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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Patrick was very patient Thank you He made sure I was wanting the goods in inches size and not feet as I was ordering the wrong size
Great price, easy to find and order online. Exactly what I wanted.
Very prompt delivery of bespoke cushions. Good quality. Would re-order.
Excellent - Delivered on time, happy with quality and a perfect fit
Online shopping was easy for a custom tarpaulin. Good price and quick delivery
Very pleased with my new covers, we have bought from you before and we were very pleased with the quality of your products.
The cover fitted well and the fabric was fine for an outdoor cushion. However it was a day or so late.
Would highly recommend. Covers were better than I expected.
These were custom made covers and they are perfect. I love my order.
Great, custom order to cover my cream garden cushions I ordered grey and love them makes my garden furniture look like new.
Easy to follow instructions, even had a discount too.
Really impressed thank you.
Ordered covers in Feb. Due for delivery End Feb. They missed date. Rearranged for early March. Their courier lost the covers in their system. Their view is they are not responsible for their courier. Now April and no covers and no contact for over a week. Awful awful awful.
Easy to use web site for custom measurement although it took a while to find the right template
Easy to use web site for custom measurement.
Made order, confirmed order measurements and cover arrived in a few days. Very happy with it!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members