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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great quality, fast service! Has transformed my garden furniture. Highly recommend.
Excellent products and services. Good comma and speedy delivery
Everyone I spoke to was extremely helpful. Once I had placed my order I was contacted further to ensure my order had been understood correctly. I am very happy with my order and it was delivered on time.
Extremely impressed with ordering system, kept updated of delivery date and when they arrived the quality was first class.
Very easy to order came quicker than expected.
Great service thank you
A quick and easy ordering process. The cover is well made and fits perfectly. All in all an excellent product.
They fit perfectly and look sturdy enough. The colour is as described.
Loved that I could order the size of the cover that I needed.
It was easy to order and had several options to make the cover exactly what I needed.
Delivery was quick
Excellent easy to use site with clear instructions on measuring. Fitted perfectly
Ordered my cover from this company good price easy to use website, was impressed with my cover fits really well good quality material as well much better than the one that came with the storage box
Really easy process to make the order. Was built exactly to spec and perfectly fits my BBQ. Quality of materials is excellent. I have only had it a couple of weeks but confidently expect the cover to last longer than the BBQ. Thank you Cover & All!
Thr cover looks and feels to be excellent quality and it was delivered as expected.
The covers are very nicely made and easy to order, they were also delivered in a timely manner
Took a long time to receive the order and very little help trying to resolve this for us.
I am so over the moon with both customer service and quality of my covers. Not to mention great value for money.
I was worried I might have to get a new garden sofa as my original cushions where sun bleached and where un able to remove and wash. I was over the moon when I found this site as not only have the made beautiful covers but saved me a fortune by doing so.
A good experience dealing with the company. The service was excellent and delivery prompt. The item is well made.
Ordered a custom table cover to go over a quad bike. Not cheap but good quality and very happy with it.
From start to finish I was impressed with the communication. The cover itself is very strong and better then most covers you buy in the shops
Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Darren, We are sorry to note your disappointment in regards to the delivery and we sincerely apologize that our service does not meet your expectations. Upon checking the order details, our design team has sent you a comment to recheck the measurements as it was seems too small as per the selected product requirements. However we have not received any response for so long and delivery date got changed as per the same. As we can see that our team has also taken the follow up on the same.
Once we have received an conformation from your side, the order was manufactured and shipped out same as per the selected shipping method. However there was a delay in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&All has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. The same is mentioned on the website. If you have any other concerns, please feel free to contact our customer support team via call or chat.