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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Needed a cover for my weber go anywhere which weber do not sell.
I went for the highest rated material as i'm fed up of bbq covers not surviving the winter and ripping. Although it hasn't been through a winter, i'm sure it will hold up fine as the material feels extremely strong. Stronger than any cover i've used before.
Great site and company,
I have used you guys in the past and everyone and everything was great, exactly what I ordered.
Thank you
Right from the beginning the team were very helpful and needed to know that the cover they were supplying was exactly what I needed, they kept me updated with the manufacture and delivery of the cover and were still one week ahead of schedule.
Thank you very much
Matthew
Very easy website to use for custom covers. I sent a sketch of one of the covers which was then drawn up and sent to me for approval. Everything arrived well packed and fits. Good service, thank you
Great product but the wrong shape, I ordered half rounded and got rectangles. I am waiting for a replacement before I can comment on the service.
I ordered a bespoke cover for a cube folding bed. It was easy to provide the measurements and a reasonable choice of colours. The cover came within two weeks and fits perfectly,
After careful measuring of my rattan garden furniture cushions( which looked worn) I placed an order.
Very pleased with the covers, very well made, and has transformed my garden furniture.
Fantastic quality with excellent customer service requesting confirmation on measurements on large order to ensure no mistakes are made easy to order and a perfect fit, Will most definitely be using again
I hadn't used Covers & All before and what I thought would be difficult was made easy by the people I spoke with, I was very impressed with the website and their ability to tailor the cover's I needed, overall a good experience.
Really please with the quality of our made to measure cushion covers. Needed to replace the original covers that came with our outdoor furniture and the new ones fitted perfectly having used the product dimensions. Simple order process and a great price with discount code offered.
Quick and easy ordering, very good quality material and made really well.
When I couldn't find a cover in stock online for my new outdoor storage box, I found Cover & All and ordered a made to measure cover. It arrived swiftly and is a perfect fit, also seems very robust and good quality. Very pleased, thank you!
Covers are excellent products. Rating would have been 5 stars but covers are a little too long by 1-2 inches so drag on the patio. My measurements were as shown on the webpage but maybe the shape of the chairs and sofa has affected this.
Easy to use webpage with clear instructions on measurements to make
Received the pergola roof cover and vinyl curtains to the dimensions I specified. Delivered almost 1 week quicker than they said it would be. Happy with the products.
The website was easy to use and the team made a cover that was a perfect fit. Couldn't ask for more!
Absolutely fantastic service. Was able to supply the pictures and measurements as per the suppliers website and they were able to ensure that the covers fit perfectly
Excellent. Very easy to order, easy to flow guides for measuring. Product looks like a good finish and quality.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Satty. We apologize for any inconvenience this has caused you. We acknowledge that there was a fabrication issue since our personnel misinterpreted the shape or failed to check the design ordered. As a result of these issues, the order has been reshipped, and we hope that everything goes smoothly, and that you will consider rating it after the problem has been rectified.