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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Utah
1 review
0 helpful votes
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Great product
July 7, 2021

Product is well made and excellent product.
My only problem is that I failed to notice the measurement on their form was double quote for inches rather than single quote for feet. My bad but would like to see measurement marked more clearly like in or ft. Anyway, I have a nice 20 in by 20 in sun sail.

Date of experience: July 7, 2021
Pennsylvania
1 review
0 helpful votes
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Patio furniture cushion covers
July 7, 2021

I was having a hard time finding replacement cushions for my patio. My old ones were worn from years of use and weather. I was very relieved to find Covers & All. I just measured my existing cushions, added a picture for clarity And place the order. The cushions came back in last time and that was said originally. I thought I was going to have to spend over $1000 on a whole new patio set. I was thrilled to find Covers & All. The product came in. Looks and fits beautifully. Couldn't be happier.

Date of experience: July 7, 2021
North Carolina
2 reviews
0 helpful votes
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Covers for old cushions
July 7, 2021

These covers came quicker than expected & were absolutely perfect! Thank you so much for making such quality covers.

Date of experience: July 7, 2021
Virginia
1 review
0 helpful votes
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They did everything right
July 7, 2021

The process to measure and receive the right fitting cover was easy. It arrived fast and the Prost is good quality.

Date of experience: July 7, 2021
Arkansas
1 review
0 helpful votes
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Better than I had expected!
July 7, 2021

The covers that I ordered for chairs on our covered deck were a perfect fit and match! I am very pleased! Very professionally sewn! I would definitely recommend them. But- make sure you measure your cushions accurately!

Date of experience: July 7, 2021
Virginia
1 review
0 helpful votes
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Service Experience
July 7, 2021
Updated review

Thank you! Your service was great! Covers & All offered the custom solution that I needed.

Date of experience: July 7, 2021

Thank you!
June 23, 2021
Previous review

Thank you! Your service was great!

Date of experience: June 23, 2021
Indiana
1 review
0 helpful votes
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I have now ordered 4 covers for our outdoor furniture and all of them are excellent quality and fit perfectly. Highly recommend if you need any weather proof custom covers made.

Date of experience: July 6, 2021
Ohio
1 review
0 helpful votes
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Great value
July 7, 2021

The covers are very well made good quality product.

Date of experience: July 6, 2021
Connecticut
1 review
0 helpful votes
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Firepit Cover
July 7, 2021

Extremely easy transaction. Cover is very durable and will order more for other needs.

Date of experience: July 6, 2021
New York
1 review
0 helpful votes
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Custom Cover
July 7, 2021

It was so easy to put in the measurements into the diagram. It showed you just what it would look like. When one of our measurements didn't seem correct we were sent an email to verify it. The one that needed changing was in red on the diagram. We also changed the placement of the zipper. We were sent the final drawing to okay before the cover was made. Recieved it today. Fits great and was delivered two days sooner than expected.

Date of experience: July 6, 2021
Delaware
1 review
0 helpful votes
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Sturdy
July 7, 2021
Updated review

Very detailed description of the products and very detailed descriptions and pictures of how to measure.

Date of experience: July 6, 2021

Very detailed description of the products and very...
June 14, 2021
Previous review

Very detailed description of the products and very detailed descriptions and pictures of how to measure.

Date of experience: June 14, 2021
Utah
1 review
0 helpful votes
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Great product
July 7, 2021

Good supper tuff material. Fit very well with the measurements I submitted. Good follow up on notification.

Date of experience: July 6, 2021
Arizona
1 review
0 helpful votes
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Great service
Fast and easy ordering made simple will order again

Date of experience: July 6, 2021

Great serviceFast and easy ordering made simple will...
June 23, 2021
Previous review

Great service
Fast and easy ordering made simple will order again

Date of experience: June 23, 2021
California
2 reviews
0 helpful votes
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Covers & All covers it all!
July 6, 2021
Updated review

I can't believe it's that easy. I think I actually just ordered custom cushion covers at an awesome price. I can't wait to see what comes in the mail!

Just got it in the mail and I can't be any happier! Great quality item at a fantastic price! I am looking into other items to buy from them... They even have window coverings! SO EXCITED!

Date of experience: July 6, 2021

I can't believe it's that easy
June 25, 2021
Previous review

I can't believe it's that easy. I think I actually just ordered custom cushion covers at an awesome price. I can't wait to see what comes in the mail!

Date of experience: June 24, 2021
Maryland
1 review
0 helpful votes
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Awesome
July 6, 2021

I built my fiancée 2 racks for he paddle boards and could only find generic tarps at Lowes to keep the sun off them. After finding you on line i ordered 1 custom tarp with a picture i sent. Turned out amazing and i will be ordering another asap!

Date of experience: July 6, 2021
Pennsylvania
1 review
0 helpful votes
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Quick Response/Helpful Customer Service
July 6, 2021
Updated review

Ensured proper measurements and type of furniture to cover

Date of experience: July 6, 2021

Very clear instructions for measuring
June 21, 2021
Previous review

Very clear instructions for measuring

Date of experience: June 21, 2021
Washington
2 reviews
0 helpful votes
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More is not better
July 6, 2021

Everything arrived and looks good, although, next time I would stay closer to exact measurements. One is odd shaped and REALLY loose, so that's disappointing. Oh, well, it's better than before!

Date of experience: July 6, 2021
Illinois
1 review
0 helpful votes
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Great product
July 6, 2021

Easy ordering, confirmation calls on correct sizing, prompt delivery and great weather resistant material.

Date of experience: July 6, 2021
Massachusetts
1 review
0 helpful votes
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Came much faster than stated date!
July 6, 2021
Updated review

I had good communication with them as I had to correct a measurement, and instead of delaying the order, it delivered more than week before the stated ETA! Perfect work and looks great.

Date of experience: July 6, 2021

All good
June 21, 2021
Previous review

All good. Clear choices

Date of experience: June 21, 2021
Washington
1 review
0 helpful votes
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Coverall Is Perfect
July 6, 2021
Updated review

Finding what I needed was fairly easy and ordering was efficient and prompt

Date of experience: July 6, 2021

Process was easy
June 19, 2021
Previous review

Process was easy

Date of experience: June 19, 2021