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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent product and service! Will definitely use again. Thank you.
No problems at all easy to order. Came quickly and delivery was good and safe.
Great from start to finish. Easy to order. Cover was lovely & very strong. Great colour & exactly made to measure.
This was the second cover that I have bought from Covers & All - with have been first class in all respects.
Website was easy to navigate & order bespoke size, etc, delivery was earlier than stated - always a bonus - canvas looks good quality & well made but not yet tested, as they say the proof is in the pudding - let's hope it tastes as good as it looks.
I ordered a bespoke table cover size in the heavyweight waterproof material and it looks great. It even got delivered quicker than the original date when I placed the order.
Hi Joanne, we are sorry to note your disappointment with the product received. We perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects and try our best to provide the secure packaging that the product does not get affected in transit. Generally, if customer face any such issue, they need to contact us within 7 days of the delivery and the same is mentioned on the website. However, as you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to investigate the issue and provide the best possible resolution.
Great Site and good web chat will not use again as not made in uk
Na haven't purchased yet just the samples. I will likely order once I am happy with measurements
Very clear and easy everything was as expected would not hesitate using the company again
Quick and easy to purchase via the website. Instructions were clear and simple. Price was more than I was expecting, however quality of the product is great and not disappointed. Hopefully the chair edges don't wear through the material, time will tell :)
Good, we are happy with he product, exactly as expected
I have a Tesco Egg chair and couldn't find a cover to fit. Covers and all did an excellent job of making a made to measure cover. I would highly recommend them
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gillian, thank you for your feedback. We have worked hard to make the order process simple and easy to follow. We are glad to know that you are happy with the delivery. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services. However, we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at [email protected]. Which help us to improve our rating and make the customer experience better.