Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Prompt Delivery. Good Quality and Fit. Thanks for the service.
Hey Colin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent service all round. Would shop with Cover & All again.
Hey Sylvia! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent experience very helpful team would use again, nice looking quality item fits perfectly
Hey Stephanie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good experience- nothing more to add
This is how business should be run
Hey David! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Not entirely sure it is waterproof - cushions have some drops of water on them
Hey Sue! Thank you for sharing your experience with us regarding the waterproofing of your cushions. We strive to ensure our products meet the highest standards, and your feedback is crucial in helping us achieve that. While our covers are designed to be water-resistant, we understand that they may not be entirely waterproof under certain conditions. If you continue to experience issues, please don’t hesitate to reach out, and we’ll be happy to assist you further.
It was just what I ordered - works well as a temp windscreen for my farm buggy. Took a couple of weeks to come as they said it would.
Hey Chris! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers&All spent a lot of time verifying the dimensions, which is good as then you know it will fit.
Hey Scott! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The process of measuring and purchasing the customer made cover was simple and easy. The in-house design team were really efficient at confirming measurements and sending visualisations. Delivery was quick. Manufacturing quality is excellent - would definitely recommend.
Hey David! Thank you for your wonderful feedback! We’re delighted to hear that you found the ordering and measuring process easy, and that our design team’s assistance with visualizations was helpful. Our goal is to make every step as seamless as possible, from confirming details to delivering a high-quality product. We're thrilled to know that you’re satisfied with the craftsmanship and service, and truly appreciate your recommendation. Looking forward to serving you again!
Hey Martin! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Item arrived before due date, packaged well, thick quality clear tarpaulin
Hey Samantha! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Absolutely fantastic, 5* service, the product is amazing quality, the two M2M covers I ordered fit the table like a glove & great value for money. I cannot recommend enough.
Hey Brendan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Oliver! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Product took a few weeks to arrive but is made to measure so was expected. Product is good quality and was well packaged
Hey Amy! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good liaison throughout to get the perfect fit. Covers and All are a reliable company.
Hey Phil! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I've used the company before for bespoke made to measure outdoor furniture covers. Great website and easy to follow instructions - giving confidence in knowing you've measured correctly. They even check the measurements before going to manufacture. Fantastic customer service and the covers are the best I've had!
Hey Tina! Thank you so much for your trust and for sharing your positive experience with our custom furniture covers! We're delighted that our website, measurement verification, and customer service all contributed to your confidence in the ordering process. Hearing that our covers are the best you’ve had truly means a lot to us. It’s always a pleasure to serve returning customers like you, and we look forward to being part of many more projects in the future!
Got this for the cover for a wood shed, far better quality than the cheap blue tarpaulins
Hey Ian! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The choice of bespoke sizes, eyelet number/position, thickness of fabric and colour all for a reasonable price, made this a no-brainer.
Absolutely perfect for what I needed - delivery was fast.
I will use them again if I need another cover.
Hey Nathalie! Thank you so much for your kind words! We're delighted that our range of custom options and quality materials made your experience a breeze. It’s great to know the cover fit your needs perfectly, and that our quick delivery met your expectations. We look forward to helping you with any future cover needs. Please don’t hesitate to reach out if there’s anything more we can do for you.
Only positive comments, plan to order much more from them! Quality, good price, rapid delivery, top service.
Hey Stephen! We are delighted to hear that you are pleased with our product, pricing and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The website design worked well and there was a good choice of colours meaning that we could buy the bespoke cover we needed
Hey Robert! We are delighted to hear that you are pleased with our website and choices of colour offered. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date


Hey Denis! Thank you for taking the time to share your thoughts about your recent purchase. We’re glad to hear that you’re satisfied with the product itself, but we apologize for the damage incurred during delivery. We take such matters seriously and would love to resolve this for you. Please contact us directly at your convenience so we can address your concerns and ensure a satisfactory outcome. Your feedback helps us improve our services and we truly value your input.