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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Tuff Tarp
September 8, 2021

All good though UPS wouldn't let me change delivery until they'd tried to deliver initially. Seems a bit odd these days

Date of experience: September 7, 2021
GB
1 review
0 helpful votes
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Patio set cover
September 7, 2021

Very easy process! Excellent customer service and process of choosing product. Excellent quality of product.

Date of experience: September 7, 2021
GB
1 review
0 helpful votes
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Bespoke bench cover
September 7, 2021

I am extremely happy with the product which arrived exactly when I was told it would. It was well packaged. The fit is perfect.

We were particularly impressed when we were asked to recheck the measurements as they did not appear to be standard (which they are not) before the cover was produced. I will certainly recommend this company.

Date of experience: September 7, 2021
GB
1 review
0 helpful votes
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Good service
September 7, 2021

Speedy service and quality products. Pleased with ease of ordering.

Date of experience: September 7, 2021
GB
1 review
0 helpful votes
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Bench seat
September 7, 2021

Great communicationfrom the company to ensure a perfect outcome. Super happy with the result. Great fabric and very well made. Quick turn around. Thank you

Date of experience: September 7, 2021
GB
1 review
0 helpful votes
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Rectangular table cover
October 7, 2021
Updated review

My table is rectangular with curved edges. I took measurements of height, depth and width as instructed. The cover came with these measurements but was more suited to an OVAL table so would not fit. I feel the description on the website is misleading and I am now left with a cover I cannot use and cannot return as all covers are made to measure.

Date of experience: September 7, 2021

So far so good
August 24, 2021
Previous review

So far so good

Date of experience: August 24, 2021
GB
1 review
0 helpful votes
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Summer house sofa covers
September 7, 2021

We paid extra for fast delivery but feel we didn't receive this service, however covers fit great so never mind.

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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Garden Fun
September 6, 2021

At the moment my experience is all good especially with the delivery as the date they gave was beaten by a good week.

Date of experience: September 6, 2021
GB
3 reviews
0 helpful votes
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Awful service
October 6, 2021
Updated review

Have sent several messages, still have not received my order

Date of experience: September 6, 2021

Quick and easy to use
August 21, 2021
Previous review

Quick and easy to use

Date of experience: August 21, 2021
GB
1 review
0 helpful votes
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Excellent service
September 6, 2021

Very pleased indeed with my first rate bench/table cover. Fits perfectly,
Durable and the service was excellent. Also very speedy.

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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Replacement cushion covers
September 6, 2021

Difficult to add to my order - would have been good if there were cream available

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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Great service
September 6, 2021

Sent a diagram with measurements to check I was happy before manufacturing the item. Good communication throughout the process.

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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Great quality cover and perfect fit!
September 6, 2021

The process to order was straightforward and easy with lots of customisable options. Communication was great throughout to show me plans/sketches of the product and check if I wanted any amendments, then confirmed when the product was being made and when to expect delivery. When the cover arrived it was the perfect fit, really good quality and the customised logo looked great! Would throughly recommend.

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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Made to measure cover
September 6, 2021

Fantastic and efficient service from start to finish. I would certainly use you again.

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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Company Does what they say
September 6, 2021

Measuring was so so easy,
Due to the picture guidelines.
Problems resolved via email immediately.

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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Clear vinyl tarp with velcro fastening
September 6, 2021

Simple, easy to use web site. Delivered much quicker than quoted. Absolutely no hesitation in recommending and will definitely use again

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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Great product.
September 6, 2021

Very quick and efficient service. Great product. Not quite so great delivery by FedEx, they did not update me of delayed problems.

Date of experience: September 6, 2021
GB
1 review
0 helpful votes
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Highly Recommend
September 6, 2021
Updated review

Good product and service
Would like metric instead of inches for the order is the only thing

Date of experience: September 6, 2021

Seems ok so far at order stage, might have liked mm...
August 21, 2021
Previous review

Seems ok so far at order stage, might have liked mm instead of inches

Date of experience: August 21, 2021
GB
1 review
0 helpful votes
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Cover
September 6, 2021

Found supplier to be very good indeed. I would certainly use again.

Date of experience: September 6, 2021
GB
2 reviews
0 helpful votes
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Great
September 6, 2021

Always a good experience using this company. Order always earlier than advised. Great quality and sizes always spot on. Will always use this company. Great prices too.

Date of experience: September 5, 2021