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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It took at least six emails back & forth for someone to actually understand my query.
Obviously offshore customer service.
Mesh cover for pergola made and delivered in less than 2 weeks. Excellent quality and fits perfectly. Exceeds my expectations for the price. Highly recommend
Fabulous quality, good price, made to measure and really quick delivery. Highly recommended
I found the company on Internet, good value for money, very easy to order.
I like the covers but wish the material was a bit thinner and would have gone for a clear colour: more creme then beige if there were more colour options.
When we sit on the cushion the air comes out and there is a noise of the air coming out.
But in general I am happy with the covers.
Very clear for measurements, look like excellent products, just what we've been looking for
Good experience from ordering to delivery. Good communication when dealing with queries. Very happy with high quality custom cover.
Excellent quality and prompt service considering it came from abroad
Very easy and straightforward. It would be better if there is an option to order in metric size though.
A bit confusing, but I got there hopefully as explained I thought the pads were included
Have used you before and have been happy with the covers
I will certainly be ordering more for other out door furniture. Love that you have colour and style choices.
Easy to select and understand choices'
True to website description and excellent workmanship fits perfectly
Very impressed with the quality and the speed of delivery. Will definitely order again. Very good value too!
Sent details and measurements with order and photos of the chairs to be covered. Received enquiries about extra measurements needed to manufacture the covers. Covers are an excellent quality and fit well for a loose cover. I didn't realise that the cords that secure the cover to the chair would only be on two corners and not all four!
The cover fitted well and finally able to protect my fire pit from the elements.
I was very nervous ordering covers for my garden furniture but all the measurements you need to give & choices of fabrics etc actually put my mind at ease.
I was so impressed with my covers & so pleased I brought them!
This is my second cover from Covers and All and, just like the first one, it fits perfectly and is great quality. Absolutely perfect/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lyn, We sincerely apologize that our service does not meet your expectations. We at Covers&All always try our best to provide the fast and efficient service to every customer. Upon checking the order details we can certainty understand your concern, however as we can see that you have placed your previous order with incorrect email address ([email protected]), due to that you were unable to get the order confirmation and our team was not able to fetch the details by your provided correct email address. However as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.