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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Smart roofbox cover
January 10, 2022

Fits perfectly, great quality canvas, I'll be ordering again if I ever need another cover

Date of experience: January 10, 2022
Italy
1 review
0 helpful votes
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Custom Heavy Duty Tarpaulin
January 10, 2022

Website made online ordering easy, but wasn't clear where product was being shipped from. Parcel tracking number was useful and provided real time data on movement. No customs import charges incurred an arrival into UK, but this was probably due to (relatively low) order value. Seamless delivery and product as expected.

Date of experience: January 10, 2022
GB
1 review
0 helpful votes
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Good product
January 8, 2022

Fits a dream, good quality, quick comms apparently I need to a review with 50 characters though which is cheeky

Date of experience: January 8, 2022
GB
1 review
0 helpful votes
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Great customer service - very patient. Covers arrived very quickly. Quality is fantastic and they fit perfectly. The price is unbeatable!

Date of experience: January 8, 2022
GB
1 review
0 helpful votes
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Lovely cover, fits well
January 8, 2022

Super table cover, great protection, need to write 50 characters apparently, rage against the system……. Computer says no

Date of experience: January 8, 2022
GB
1 review
0 helpful votes
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Great Service/Quality/Value
January 8, 2022

Very happy with the outdoor cushions. Fast service despite it being Christmas, good quality and decent value for money. Will certainly use them again.

Date of experience: January 8, 2022
GB
1 review
0 helpful votes
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Dog Crate Custom Cover
January 8, 2022

Wasn't sure whether this company was real to start, but put in the measurements and this got all made up within a week.
Really high quality cover, fitted perfectly.

Date of experience: January 7, 2022
GB
1 review
0 helpful votes
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Custom trailer cover
January 7, 2022
Updated review

Only issue is working in inches - would be more accurate in cm

Date of experience: January 7, 2022

Only issue was ordering in feet & inches and the having...
November 19, 2021
Previous review

Only issue was ordering in feet & inches and the having to allow for the 1 to 2" edge 'allowance... my fixing locations are limited

Date of experience: November 19, 2021
GB
1 review
0 helpful votes
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Excellent
January 7, 2022

I was very pleased with the product and an excellent service

Date of experience: January 7, 2022
GB
1 review
0 helpful votes
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Gazebo corner seating civer
January 6, 2022

This is the 2nd time we have ordered from this company and the fact I have given them 5 star says it all! The communication regarding measurements detail and updates were 1st class and the products top notch! We ordered outside blinds for our gazebo and now a cover for the furniture and we are extremely pleased with both.

Date of experience: January 6, 2022
GB
1 review
0 helpful votes
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Fire pit cover
February 4, 2022

Experience so far I ordered a c over and you sent it.

Date of experience: January 5, 2022
GB
1 review
0 helpful votes
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Prompt Delivery
January 5, 2022

I received the items faster than expected. Fire pit cover is of great quality. Have yet to open Christmas tree storage as it is not yet twelth night.

Date of experience: January 5, 2022
GB
1 review
0 helpful votes
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Excellent
January 5, 2022

Quick delivery even around christmas time. Was problem once order was made but was changed for me nice and quickly

Date of experience: January 5, 2022
AG
1 review
0 helpful votes
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Outdoor Dining Set Covers
January 4, 2022

Easy to order, and delivery ahead of scheduled delivery

Date of experience: January 4, 2022
GB
1 review
0 helpful votes
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Great product. Wrong size..
January 4, 2022

I accidentally ordered the wrong size. Not the company's fault. My fault. Turns out they are really robust and can stretch About 7cm over 6ft. Unfotunatly not up to 2 m which is what I should have ordered. I just didn't want a seam in my tarp as its for a window of sorts. But overall good and delivered on time.

Date of experience: January 4, 2022
GB
0 reviews
0 helpful votes
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Fire pit cover
January 3, 2022

Excellent product, fits perfectly thoroughly recommended.

Date of experience: January 3, 2022
GB
1 review
0 helpful votes
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Take-off/Landing Mat
January 3, 2022

Although this product is advertised as a baseball field cover, our company, www.limitlessdrones.co.uk, have purchased this to use as our take-off/landing mat to use with our UAV's (more commonly known as drone's).
We are very pleased with the high quality of this product and look forward to using this in service with our clients and customers!

Date of experience: January 3, 2022
GB
1 review
0 helpful votes
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Great service. Have used this company before and will definitely use again.
Thank you.

Date of experience: January 3, 2022
David K.
GB
1 review
0 helpful votes
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Not entirely happy
February 2, 2022
Updated review

Second time ordering. I needed these covers urgently to replace a cover on a boat that was lost to high winds. I ordered and paid the extra for express delivery. The original delivery date given was Dec 23rd. Actual arrival date was Dec 29th. I appreciate it was the holiday period, but why allow me to pay the extra if it was not a guaranteed delivery?
I was also surprised to find the tracking information showed the product was being shipped from India to the UK. The website gives the impression it is a UK company. I would have ordered closer to home to ensure delivery had I known the product was coming from so far.
I was put to a lot of inconvenience because the temporary cover I had to fit didn't do the job properly so I had to go and check regularly over the holidays to ensure it was secure and keeping the weather out instead having been able fit the new cover permanently had it been delivered on time.

Cover & All UK attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022

Had some issues with ordering initially
December 14, 2021
Previous review

Had some issues with ordering initially. Unable to complete payment. Had to leave it for a while and try again

Date of experience: December 14, 2021
GB
1 review
0 helpful votes
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Very good quality
January 3, 2022

Was easy to order and follow up and strong packaging as well as very professionally made product

Date of experience: January 3, 2022