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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I was in the market for sunshade for my tortoise habitat. I was able to put in the dimensions of what I needed and a few days later it arrived at my door. The workmanship seems of good quality and so do the materials. Very satisfied. The price cannot be beat.
I ordered a custom made cover for an outdoor sectional and it was a perfect fit. We are extremely happy with the purchase.
This is my first experience with Covers & All. I needed a custom skylight cover and found them online. I sent the measurements and a couple of photos and received a very high quality cover that fit my skylight perfectly. It also arrived sooner than expected. I am very happy with the experience and will use them again when the need arises.
Impressed with the back and forth to ensure that the measurements were correct for construction on my 7 foot long JennAir grill. Got the upgraded fabric, so hopefully it will last for more than a few years in the scorching Arizona sun.
I ordered new covers for my patio chair cushions. Covers & All worked with me via email, communicating with me several times to ensure the measurements of my cushion covers were accurate. I liked the option of sending pictures and them providing a diagram to confirm the measurements. The product arrived on the date expected. The material and the zipper seem very sturdy and the product seems of good quality. I have yet to test it out in the rain but it looks like it will do as advertised.
Not be able to talk to a real person made the process very cumbersome. A conversation could have eliminated some of e-mail the back and forth and it could have preventted my overall rating of the end product.
We will have to modify what was sent to make it work.
Hello William. Thank you for taking the time to share your feedback with us.
Please accept our apologies if the process to finalize your cover was cumbersome. Without physical access to the equipment, we need to be meticulous to ensure the cover fits well. Also, since we include a drawing of the cover we have to communicate by email. Our records indicate that we did call you twice (1 June and 5 June) but reached your voicemail.
Since each cover is custom made to the size requested, all our orders are prepaid. We are happy to cancel and refund in full any order as long as production has not commenced on it. However, we are unable to locate any cancelation request from your side.
We are also sorry to learn that your Outdoor Island Kitchen Cover does not fit as desired. We see that several revised drawings were sent based on the missing measurements that we received after the order was placed. On the final drawing we received your response "I had someone else double check the measurements so I think we are good." following which we proceeded to fabricate the cover as shown.
We passionately handcraft hundreds of custom covers each day by diligently following the measurements and instructions provided. Admittedly, sometimes we make a mistake; we are firmly committed to making it right when given the opportunity and once the error is established.
You can view the final agreed dimensions by signing in to your Coversandall account. Kindly compare the agreed size with the cover you have received. If you find a discrepancy, please take a picture of the product showing the incorrect measurement using a tape measure and email us at [email protected]. Note that as mentioned on the product page, "We add 1" to 2" leeway on the given width/depth, for an easy pull-in, pull-out."
Hello Tim. Thank you for the rating and feedback on your recent Coversandall purchase.
All our products are handmade. We offer a range of turnaround options - Free Shipping, Standard Ground, Express, and Priority. The quicker delivery options include rush production charges that guarantee your order will be fast tracked and processed ahead of other orders with regular turnaround. The delivery date is displayed next to each option during checkout so that you can make an informed choice.
The delivery date for each shipping method is a complex calculation based on several factors, primarily your cart items, our current production queues, and the transit time returned by our shipping partners' servers.
Regardless of the shipping method you choose, we aim to dispatch every order as quickly as possible. Often, orders are delivered ahead of schedule, though we cannot guarantee this. Dividing orders according to the desired turnaround not only enables us to prioritize the right orders, but also helps you save when you are not in a hurry.
Your order was placed on 16 June with Standard Ground shipping for delivery by 12 July. We are happy to see that we were able to deliver your order by 6 July - a week earlier than the committed date.
We appreciate your time and business. If you have additional comments or questions, please feel welcome to write to us at [email protected].
The entire experience was excellent. The quality of the product was terrific. The color was wonderful. Very well-made. Only issue was that we did not know to indicate where the zippers went which is our error. Two of the cushions unfortunately the zippers are highly visible because they're on the side not the back. That is not the company‘s fault that is our fault. We would definitely definitely definitely order from them again if we needed cushions. Terrific product.
Best and most detailed assistance I have ever seen with an order of any kind. They have a plan, and pursue perfection beyond expectations. Any customer service department could take lessons from This company! Cover is perfect, irregular size accommodated.
I have some patio furniture that's been through wear and tear from our two big dogs. The cushions that came with them were not removable. And even with washing the entire cushion, it was near impossible to get all the dog hair out! So I ordered the covers from Covers and All and they are perfect! They fit great, durable and removable for washing!
Finished product excellent. Communications poor. Had to call to see if they got my order. They couldn't my order or my name. Been though they had sent an email confirming order. Finally found it. Then still sketchy communications.
Happy with the quality and the time of delivery after I placed my order
Took a while since it came from India. I didn't realize that when I ordered.
This was soooo easy, and the quality of the finished product was better then expected. Loved that all you needed were the "exact measurements" of the deck box and they auto added another inch in just the right places to make it easily slip on and off. I couldn't be happier with the time it took for them to make and ship two covers that fit so well, with attention to detailed handles. Hopefully they will last a long time. Will consider buying additional items again. Thanks!
The chat was excellent at getting me exactly what I needed for my restaurants outside dining area. Other restaurants on my block asked for the company name to create similar for them selves.
Quick and convenient, professional and timely. High quality product
Easy to place order arrived very quickly. Color was as advertised.
Requested a custom cover and expected it to take weeks. Instead, it arrived in less than a week. Beyond that, the quality was outstanding.
It was super easy and I can check out through my Amazon account which I really like and the covers, you can get whatever size you need for your furniture. It's perfect! I had to share some information which I hope will not be compromised with my Amazon account.
It was super easy and I can check out through my Amazon account which I really like and the covers, you can get whatever size you need for your furniture. It's perfect! I had to share some information which I hope will not be compromised with my Amazon account.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Chris. We are sorry to note your disappointment.
Per your order confirmation email, the delivery date on your order is 14 July. Regardless of the promised date, we aim to ship every order as quickly as possible.
Your order was shipped on 27 June and we had also shared the tracking information with you so that you can monitor the progress of the shipment. The FedEx tracking site indicates it was delivered on 6 July - a week earlier than the committed date.
We trust that you are happy with your custom table top cover. If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helpline. We appreciate your time and business. Thank you for choosing Coversandall.