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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
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14,842 reviews

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Ireland
1 review
0 helpful votes
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Custom Bar Cover
June 29, 2021

We had a custom bar built for our new outside space, which had electrics and two fridges built in under the workspace, then a step up type breakfast bar, so it was not a standard shape. We sent some photos / drawings - we asked for some mesh area to allow air flow for the fridges. The quoting process was easy with a couple of back and forth. The end result was a perfectly fitting cover, of really good quality and very quick turnaround and a great price. We were serious impressed and would recommend using this company

Date of experience: June 29, 2021
GB
1 review
0 helpful votes
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Patio furniture cover
June 29, 2021

Quality product, made to measure and came in a week. Excellent, couldnt fault the extreme weather cover.

Date of experience: June 29, 2021
GB
1 review
0 helpful votes
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Cover is great, very happy.
The design took several attempts for the drawing to be updated with correct dimensions, photo's and additional drawings but final result was worth it. Delivery was delayed by a week but no real issues.

Date of experience: June 29, 2021
GB
1 review
0 helpful votes
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Guidance could be better on bespoke covers as the standard drawing was not appropriate as my L shaped sofa had a 90 degree angle in the corner and the drawing showed a radius corner on the inside and outside
Several questions were asked by the design team before the manufacturers process could be started delaying the shipping date by one week.
The final product was excellent

Several

Date of experience: June 29, 2021

Guidance could be better on bespoke covers
June 16, 2021
Previous review

Guidance could be better on bespoke covers

Date of experience: June 5, 2021
GB
1 review
0 helpful votes
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Covered in glory
June 29, 2021
Updated review

You don't always get what you pay however in this case I most certainly did. An excellent product well designed and manufactured. I had high expectations and they were met. I thoroughly recommend Covers & All.

Date of experience: June 29, 2021

So far so good
June 14, 2021
Previous review

So far so good

Date of experience: June 14, 2021
GB
1 review
0 helpful votes
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Excellent service
June 29, 2021

Easy to use website
Reliable service
Excellent product

Date of experience: June 29, 2021
GB
1 review
0 helpful votes
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Great service
June 29, 2021

Very pleased with my order. I wanted to change the cover of my sofa cushions and the Cover team was very helpful in doing the correct measurements. Very happy overall

Date of experience: June 28, 2021
GB
1 review
0 helpful votes
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Outdoor sofa cover
June 28, 2021

Excellent service. Great fit, but mainly really pleased with high quality.

Date of experience: June 28, 2021
GB
1 review
0 helpful votes
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Better than the Brands Own Cover
June 28, 2021

Having bought Outback & Webber BBQ brands own covers - at considerably higher prices in the past which were poor quality and didn't last - this time for my new BBQ I ordered a cover from Cover & All UK. My make and model was a standard option so made things easy. We live up a hillside in Scotland so I went fo the most durable fabric and with clips as well as a draw string. The cover arrived far quicker than expected. It had obviously been made and shipped from India which was never mentioned on the website. I have no problem with this but it was billed as Cover & All UK. Some of the stitching is not perfect and the cover, which is a heavy vinyl, looked cracked along the fold lines but it seems to have settle down now its on the BBQ and has been out in the sun - and the rain. Huge zipped pocket on the front and metal eyes under handle cover on each side presumably to allow it to breath? Good features but not mentioned on website. Fabric looks to be very durable and is considerably better quality than any previous covers. For the price we paid I am very happy with he cover and the service.

Date of experience: June 28, 2021
GB
1 review
0 helpful votes
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Great service
June 28, 2021

Good quality cover and arrived (from India!) sooner than originally promised

Date of experience: June 28, 2021
GB
1 review
0 helpful votes
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Excellent
June 28, 2021

The service was fast and efficient. I absolutely love my new covers

Date of experience: June 28, 2021
GB
1 review
0 helpful votes
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Great service and product.
June 28, 2021

Would highly recommend! I bought two outdoor custom made covers for a seat I made and they fit perfectly. Didn't take long at all for them to be delivered either. Love the cushions, professionally made with zips at the back, just need to find the filling.

Date of experience: June 28, 2021
GB
1 review
0 helpful votes
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First class
June 28, 2021
Updated review

Payment options kept freezing, which was frustrating but once payment had gone through all fine

Date of experience: June 28, 2021

Payment options kept freezing
July 12, 2021
Previous review

Payment options kept freezing

Date of experience: June 12, 2021
GB
1 review
0 helpful votes
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Great covers
June 27, 2021

I was really pleasantly surprised. I absolutely love my outdoor cushion covers. Very reasonably priced for made to measure covers. And really good customer service too

Date of experience: June 27, 2021
India
1 review
0 helpful votes
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Rattan cushion covers
June 27, 2021

Ordered six seat cushions and two stool cushions made to measure. Arrived two days earlier than expected and we are delighted with the look and quality of the finished product. Thank you and well done.

Date of experience: June 27, 2021
GB
1 review
0 helpful votes
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Cushion covers
June 27, 2021

Arrived before the estimated date, fits perfectly and has a good quality finish.

Date of experience: June 27, 2021
GB
1 review
0 helpful votes
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Ernesta
July 27, 2021

Cover did came on time. Material, quality and colors are lovely and good quality. But they did not matched measurements and covers are too vide and slightly long. Looks very messy.

Date of experience: June 27, 2021
GB
1 review
0 helpful votes
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New lease of life
June 27, 2021

My old garden sofa has been transformed with these lovely new covers - the perfect solution - much better and greener and cheaper to renew than replace!

Date of experience: June 27, 2021
GB
1 review
0 helpful votes
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Table top delight
June 27, 2021

A very good product, well made and delivered on time even after a change of dimensions!

Date of experience: June 27, 2021
GB
1 review
0 helpful votes
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I cannot speak highly enough of this company. The level of communication about our bespoke cover was exceptional.
We are so impressed with the quality and fit of the cover. We went for the best option and we are so glad we did. The cover is completely waterproof, just as described!

Date of experience: June 26, 2021