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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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The covers i ordered are great, they are better than the original covers. The website was easy to use and the overall price was great. Delivered earlier than expected, they have given the garden furniture a new lease of life.
Generally very clear except number and type of offers gets a bit confusing; too many around the same time.
Previous supply of outside table and chair cover has been excellent.
Placed order with my measurements of the chairs, they emailed me to double check the measurements and ask for more details. Covers are excellent quality. Have placed another order.
Once the measurements were totally finalised ( I like the fact that they are so diligent) the order went though, and arrived very quickly.
Fit is perfect!
Thanks
Straight forward website with quick delivery
Great prices
Wanted a cover for a fire pit I hadn't even unboxed. Sent link to product with my order, expecting a cylindrical cover to fit diameter and overall height.
The pit had a domed mesh cover.
I received an email from Cover & All confirming a couple of the measurements, I unboxed and confirmed.
A few days later I received a phone call to confirm a couple of measurement arising from my emailed information and for confirmation that the top was domed and the measurement included the ring (handle) on top. During the conversation I was led to believe that the product would be made with a domed top to fit the product perfectly.
Order arrived about a week later, dome topped, way beyond my expectations in this day and age, they really had gone to the trouble of making an excellent product which exceeded my expectations. Would that more companies paid as much attention to detail and customer satisfaction as they did.
Very easy to order from their website. I had the product personalised and they emailed me to make sure that everything was correct and the specifications were also correct before they started to make it. When the product arrived quite quickly we were highly delighted with it and the quality was fantastic too. If we want something else we would definitely use them again and wouldn't look elsewhere. Highly recommended highly delighted.
Very easy process to follow, thank you for the followup on the size, cover fits very well thank you
Easy to use website and very transparent on options and costs.
Appeciated the validation back by email to confirm sizes based on a custom drawing
Great product, but correspondence was a bit dis-jointed and ambiguous until I understood that you were recommending a shorter depth and had also built in the edging overlap from my exact dimensions. Could do with a bit of improvement/clarity when corresponding with customers, to save time and frustration. A quick phone call would have saved a lot of time. Food for thought...?
Excellent. Easy to order. Great communication and impressive quality. Order arrived much quicker than expected too.
I was a bit hesitant as my cover took a long time to come, but I did receive regular support, receiving emails to make sure my order would arrive. Got to say it was definitely worth the wait. The cover is an excellent fit and the quality is exceptional. Thankyou, my chair is now fully protective. Will definitely be ordering from you again. PS; My friend said it's nice enough to sleep under. Lol.
Easy to use website and very informative, delivery was very quick.
Very easy to order my size. You can literally order any size. It's very strong material so will last for a long time.
My first order was blown away which I am not happy with. Now, I went for heavy duty I hope this will last bit longer.
Made exactly to order - fit perfectly. Very pleased indeed with the result - would use again
Hi
These things were hard to find in the UK. Plus very expensive job well done
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

