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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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We had a custom bar built for our new outside space, which had electrics and two fridges built in under the workspace, then a step up type breakfast bar, so it was not a standard shape. We sent some photos / drawings - we asked for some mesh area to allow air flow for the fridges. The quoting process was easy with a couple of back and forth. The end result was a perfectly fitting cover, of really good quality and very quick turnaround and a great price. We were serious impressed and would recommend using this company
Quality product, made to measure and came in a week. Excellent, couldnt fault the extreme weather cover.
Cover is great, very happy.
The design took several attempts for the drawing to be updated with correct dimensions, photo's and additional drawings but final result was worth it. Delivery was delayed by a week but no real issues.
Guidance could be better on bespoke covers as the standard drawing was not appropriate as my L shaped sofa had a 90 degree angle in the corner and the drawing showed a radius corner on the inside and outside
Several questions were asked by the design team before the manufacturers process could be started delaying the shipping date by one week.
The final product was excellent
Several
Guidance could be better on bespoke covers
You don't always get what you pay however in this case I most certainly did. An excellent product well designed and manufactured. I had high expectations and they were met. I thoroughly recommend Covers & All.
Very pleased with my order. I wanted to change the cover of my sofa cushions and the Cover team was very helpful in doing the correct measurements. Very happy overall
Excellent service. Great fit, but mainly really pleased with high quality.
Having bought Outback & Webber BBQ brands own covers - at considerably higher prices in the past which were poor quality and didn't last - this time for my new BBQ I ordered a cover from Cover & All UK. My make and model was a standard option so made things easy. We live up a hillside in Scotland so I went fo the most durable fabric and with clips as well as a draw string. The cover arrived far quicker than expected. It had obviously been made and shipped from India which was never mentioned on the website. I have no problem with this but it was billed as Cover & All UK. Some of the stitching is not perfect and the cover, which is a heavy vinyl, looked cracked along the fold lines but it seems to have settle down now its on the BBQ and has been out in the sun - and the rain. Huge zipped pocket on the front and metal eyes under handle cover on each side presumably to allow it to breath? Good features but not mentioned on website. Fabric looks to be very durable and is considerably better quality than any previous covers. For the price we paid I am very happy with he cover and the service.
Good quality cover and arrived (from India!) sooner than originally promised
Would highly recommend! I bought two outdoor custom made covers for a seat I made and they fit perfectly. Didn't take long at all for them to be delivered either. Love the cushions, professionally made with zips at the back, just need to find the filling.
Payment options kept freezing, which was frustrating but once payment had gone through all fine
I was really pleasantly surprised. I absolutely love my outdoor cushion covers. Very reasonably priced for made to measure covers. And really good customer service too
Ordered six seat cushions and two stool cushions made to measure. Arrived two days earlier than expected and we are delighted with the look and quality of the finished product. Thank you and well done.
Arrived before the estimated date, fits perfectly and has a good quality finish.
Cover did came on time. Material, quality and colors are lovely and good quality. But they did not matched measurements and covers are too vide and slightly long. Looks very messy.
My old garden sofa has been transformed with these lovely new covers - the perfect solution - much better and greener and cheaper to renew than replace!
A very good product, well made and delivered on time even after a change of dimensions!
I cannot speak highly enough of this company. The level of communication about our bespoke cover was exceptional.
We are so impressed with the quality and fit of the cover. We went for the best option and we are so glad we did. The cover is completely waterproof, just as described!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

