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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Wrong color, wrong design, no cushion; just a cover. They are taking this one back or not. I don't care I'm not paying and my other order will be canceled also. These people are very poor at doing business.
Order process went smooth, but was expecting it to be a bit more of a tailored fit considering the extensive dimensions requested.
Hello Robert. Thank you for taking the time to review your Coversandall order for a custom grill cover.
We passionately handcraft each cover by diligently following the measurements and any reference pictures provided. Detailed dimensions are requested because without physical access to the equipment, we need to be meticulous to ensure the cover fits.
The general shape of the cover is shown in the example pictures - we aim to provide a snug fit but a perfectly form fitting or contoured cover is not promised and would be difficult to fabricate especially if reference pictures of the equipment are not provided.
Going forward if you are looking for a closer fit, could you please mention this requirement in the notes section and also ensure you attach a few reference pictures of the equipment from various angles? Our skilled workforce is highly dedicated and always enthusiastic about trying to meet any special requests you have.
We appreciate your time and business. If you have additional comments or questions, please feel welcome to write to us a [email protected].
I have ottoman pillows that fit into the ottoman itself. I couldn't find any replacement online. Orders these and they fit perfectly. Great quality!
The site was easy to navigate. Instructions for filling in information were clear, and graphics helped to ensure that the measurements corresponded to the item. I received my covers for my trapezoid bolster cushions ahead of schedule. The texts and emails gave timely alerts at each stage of the process. The covers are lightweight, well made, neatly stitched, and a perfect fit.
The site was easy to navigate. Instructions for filling in information were clear, and graphics helped to ensure that the measurements corresponded to the item. I look forward to receiving the product and writing a review.
The person who took the order was very nice and helpful. After taking dimensions, she had me send a photo to show the object (grill) which had a lid with. A slope. I sent the photo immediately but subsequently received a reply the product was already in fabrication……. Ultimately, I received the cover today and it does not have a sloped shape so it is not custom fit to the grill shape (I could have purchased a cover in this shape at any hardware store). This is he third cover I have purchased from covers and all. One for an outdoor fireplace and one for the grill. The other two were perfect but this one missed the mark,
Hello Clark. Thank you for being a regular Coversandall customer. Please accept our sincere apologies for failing to match your earlier experiences with our service.
Though we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us and we have shared your comments with the team.
If you wish to claim a replacement we will be happy to offer it. Alternatively, if you are fine with using the cover as is, we can offer a partial refund or instore credit. Could you please write to us at [email protected] to let us know your preference? For our records please also attach pictures showing:
1. The cover skirted on the grill showing the incorrect fitting
2. Taffeta label sewn on an inside edge of the cover
I've only recently purchased and installed this however it arrived quickly. It fits great and is well constructed.
I would highly recommend this company to anyone who has a cover need. Professional and customer oriented, they make sure they have the right measurements before they make your cover and shipped mine 10 days early! 100 % best!
I'm very happy with the purchase of the table cover.
It's just the right size and the quality is great.
We love our new custom grill cover. It fits perfectly and we received it just in time for July 4th:-) Would definitely recommend.
Found this site and it looked like it would do the job. It had mixed reviews so to be safe we ordered only 1 of all the custom outdoor cushion covers we needed. It is incredible so we will be ordering more.
Following ordering directions on line a bit confusing for old folks but we did it
Following ordering directions on line a bit confusing for old folks
Great website, easy to use. Made custom ordering a pleasure.
Great website, easy to use. Made custom ordering a pleasure.
I expected a high quality, custom grill cover. What I got was a blue tarp. I've requested a refund which their site claims they will refund your purchase if requested within 7 days of receipt. To date I have not received a response or refund. I thought I was purchasing from an American company. My product came from India.
Brian, we are truly sorry to note your disappointment with the order. Per the information available, the cover was manufactured using the material opted for in this order. Owing to our business requirements we currently have our orders made and shipped from our overseas facility. But regardless of the origin, we stand by the quality of the products offered. As far as a refund is concerned, we believe you've misread the terms in their entirety.
Please be advised that as stated in the FAQ section we mostly offer replacements "if an error" is established on our part. In some of these cases, however, refunds are also permitted. A refund will be issued within 7 days of a formal request being submitted if the online ticket is approved. The refund and will be processed and credited back to the original form of payment.
Sadly, our complaints team was unable to resolve your case as the requested evidence was not shared which could prove that it did not match the ordered measurements. Please note that for orders which are manufactured per the measurements provided and in the fabric of your choice refunds are not permitted
I was all about supporting local businesses until I found out how much they charge to make new patio cushion covers. After hearing several quotes I even considered buying new patio set :(
Yes these are made in India but the quality is amazing and at a fraction of the price! The material is outdoor worthy, zippers close smoothly and every stitch is perfect and precise. Delivered faster than expected.
Our tabletop fire grill cover was precise. Well made. Delivered way within delivery date. And you truly can't beat the price! I would definitely buy again and recommend them to my friends
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello David. We are sorry to note your disappointment.
We have worked hard to make the order process transparent and easy to follow. In attempting to determine the reason for your dissatisfaction, we find that for your first order (COV1015831108) the option for a cushion insert was offered but not selected. Your order confirmation email mentions this: "No Inserts". Your second order (COV1015833800) is for a V Shape Cushion Cover. This product page does state: "We only offer the cover. The insert/cushion pad is not included".
We passionately handcraft hundreds of covers each day by diligently following the measurements and instructions provided. Admittedly, sometimes we make a mistake; we are firmly committed to making it right when given the opportunity and once the error is established. Regrettably, we are unable to locate any communication from your registered contact details with regard to any of the issues mentioned in your post.
The material selected for your covers is Cushion Rite Beige; we have added a thumbnail on the product page showing the shade. If this is not the color you received, or if you feel there is an error in either cover's design, could you please write to us at [email protected] with a detailed description of your concern? Attaching a few pictures or a brief video clearly showing the problem will help us provide you a prompt and accurate resolution.