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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Great service
September 6, 2021

Very happy with the price, quality and service for these covers

Date of experience: September 5, 2021
GB
1 review
0 helpful votes
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Great provider of custom tarps
September 5, 2021

Very pleased to find the kind of tarp I want, with eyelets and custom sized. This is the kind of thing the internet is great for.

Date of experience: September 5, 2021
GB
1 review
0 helpful votes
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Mixed views
September 5, 2021

The web site showed the table top cover being equally " gathered" all the way round so I ordered the cover with 4 toggles believing that the Cord was continuous all around the cover. However when it arrived there were large gaps and the cords were just in very short stretches. This left areas that were not gathered and the wind got underneath - it would only have been a matter of time before it blew away.
Covers and all generously replaced the cover with one that was elasticated all the way round and that now fits - very tightly indeed- so much so that it needs two people to put it on! A problem if you live alone!
Whilst the company was quick to respond to my problem and offer a replacement, I do feel their website is misleading and would caution purchasers to ask plenty of questions when placing an order.

Date of experience: September 5, 2021
GB
1 review
0 helpful votes
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Very good product and service
September 5, 2021

Helpful online assistant (Naomi), easy ordering process, quick delivery

Date of experience: September 5, 2021
GB
1 review
0 helpful votes
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Great value
September 5, 2021

Perfect for my needs and value for money and trouble free.

Date of experience: September 5, 2021
GB
1 review
0 helpful votes
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Excellent
September 5, 2021
Updated review

First time user, excellent from start to Finnish, the order was delivered on time

Date of experience: September 5, 2021

First time user, good so far
August 21, 2021
Previous review

First time user, good so far

Date of experience: August 21, 2021
GB
1 review
0 helpful votes
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Excellent
September 5, 2021

Rapid service, great product and arrived fast, price was competitive

Date of experience: September 4, 2021
GB
1 review
0 helpful votes
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Great fit
September 5, 2021

Really a great fit well made, nice light material folds down small for storage when not in use. Overall a perfect product just made for the job.

Date of experience: September 4, 2021
GB
1 review
0 helpful votes
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Great covers for garden chairs
September 4, 2021
Updated review

There chair covers were a lot more detailed than I imagined and thought went into making them. Simple and straight forward ordering, great communication, good quality material - had I realised tho - I'd have ordered an extra cover and got free shipping:-)
Still very pleased with them!

Date of experience: September 4, 2021

Simple and straight forward so far
August 9, 2021
Previous review

Simple and straight forward so far - had I realised tho - I'd have ordered an extra cover and got free shipping:-)

Date of experience: August 9, 2021
GB
1 review
0 helpful votes
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A bespoke service
September 4, 2021

A good service. Could only be improved by allowing dimensions to be submitted in metric measurements

Date of experience: September 4, 2021
GB
1 review
0 helpful votes
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Great customer service
September 4, 2021

Slight issue on checkout, went onto live chat (on a Sunday afternoon) and received support. Resolved quickly and easily. Very happy with every aspect dealing with this company.

Date of experience: September 4, 2021
GB
1 review
0 helpful votes
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First Class Cover
September 4, 2021

Excellent service provided by the seller. I expected a fairly standard rectangular cover to the sizes I gave, but was surprised when I was contacted with a better shaped cover based on the photo I had uploaded.
The cover arrived within a couple of weeks, it looks great and fits very well indeed. All in all exactly what what wanted and at a very reasonably price.
The three free shopping bags did not arrive with the cover, but they weren't really needed, so we aren't worried.

Date of experience: September 4, 2021
GB
1 review
0 helpful votes
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Good customer service
September 4, 2021

We were kept fully informed throughout and measurements were double & triple checked against the photos (I'd accidentally sent the wrong pic at first so I was impressed this was picked up on). Cover arrived exactly when expected and is a great fit.

Date of experience: September 4, 2021
GB
1 review
0 helpful votes
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Top professionals at what they do
September 4, 2021

It was easy to get precisely what I wanted. Good quality, well finished and fits perfectly.

Date of experience: September 4, 2021
GB
1 review
0 helpful votes
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Excellent company
September 4, 2021

After ordering, which was easy, they contacted us for further confirmation of size etc, making sure that our order was going to be exact to our requirements. They kept us informed all the way from ordering to receiving the product. Excellent company would highly recommend.

Date of experience: September 3, 2021
GB
1 review
0 helpful votes
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Fantastic
September 4, 2021

Cover was perfect... fitted really well... was made from great material

Date of experience: September 3, 2021
GB
1 review
0 helpful votes
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Cushion covers
September 3, 2021

Very happy with my cushion covers, they are just what I wanted and are waterproof

Date of experience: September 3, 2021
GB
1 review
0 helpful votes
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Round table & chair cover
September 3, 2021

The process of ordering our bespoke cover was very easy and simple. The order arrived on time and fitted perfectly. Great service!

Date of experience: September 3, 2021
GB
1 review
0 helpful votes
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The dog house
September 3, 2021

Quality product, website could be better, but everything else was good

Date of experience: September 3, 2021
GB
1 review
0 helpful votes
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Excellent
September 3, 2021

First time I have dealt with this company and would have no hesitation in recommending it. All correspondence has been very professional

Date of experience: September 3, 2021