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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I have now ordered two covers and each one was Perfect. The quality and fit were both excellent. Shipping time was very quick. I highly recommend covers and all
I ordered a custom made flooring for my pop up tent. Without this, the flies found their way under the tent! I have not used it yet, but I do know it will add to my outdoor enjoyment, and especially since we are still under some COVID restrictions!
I found the staff to be patient, professional and knowledgeable! Thank you for your timely delivery as well.
MG
I had called the company to inquire as to a refund of my express shipping charges as my cover arrived 5 days late. They blame it on the shipper, but I did not pay for shipping, so this is a matter between them and the shipper as per their contract. I should not be a middle man in contract negotiations!
If the company would like to request a refund from the shipper, that is their prerogative, however, as their customer, Coversandall should refund to ME the wasted express shipping and then look to Fed Ex for the refund from them.
Fit's perfectly and has not let any water in. Very pleased
Hello Susan. We are sorry to learn that you faced issues with the delivery of your order.
The review request is managed by an independent third party service and set up to be sent automatically a few days after your order is shipped. It is not a manual process; you can ignore it until your order is delivered.
Per the FedEx tracking site, delivery was attempted on 6 July but it was unsuccessful due to an incorrect address (possibly the post code mentioned in your shipping address - 82631) and was marked for return to our warehouse. However, we see that the product was eventually rerouted and delivered to you.
If you need further assistance, please feel welcome to write to us at [email protected].
Easy to use website to ensure a perfect fit plus several quality levels to choose from. They are very thorough and will make sure the dimensions are correct before making the cover.
Excellent customer service and the cover I purchased fit perfectly.
Placing order was simple. Website suggested that a customer can send an image or two of item being covered but there was no provision to do so in order process.
Order placement was easy and I subsequently sent pictures of the BBQ Prep Table Iwanted to cover. That insured a perfect fit.
Placing order was simple. Website suggested that a customer can send an image or two of item being covered but there was no provision to do so in order process.
The ordering process was very easy, the covers came quickly, they were a good price and they fit perfectly. Very satisfied. The process to order our chair cushions was very easy and efficient.
The process to order our chair cushions was very easy and efficient.
The seat covers arrived fast. The material seems very good and the covers do fit over my seats, however, the 2 draw strings only go part way around the hem, This prevents a snug fit around the base of the seat and any strong wind will blow the covers off. I can literally pull the draw strings as tight as they will go, and, with little effort, pull the covers off.
Hello Ron. We are sorry to learn that you are experiencing difficulty in tightening your Custom Boat Seat Covers.
The tie down selected for your covers is 'Drawstring'. Per our default design, the drawstring is not provided along the entire perimeter of the cover but at a few spots along it. However, this does not affect its functionality and you should be able to pull the drawstring taut to secure the cover.
If you need further assistance, please do not hesitate to write to us at [email protected]. Attaching a few pictures or a brief video of the cover clearly showing the problem will help us provide you a prompt and accurate resolution.
This company is based in India. Their strong accent made it impossible to get a very simple curtain designed time after time they got the simple design incorrect even with a detailed drawing. When I asked to speak to a well spoken English speaking person I was disconnected. In the end it arrived later than necessary. Stress was high.
It was however correct. Not recommend.
Hello Darrell. We are truly sorry to learn that our service did not meet your expectations.
Please accept our apologies for the difficulties you faced while communicating with our support team. Though we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us and we have shared your comments with the team.
Please note that in order to provide uninterrupted 24x7 support, we have customer service teams in Georgia as well as India. In the future, if you run into problems please do not hesitate to request a callback by our Georgia team.
We sorely regret disappointing you with this order and hope the quality of the product mitigates some of your dissatisfaction. If you have additional comments or questions, please feel welcome to write to us at [email protected].
Website is super easy to use. Ordered some custom cushion covers for a custom bench I built. Looking forward to finishing up the project with the covers.
Update: Received the covers and built the cushions. Top quality fabric with a very great look. The seams are strong and straight and the zipper closures are perfect. Great quality. Now that my first set is complete, it is time to order more to complete the project.
I highly recommend using Covers & All for your custom outdoor cover needs.
Website is super easy to use. Ordered some custom cushion covers for a custom bench I built. Looking forward to finishing up the project with the covers.
I really love my covers they are the best.
My only complain is that t had to be very careful when open the plastic bag to make sure I didn't cut or damage my covers
Exceeded my expectations with their turnaround time. Fits great and glad I specified elastic.
I was in the market for sunshade for my tortoise habitat. I was able to put in the dimensions of what I needed and a few days later it arrived at my door. The workmanship seems of good quality and so do the materials. Very satisfied. The price cannot be beat.
I ordered a custom made cover for an outdoor sectional and it was a perfect fit. We are extremely happy with the purchase.
This is my first experience with Covers & All. I needed a custom skylight cover and found them online. I sent the measurements and a couple of photos and received a very high quality cover that fit my skylight perfectly. It also arrived sooner than expected. I am very happy with the experience and will use them again when the need arises.
Impressed with the back and forth to ensure that the measurements were correct for construction on my 7 foot long JennAir grill. Got the upgraded fabric, so hopefully it will last for more than a few years in the scorching Arizona sun.
I ordered new covers for my patio chair cushions. Covers & All worked with me via email, communicating with me several times to ensure the measurements of my cushion covers were accurate. I liked the option of sending pictures and them providing a diagram to confirm the measurements. The product arrived on the date expected. The material and the zipper seem very sturdy and the product seems of good quality. I have yet to test it out in the rain but it looks like it will do as advertised.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Crysti. We are truly sorry to note your disappointment.
Your order was placed with Priority shipping for delivery by 2 July; per the FedEx tracking site it was delivered on 6 July at 09:43am.
The Priority fee you paid includes rush production charges that guarantee your order will be produced ahead of other orders with regular turnaround. Your order was produced and packed for dispatch in 3 working days.
Regrettably, despite using global shipping leaders DHL / FedEx / UPS, transit delay is outside our area of control - especially considering the pandemic which continues to impact all shipping networks. As mentioned in our Terms Of Use and FAQs, we are not liable for delays arising from couriers’ shipping service.
Nevertheless, for your satisfaction our support team did offer to refund you 50% of your shipping charges (our email dated 11 July). We have not received a response to this email. Kindly write back to acknowledge the resolution offered so that we may process the refund.