Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
A very straightforward process thank you and I would not hesitate to recommend this company
A very straightforward process thank you.
Arrived earlier than expected and totally happy with the quality of the wrap-around for my garden bar, printing on the front really good quality and sturdy material and grommets. Great job Covers & All, would happily use again.
An excellent service from start to finish and brilliant quality. Will definitely use again
Website is easy to navigate and options together with prices are simple and clear. After ordering the email communications were great. First I received an estimated delivery date. A few days later this was brought forward by 3 weeks (order to delivery was 15 days). Fedex completed the transaction with a spot on delivery.
Quick and efficient with the delivery and took great care to ensure measurements were all correct
Thanks
Easy to navigate website, made to size exactly as ordered, good quality fabric. Overall great service.
My outdoor three seater sofa cover is strong and fits perfectly. It arrived ahead of schedule too
Cover is custom made to suit our spec. Detailed drawing upfront to approve works well with good communication
Excellent website. Clear and easy to follow. You responded very quickly to my order and asked for clarification, kept me informed of how the order was progressing, told me when it would be delivered, and it came a week early. The fit and the quality of the material really is excellent. Well done all.
Fab, really pleased with it and the quality of the stuff
Very pleased with communication when purchasing.
Would have preferred to be offered zipper options for door only got single side zipper on the outside
Great communication, service and brilliant quality product. Would recommend and use again.
Really pleased with my covers, excellent quality and fit, looks like I've had new garden furniture
Quality of sheet excellent, I would have preferred it that I could have sent them a drawing with dimensions and requirements though, so I got what I actually wanted.
Very good website experience. Clear and very easy to use.
Very good website experience. Clear and very easy to use.
These are fantastic covers, worth every penny, arrived very quickly, good quality, fit was perfect and I have every confidence in them doing the job over winter. Definitely recommend.
Ordered covers for our garden storage online, they were expensive but are excellent quality, very strong and well made – and they fit perfectly.
Excellent service and finished product. The chairs in particular were an unusual shape when stacked but after a number of emails to confirm sizes the fitting was perfect.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date


Hello Tony. Thank you for acknowledging the quality of our material!
We are sorry to learn that your custom heavy duty tarp did not turn out as expected. We have tried to make the order process as transparent as possible, with a detailed description and example images. The product page does allow you to attach reference images (just below the selection for webbing). Below the UPLOAD button, we also provide a free text box in which you can mention your requirements.
Kindly note that our support team is available 24x7 via our phone and chat helplines for any questions you may have before or after placing your order. We appreciate the opportunity to work with you. Thank you for choosing Coversandall.