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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Rear Seat Dog Blanket
December 26, 2022

Easy site to use and measuring explained clearly.
I was worried as the measuring showed to take the width at the from of the seat, then l realised that the rear of the seat was much wider, l only thought of this after l had placed my order. So I called cover and asked them about the width measurement and was told it was too late to change the order but not to worry as they make them a couple of inches bigger anyway.
On receiving the order and fitting it, it more than covers the seat in my BMW X1 in fact l would say that it too big. Certainly not made to measure, the side flaps hang out the car door and l had to tuck them under the actual seat fixing to prevent them catching in the doors everytime we got in and out of the rear seats. Quality is good, does the job but it would fit a much larger vehicle.

Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Very attentive service and on line contact process what customer service should be.

Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Skylight covers
December 26, 2022

We ordered two skylight covers, which arrived ahead of schedule, thanks. They fit like a glove, and now the leaking roof is fixed for the time being and our Christmas guests remained dry.

Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Fantastic service
December 26, 2022

I ordered some very bespoke speaker covers, inevitability got the order specifications wrong, the team were fantastic in tailoring order to fit requirements, highly recommended!

Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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All as advertised!
December 26, 2022

Everything was as expected. On time, good quality No issues whatsoever!

Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Tarpaulin
December 26, 2022

So grateful great product great price very very happy

Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Good Product. Poor Service
January 25, 2023

Disappointed this company has a U.K web address but items are shipped from India.
Premium/Priorty shipping paid for but item arrived almost a week late having been stuck at customs at Stanstead Airport. I would not have purchased from this company had I known the goods were imported.
A shipping refund was given after pointing out my issue.

Cover & All UK attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Cudtom Waterproof cover
December 26, 2022

Perfect for the random shape mattress I have in my van.

Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Great Service
December 26, 2022

Easy to use website from start to finish. Product was delivered early which was a bonus. Good quality product and great service.
Highly recommend Cover & All

Date of experience: December 26, 2022
Spain
1 review
0 helpful votes
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Good experience
December 26, 2022

Ordered a cover an external cushion store.
It arrived in good time and was exactly what we were looking for.

Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Tarpaulin
December 26, 2022

Was very pleased with quality and service
Customer support was excellent, answered phone straight away and sorted out my request without charging extra
Delivered on time and well
Packaged

Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Quality product.
December 26, 2022

Good Service, prompt delivery. Had to contact customer service as product through tracking was heading for USA after arriving in Uk however product was turned around and was delivered 1 day ahead of quoted delivery.

Date of experience: December 25, 2022
GB
1 review
0 helpful votes
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Kawasaki curtain
December 26, 2022
Updated review

Very intricate and detailed, especially the individual sorting my precise order out correctly. I am as pleased with your product aswell as your formative staff, first class.

Date of experience: December 25, 2022

Wasn't clear on extra details, applying logo to curtain...
December 27, 2022
Previous review

Wasn't clear on extra details, applying logo to curtain was not straightforward at all? I hope you don't cock upmost order?

Date of experience: November 27, 2022
GB
1 review
0 helpful votes
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So easy and a reasonable cost!
December 25, 2022

Brilliant. Very good service Will use again
Thanks

Date of experience: December 25, 2022
GB
1 review
0 helpful votes
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All okay
December 25, 2022

All okay Thank you. Thank you. Thank you. Thank you.

Date of experience: December 25, 2022
GB
2 reviews
0 helpful votes
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Order
December 25, 2022

Excellent quality product, great customer service, would recommend.

Date of experience: December 25, 2022
GB
2 reviews
0 helpful votes
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Repeat customer concern.
December 25, 2022

Very happy with the actual product. However - it is more than a bit curious that the order for a basic small square tarpaulin has to be packaged and then sent as a single item individually all the way from the depths of India. It seems counterintuitive that this should be part of an efficient business model in the bigger scheme of things. The less than exemplary score reflects my personal discomfort over this issue.

Date of experience: December 25, 2022
Sweden
1 review
0 helpful votes
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Excellent service and product
December 25, 2022

Delivered as measure and designed. Highly recommend

Date of experience: December 25, 2022
GB
1 review
0 helpful votes
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Best customer service
December 25, 2022

Always excellent service and they go above and beyond to ensure product is correctly fitted

Date of experience: December 25, 2022
GB
1 review
0 helpful votes
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Good Quality Product
December 25, 2022

Very helpful when queries where made by myself, they called me personally to arrange changes, very pleased with the great customer service.

Date of experience: December 25, 2022