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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great product, arrived as ordered within the stated delivery window. 1st class.
This is my second time of ordering with Cover & All and both times they have made considerable effort to make sure they got it right. I was emailed for information and photos to make sure they got the measurements exactly right and when the covers have been delivered they fit perfectly. The delivery time is really quick as well.
The samples that I requested look great quality and they arrived pretty quickly
From initial enquiry to final delivery the process was easy - as long as you can use a tape measure.
Easy to use web site ordering for bespoke covers.
Fair pricing, just a little disappointing that you are unaware of country of manufacturing until the order has shipped. But non the less, it was made and shipped very quickly and arrived well within the stated time.
These are great quality compared to the originals provided by B&Q. Fit perfectly.
The cover arrived quickly and is good quality. It's 7ft in diameter but I'm disappointed there are only four eyelets, not enough o tie it down properly.
Very pleased with fast delivery, quality and fit of the covers. Would would definitely
Buy from Cover & All again.
Excellent quality product which exceeded my expectations. Simple Transaction, good price and prompt delivery
Had a really good experience. Website was very easy to navigate, even spoke to the customer service with no problems. Items arrived before expected day to and items was absolutely perfect.
Very easy to use the site and excellent quality of product that arrived.
Speedy delivery happy with order arrived earlier than expected
Cushion covers arrived ahead of EDD. Covers are the right size, excellent quality and look great
Paid for express delivery but never came anywhere near specified date. Be better just using the free delivery
Takes a week or two to arrive. But worth it. Went for heavy duty the most expensive. But worth it I can see it lasting 10-20 years
I've used Cover &All quite a bit now for external furniture over winter. They have it covered! From ordering through to delivery the service is perfect
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ross, We are sorry to note your disappointment in regards to the delivery. Upon checking the order record, the order was rush manufactured and shipped for on-time delivery and it has been delivered 2 days before the actual delivery same as per the selected shipping method at the time of placing an order. If you have any other concerns, please feel free to contact our 24x7 customer support team via call or chat.