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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
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14,842 reviews

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GB
1 review
0 helpful votes
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Great covers at a great price
April 17, 2022

The covers i ordered are great, they are better than the original covers. The website was easy to use and the overall price was great. Delivered earlier than expected, they have given the garden furniture a new lease of life.

Date of experience: April 16, 2022
GB
1 review
0 helpful votes
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Barbecue cover
April 16, 2022
Updated review

Generally very clear except number and type of offers gets a bit confusing; too many around the same time.
Previous supply of outside table and chair cover has been excellent.

Date of experience: April 16, 2022

Quick...
August 31, 2021
Previous review

Quick... ish (technical glitch at your end) and effective

Date of experience: August 31, 2021
GB
1 review
0 helpful votes
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Custom made covers
April 16, 2022

Placed order with my measurements of the chairs, they emailed me to double check the measurements and ask for more details. Covers are excellent quality. Have placed another order.

Date of experience: April 16, 2022
GB
1 review
0 helpful votes
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Very happy!
April 16, 2022

Once the measurements were totally finalised ( I like the fact that they are so diligent) the order went though, and arrived very quickly.

Fit is perfect!

Thanks

Date of experience: April 16, 2022
GB
1 review
0 helpful votes
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Great!
April 16, 2022

Ordering was super easy, and cover and quality both excellent.

Date of experience: April 16, 2022
GB
1 review
0 helpful votes
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Great service
April 16, 2022

Great service very satisfied with my cover, thank you

Date of experience: April 16, 2022
Slovakia
1 review
0 helpful votes
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Straight forward website with quick delivery
Great prices

Date of experience: April 16, 2022
Washington
1 review
0 helpful votes
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Excellent, highly recommend
April 16, 2022

Wanted a cover for a fire pit I hadn't even unboxed. Sent link to product with my order, expecting a cylindrical cover to fit diameter and overall height.
The pit had a domed mesh cover.
I received an email from Cover & All confirming a couple of the measurements, I unboxed and confirmed.
A few days later I received a phone call to confirm a couple of measurement arising from my emailed information and for confirmation that the top was domed and the measurement included the ring (handle) on top. During the conversation I was led to believe that the product would be made with a domed top to fit the product perfectly.
Order arrived about a week later, dome topped, way beyond my expectations in this day and age, they really had gone to the trouble of making an excellent product which exceeded my expectations. Would that more companies paid as much attention to detail and customer satisfaction as they did.

Date of experience: April 16, 2022
GB
1 review
0 helpful votes
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Window seat cover
April 16, 2022

Very easy to order from their website. I had the product personalised and they emailed me to make sure that everything was correct and the specifications were also correct before they started to make it. When the product arrived quite quickly we were highly delighted with it and the quality was fantastic too. If we want something else we would definitely use them again and wouldn't look elsewhere. Highly recommended highly delighted.

Date of experience: April 16, 2022
GB
1 review
0 helpful votes
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Very happy with new cover
April 15, 2022

Very easy process to follow, thank you for the followup on the size, cover fits very well thank you

Date of experience: April 15, 2022
GB
1 review
0 helpful votes
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Great value and excellent service
April 15, 2022

Easy to use website and very transparent on options and costs.

Appeciated the validation back by email to confirm sizes based on a custom drawing

Date of experience: April 15, 2022
GB
1 review
0 helpful votes
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Good
April 15, 2022

Easy to order got exactly what I wanted took a reasonable amount of time for a custom cover

Date of experience: April 14, 2022
GB
1 review
0 helpful votes
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Great product, but correspondence was a bit dis-jointed and ambiguous until I understood that you were recommending a shorter depth and had also built in the edging overlap from my exact dimensions. Could do with a bit of improvement/clarity when corresponding with customers, to save time and frustration. A quick phone call would have saved a lot of time. Food for thought...?

Date of experience: April 14, 2022
GB
1 review
0 helpful votes
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Custom made outdoor cushion covers
April 14, 2022

Excellent. Easy to order. Great communication and impressive quality. Order arrived much quicker than expected too.

Date of experience: April 13, 2022
GB
1 review
0 helpful votes
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I was a bit hesitant as my cover took a long time to come, but I did receive regular support, receiving emails to make sure my order would arrive. Got to say it was definitely worth the wait. The cover is an excellent fit and the quality is exceptional. Thankyou, my chair is now fully protective. Will definitely be ordering from you again. PS; My friend said it's nice enough to sleep under. Lol.

Date of experience: April 13, 2022
GB
1 review
0 helpful votes
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Swatch
April 13, 2022

Easy to use website and very informative, delivery was very quick.

Date of experience: April 13, 2022
GB
1 review
0 helpful votes
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Great product, strong material
April 13, 2022

Very easy to order my size. You can literally order any size. It's very strong material so will last for a long time.

Date of experience: April 13, 2022
GB
1 review
0 helpful votes
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Good and fast service
April 13, 2022

My first order was blown away which I am not happy with. Now, I went for heavy duty I hope this will last bit longer.

Date of experience: April 13, 2022
GB
1 review
0 helpful votes
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Fabulous covers
April 13, 2022

Made exactly to order - fit perfectly. Very pleased indeed with the result - would use again

Date of experience: April 13, 2022
GB
1 review
0 helpful votes
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Unable to find in uk
April 13, 2022

Hi
These things were hard to find in the UK. Plus very expensive job well done

Date of experience: April 13, 2022