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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
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14,842 reviews

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GB
1 review
0 helpful votes
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Pleased with the quality.
May 26, 2021

I ordered the cover for my rectangular glass fire pit section of my patio dining set. The size was a but unique and I was advised that the small metal supports needed to be covered to avoid discolouration. With that in mind I took the measurements and looked for a bespoke cover online. Although the cover took a few weeks to arrive, I'm pleased with the quality and look. Would recommend.

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Was expecting foam as well.
June 24, 2021

It's my own fault. I didn't check over the order acknowledgement and I took the "& All" part a bit too literally.

Date of experience: May 25, 2021
GB
2 reviews
0 helpful votes
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Quality product
May 25, 2021

Ordered seat cover. I didn't know company found it on Ebay. I got a very well made, quality, strong cover.
Fast delivery. Well satisfied and ordered more covers.

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Outdoor cushion covers
May 25, 2021

The cushion covers are premium quality with sturdy zips. They were a week later than the estimated date but given the C-19 issues in India this was remarkably little delay.

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Excellent
May 25, 2021

The quality of our covers for both our fire pit and 5 seater outdoor sofa were excellent and fitted perfectly

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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10 out of 10
May 25, 2021

Great service very pleased with our replacement garden furniture cushion covers

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Poor delivery times
June 24, 2021

When I finally received my product it was good quality, just wish I hadn't been promised delivery times that were very inaccurate. Some of the stitching is not straight but should not affect the cover.

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Great Quality
May 25, 2021

Simple to order custom covers, great quality and good price.

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Took forever and no updates given
June 24, 2021

Whilst I've finally received the covers and am happy with then it took over a month longer than initial date and I had to chase updates each time. No real reason for the delay was provided other than advising it's still in production and should take another week.

Good product but let down by the customer service

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Cushion covers
May 25, 2021

So easy to order, when they came they were a perfect fit

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Covers
May 25, 2021
Updated review

Ok site easy to use. Really help full in all aspects. Very pleased with product.

Date of experience: May 25, 2021

Ok site easy to use
April 25, 2021
Previous review

Ok site easy to use.

Date of experience: April 25, 2021
GB
1 review
0 helpful votes
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Great quality!
May 25, 2021

I placed my first order with them and it was delayed by quite a bit. Customer service were very helpful though and the item arrived. I have subsequently placed another large order and have received great communication reference its status. The cushion cover fitted perfectly and is very good quality. Overall covers and all is very good :)

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Ordering was easy and covers arrived on the delivery date given. Very pleased with the overall quality of the covers.

Date of experience: May 25, 2021
GB
1 review
0 helpful votes
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Surprisingly good quality product
May 25, 2021
Updated review

Apprehensive as USA product and made in India. However no need to worry as product arrived albeit a few days late and very pleased

Date of experience: May 25, 2021

So far so good pray that it continues
April 27, 2021
Previous review

So far so good pray that it continues

Date of experience: April 27, 2021
GB
1 review
0 helpful votes
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So pleased we found you. Your service was good and covers are great.

Date of experience: May 25, 2021

So pleased we found you
April 13, 2021
Previous review

So pleased we found you.

Date of experience: April 13, 2021
GB
1 review
0 helpful votes
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Very happy
May 25, 2021

Ordered custom made covers for my outdoor furniture set, added pictures and had a message for some extra sizes once I'd ordered and they knew what they were dealing with, which I thought was good. Expected delivery date that was specified came and went and I had to query it. But I put this down to coming from America and I wasn't in a rush for them, but they arrived about a week later. Product really good and a good fit

Date of experience: May 24, 2021
GB
1 review
0 helpful votes
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Drummond
May 25, 2021

All I done was give the sizes and a photo of
The item and colour and that was that. Only thing was I would of liked a mustard yellow colour cover but no option.

Date of experience: May 24, 2021
GB
1 review
0 helpful votes
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Patio furniture cushion covers
June 23, 2021
Updated review

Had to make sure on every cushion the colour was right as it kept resetting back to black otherwise.

Date of experience: May 24, 2021

Had to make sure on every cushion the colour was right...
April 22, 2021
Previous review

Had to make sure on every cushion the colour was right as it kept resetting back to black otherwise

Date of experience: April 22, 2021
GB
1 review
0 helpful votes
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Excellent in every way
May 24, 2021

We have ordered several pieces of furniture covering from this company and every piece has been excellent. First-class quality, excellent speed on delivery. Cannot fault them

Date of experience: May 24, 2021
GB
1 review
0 helpful votes
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The ordering portal allows accurate customisation of dimensions for the covers, which is great. And the price is affordable. The covers are well made and appear durable. My main criticism is that it was very difficult to tell from the portal precisely what colour the covers would be. I wasn't trying to match anything so it didn't matter too much, but I knew that there was quite a range of shades that would correspond to the low resolution image provided. The texture of the material is more towards the waterproof than the quick drying canvas material of my previous covers. So, it may be more practical, but it rustles a bit when you sit on it, and is more slippery than what I had previously.

Date of experience: May 24, 2021