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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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I received my order costing over £160 in July, by August there were marks all over from the rain despite being an outdoor cover described as high durability. I contacted the company who refused to give me a refund or replacement despite the product failing to meet the requirements of the consumers rights act. Do not use. Very expensive, poor quality.
Was impressed with attention to detail on measurement guide. Number of choices of colours and fabric were very good.
Clear guidelines given. No problems with delivery.
CLEAR GIDE TO TO HELP WITH SIZE ETC.
Easy company to deal with. Good communications with customer
So far so good very happy with my purchase it is a great fit and very good quality only negative point is the delivery time
Great service. This was very well made and as it was made to measure I could order specifically for the area I needed to cover
Excellent quality and value. Recommend seller. Full tracking details available.
I was very pleased to deal with this company. Very helpful in giving instructions to measure your items so they will be exactly what you need. Good choices in ready made and custom made are excellent.
Very good way of ordering covers for garden equipment
Very good way of ordering covers for garden equipment
All very easy to order. Came very quickly in fact earlier than promised so very happy
They arrived on time and well packed. The blinds fitted perfectly. Will use again.
The website was extremely user friendly whilst the instructions for both measuring and ordering the cover couldnt have been any easier. Prior to finalising the order, the company issued an email reconfirming the cover size to enable lastinute alterations and confirmation of the overall size.
The covet cost was significantly lower than its competitors.
We are very disappointed to still not have received this product so can it comment on it. We have not been kept informed by company and there was no indication on ordering that there would be a wait.
My initial order unfortunately was totally wrong. I then had trouble with emails and phone calls but after a lengthy period and sending diagrams I have finally received product. I can't fault it. It is strong and well made.
Chat was great to help me make decisions
Very easy to use web site once the right product area had been found. Music covers.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

