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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Excellent service, great cover for my outdoor kitchen. Thank you.
Really happy with the quality of the customade clear side panels, they fitted perfectly and we're really easy to isbtall. Would highly recommend
Very easy website to use.
Customer service team contacted me with regards to my order and help the process throughout.
Good value product, quick delivery and does the job well BUT I thought I'd ordered white webbing given the web page images so was disappointed when I opened it to see that the webbing was black not white.
Easy to order, delivered promptly and well packaged and the tarpaulin is well made and what I wanted
I used four custom size rectangular sails as side panels for my out door kitchen gazebo. I placed a hook in each corner and installed vertically to protect the kitchen in winter from rain & snow and so far it's worked perfectly. If I had one request it would be the option for a centre ring as they come with only corner rings.
When I seen this advertised this was just the thing that I was looking for
Easy website to navigate. Easy to follow steps from order to payment. Delivery was fast and the product was well made and great quality.
I was very satisfied with the service and the item I received was just as I had ordered. Would definitely use this company again. Many thanks.
Thanks so much for the quality of the whole service
Easy to order including extras...easy to pay
Arrived before date provided...great service...product is amazing and exactly to spec
FAULTLESS thankyou so much will definitely use you again
Great cover and so easy to give dimensions and get your custom made cover
Had 2 x outdoor tarpaulin curtains made and they look fabulous. Thank you
I was hesitant at first to use a company that I had never heard of before and especially the order I was placing was for a large set of replacement and bespoke patio seat covers and cushions. I requested a sample of fabrics that arrived to me in about 3 days. The quality received was excellent and gave me a further idea of extending my requirements to purchase a bespoke sunshade. Having selected the materials I wanted to use, the website was very easy, straight forward and clutter free. My order arrived about a week later, much faster than I thought and to my surprise having also come from outside of the UK (I think India?) Regardless of origination, the tailoring of the finished product is amazing, fabric quality outstanding sizing perfect and much better than the items they are replacing.
Easy to order. Good quality item, quickly delivered.
Samples received as promised will look to order in the new year depending on what is choosen. Look forward to the same service levels
Excellent custom covers, high quality and a great price delivered quickly.
Exactly what I wanted. Easy ordering, fast delivery for a bespoke cover and fits perfectly.
Would highly recommend.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

