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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent quality, made to measure so very good fit, value for money. Highly recommended.
Thought I was getting a covered cushion but alas just a cover albeit cover is brilliant thanks
Easy to navigate made a phone call to check something then put in order. They asked for photos of what the cover was being made for excellent for double checking.
Hassle free shopping.
Very pleased with the service provided. The quality of the product is of a very high standard, and good value for money.
I am very pleased with the covers I received they were made perfect. So thank you very much.
Good Website
Simple to Order
Not too long a wait for the goods
Great Quality once arrived
Will use again and Pass on this Company to People that need this Product
Thanks Again, Callum.
Ordered a storage bag to take a wheelchair on holiday and put on flight. Price was good but even after I'd sent pics and paid I kept receiving emails asking questions about the design. We needed the cover before a certain date so ordered about 3 weeks ahead. Due to all the questions it arrived the day before we were due to travel but it did not have the padding inside I asked for, so even after all the questions and pictures it was still not right! Saying that was ok, material good and cheapest I found so I guess you get what you pay for
Easy to order and navigate the site the delivery was quick and efficient and great quality and service
Nice product and fits perfectly to the outside sofa
Ordering was very easy, arrived on time.
Great quality, very pleased with every thing. Plan to order with cover and all again.
Arrived on date specified. Good quality L-shaped cover which fits perfectly over our patio corner unit.
Good experience. Product is good. Service also. No issues. Would recommend for made to measure garden furniture cushion covers.
Appears to be a good product, I won't use u til the winter but yeah looks great right now.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jenny, as part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects. It is unfortunate that sometimes a defect is not noticed, for which we apologize deeply. We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us.