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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy site to get around although would have preferred more colour options and measurements in mm.
Easy site to get around although would have preferred more colour options and measurements in mm.
Ordered a custom cover for some new patio furniture that had arrived. I was anxious that, because it was coming from India, it could get caught up in transit and take a long time to arrive, as many things have over the last year.
I couldn't have been more wrong. The cover arrived early, is beautifully made and fits absolutely perfectly. Really impressed
Was nervous after looking at a few bad reviews but can honestly say everything was spot on and i'm very happy with my covers (custom size).
- Measurements were double checked
- Communication was good
- Delivery was super fast
It was easy to order this product, and it was delivered by FedEx in a week.
Thought I was ordering from UK company but order was shipped from India. Still waiting for it to arrive. Starting to think order will not arrive.
Easy to use website with excellent communication and meticulous attention to detail and accuracy of measurements.
Having previously ordered cover of unmistakable quality. I cannot fault my now custom made order!
Having previously ordered cover of unmistakable quality. I am looking forward to my now custom made order!
Easy to use website, ability to get custom sized product and confidence that it was going to be right as they double checked measurements and features before finalising the order.
Good website and excellent customer service thank you.
Good website and easy to use thank you.
Easy ordering on line, measurements where exactly what I wanted very pleased would definitely order again
Bespoke waterproof garden cushion was perfect size and I was able to take it to Imms in Bromley to get the foam filling cut to size. Highly recommend!
I was pleased with how efficient the delivery of my tarp was. I was kept up to date via a delivery app on delivery date. Very good.
Absolutely brilliant from beginning to end. Attention to detail is fantastic
I found Cover & All excellent to deal with. They taylored the product to fit perfectly and the service was very swift.
Easy website to use and plenty of information about the products available. There is plenty of choice and the quality of the cover is exceptional good. Would certainly recommend the product and use again.
Easy website to use and plenty of information about the products available.
So efficient and well planned site! This is the second product we've ordered as they were so helpful the first time!
Easy to order, lots of options. Quick delivery. Let down slightly by small details like the eyelets not being evenly spaced so they look a little wonky when strung up.
Easy to order, instructions to measure furniture are clear and concise. Fast efficient shipping however I ordered a small table cover the day after i ordered a large corner sofa bespoke cover and as this small table cover didn't qualify for free postage I rang Cover and All and they said that the first order had already gone through so that I couldn't put them together and get free postage. Hence I had to pay postage! The total was well over £300 so it wasn't a small order!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members