On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Arrived in a week or so, was told it would be 3 or 4!?!?! Looks better than I expected. Not used yet
Cover arrived today, and its brilliant!
Would definitely recommend "Cover & All UK"!
Is coverall a legit company I have not received my order and if it isnt delivered soon or my money refunded I will be taking this further and speaking to my lawyer...
Hello Catherine. Your order was placed on 16 January with Free Shipping for delivery by 11 February. We dispatched it on 28 January and also notified you via email. Per the UPS tracking page it was delivered on 12 February.
We are unable to locate any communication from your registered contact details inquiring about your order.
Please note that we use globally recognized shipping carriers DHL / FedEx / UPS for deliveries. Regrettably, transit delay is outside our area of control, especially considering the impact of COVID-19 on all shipping networks. In order to alert you to the possibility of delivery delay, we also display a note on the Cart page, just below the shipping method.
We trust you are happy with the Outdoor Vinyl Curtain you purchased. If there is anything else we can assist you with, please feel welcome to reach us via our 24x7 phone or chat helplines. Thank you for choosing Coversandall.
Quick & efficient service. My order was delivered slightly earlier than expected which was a good surprise.
I've ordered a number of covers for various items and all the covers have been of good quality.
The experience with the company is excellent but i have yet to receive my order. I believe it it due to the shipping company and the problems with brexit in northern ireland. I contacted them 2 days ago to ask them to follow it up and when i try to look up tracking number it has been sitting in englang now for 7 days with no movement and no expected delivery date.
Hello Catherine. We are sorry for the inconvenience this must have caused.
We use globally recognized shipping carriers FedEx / UPS for deliveries. Regrettably, transit delay is outside our area of control, especially considering the impact of the pandemic on all shipping networks. In order to alert you to the possibility of delivery delay, we also display a note on the Cart page, just below the shipping method.
Per the UPS tracking page, your order was delivered on 15 February. We trust you are happy with your custom curtains. If there is anything else we can assist you with, please feel welcome to reach us via our 24x7 phone or chat helplines. Thank you for choosing Coversandall.
Good website, easy to enter measurements (although a metric option would have been nice) once ordered the company then sent me an exact drawing on how the cover(s) should look as they were custom sizes. Good delivery time, good quality material (18oz) overall pleased
Side panel for patio arrived in Scotland in less than 2 weeks and appears to be the right size and well made! Positive experience from start to finish.
Given the times in which we live very happy with the service I've got from Cover & All. Would recommend.
Excellent communications from the customer design team based in the UK from start to finish. Prices very competitive relating to the different products hence why I choose this company. The only issue I had was with the manfacturing team is based in India to which I understood to be UK based. However, the cover arrived 4 days over due as advised by UPS and the delivery info was quite poor regarding tracking "BUT" this is no fault of the company in the UK. The cover received was a very good fit and I'm very pleased with it's appearance and durability. I do plan to place another order at some stage for something else but will now be prepared for a longer delivery time.
Hello David. Thank you for taking the time to share your all-round feedback.
The location of our current production unit (India) is mentioned in our FAQ section.
We use globally recognized shipping carriers FedEx / UPS for deliveries. Regrettably, transit delay is outside our area of control, especially considering the impact of COVID-19 on all shipping networks. In order to alert you to the possibility of delivery delay, we also display a note on the Cart page, just below the shipping method. Your patience and understanding are greatly appreciated.
We are glad you like your custom cover and look forward to delighting you again with your next order! Thank you for choosing Coversandall.
Website was so easy to use and dimensions were perfect. Cover fits nice and snug and is of excellent quality.
The quality of the product looks pretty good, I would recommend the service, good follow up when I made a mistake so the sizes were revised. Product arrived that's the main thing these day!
Excellent service and good quality products would definitely use the company again.
Order came in less than half the predicted delivery time. Perfect for what I need it for and the protective carry bag was not expected at all and a wonderful addition to the purchase. Will come straight here again for future needs. Thank you!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello RA. Thank you for taking the time to share your feedback.
Your order was placed on 30 January with Free Shipping for delivery by 24 February. Per the UPS tracking page, it was delivered on 8 February. We also offer faster turnaround options - Standard Ground, Express, Priority - you can select the desired turnaround based on the delivery date and cost displayed next to each option.
Regardless of the turnaround you choose, we always aim to dispatch every order as quickly as possible.
We are glad the product exceeded your expectations and look forward to delighting you again with your next order! Thank you for choosing Coversandall.