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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Fits perfectly, great quality canvas, I'll be ordering again if I ever need another cover
Website made online ordering easy, but wasn't clear where product was being shipped from. Parcel tracking number was useful and provided real time data on movement. No customs import charges incurred an arrival into UK, but this was probably due to (relatively low) order value. Seamless delivery and product as expected.
Fits a dream, good quality, quick comms apparently I need to a review with 50 characters though which is cheeky
Great customer service - very patient. Covers arrived very quickly. Quality is fantastic and they fit perfectly. The price is unbeatable!
Super table cover, great protection, need to write 50 characters apparently, rage against the system……. Computer says no
Very happy with the outdoor cushions. Fast service despite it being Christmas, good quality and decent value for money. Will certainly use them again.
Wasn't sure whether this company was real to start, but put in the measurements and this got all made up within a week.
Really high quality cover, fitted perfectly.
Only issue is working in inches - would be more accurate in cm
Only issue was ordering in feet & inches and the having to allow for the 1 to 2" edge 'allowance... my fixing locations are limited
This is the 2nd time we have ordered from this company and the fact I have given them 5 star says it all! The communication regarding measurements detail and updates were 1st class and the products top notch! We ordered outside blinds for our gazebo and now a cover for the furniture and we are extremely pleased with both.
I received the items faster than expected. Fire pit cover is of great quality. Have yet to open Christmas tree storage as it is not yet twelth night.
I accidentally ordered the wrong size. Not the company's fault. My fault. Turns out they are really robust and can stretch About 7cm over 6ft. Unfotunatly not up to 2 m which is what I should have ordered. I just didn't want a seam in my tarp as its for a window of sorts. But overall good and delivered on time.
Although this product is advertised as a baseball field cover, our company, www.limitlessdrones.co.uk, have purchased this to use as our take-off/landing mat to use with our UAV's (more commonly known as drone's).
We are very pleased with the high quality of this product and look forward to using this in service with our clients and customers!
Great service. Have used this company before and will definitely use again.
Thank you.
Second time ordering. I needed these covers urgently to replace a cover on a boat that was lost to high winds. I ordered and paid the extra for express delivery. The original delivery date given was Dec 23rd. Actual arrival date was Dec 29th. I appreciate it was the holiday period, but why allow me to pay the extra if it was not a guaranteed delivery?
I was also surprised to find the tracking information showed the product was being shipped from India to the UK. The website gives the impression it is a UK company. I would have ordered closer to home to ensure delivery had I known the product was coming from so far.
I was put to a lot of inconvenience because the temporary cover I had to fit didn't do the job properly so I had to go and check regularly over the holidays to ensure it was secure and keeping the weather out instead having been able fit the new cover permanently had it been delivered on time.
Had some issues with ordering initially. Unable to complete payment. Had to leave it for a while and try again
Was easy to order and follow up and strong packaging as well as very professionally made product
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

