding while we worked to resolve this for you. If you have additional comments or questions, please feel welcome to write back to us at [email protected].
Returned my phone call promptly and gave me advice re placing my custom order.
I had a great experience when ordering a custom cover for our 22' shuffle board. The website and ordering process was very easy, the customer service team was very thorough in confirming the dimensions and it arrived quicker than expected! It is a beautiful and quality cover. Would highly recommend!
I am going to measure other items we have and have you make covers for them. Furniture, pickup, and an ATV. I will measure them and get you measurements for an estimate on cost for each.
This cover was expensive and not a very good fit with our furniture. Disappointed
I have purchased three times from this company. The first time I added a couple of inches in each dimension despite what the instructions said. The product was a bit large but did a great job protecting my furniture. On my subsequent two orders, I followed the instructions and gave the exact dimensions of my furniture. The covers fit perfectly. Turn around time is excellent.
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Cynthia, we are sincerely sorry for the inconvenience and disappointment experienced with this order. Regardless of where our products are made, we stand by the quality of the products offered. Per our terms, if an error is identified on our part, we shall either issue a replacement or decide on a resolution that works best per that scenario.
The order information does reflect that the 2 sets of cushion covers ordered were in Navy Blue; hence we request you to submit a formal complaint with us at [email protected] so that a replacement or resolution can be put into effect without much ado.