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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
This company responds to reviews on average within 0 days

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14,842 reviews

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GB
1 review
0 helpful votes
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Another great quality product
September 5, 2023

Order arrived quickly, great quality products, would recommend Cover&All

Date of experience: September 5, 2023
GB
1 review
0 helpful votes
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The site was easy to navigate and order.
Company kept me informed of order progress and delivered in very good time...

Date of experience: September 5, 2023
GB
1 review
0 helpful votes
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Very good and thorough
September 5, 2023

I got the measurements incorrect they noticed and aske me to reconfirm. They also had me recheck extra details that i had missed

Date of experience: September 5, 2023
GB
1 review
0 helpful votes
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Could not rate covers & all high enough. Brilliant communication, price & service.

Date of experience: September 5, 2023
Pennsylvania
1 review
0 helpful votes
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Just what I need to protect the pizza oven, but I would have liked it made to my measurements rather than extra material being added, especially when I advised which oven it was for.

Date of experience: September 5, 2023
Veeni M. — Cover & All UK Rep
over a year old

Hi Lee, we regret the inconvenience caused. All our products are made with standard leeway for easy pull-in and pull-out. In case you wish to have the exact size, you may mention the same in the "Any Special Request for Us" option. Our team will check and fabricate your cover accordingly.

We're here to help you with any problems or questions you may have. The quickest way to reach us is typically by chatting with us directly from our website. You may also reply to this email; we aim to respond to every email within 6 hours.

GB
1 review
0 helpful votes
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Gazebo side Awning
September 5, 2023

From finding your site to ordering and to receiving our perfectly cut awning, everything was perfect.
No hesitation in recommending Cover & All to others.
Thanks again.

Date of experience: September 5, 2023
GB
1 review
0 helpful votes
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Curtains cut too big and not to my measurements. Disappointing really

Date of experience: September 5, 2023
GB
1 review
0 helpful votes
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Waterproof cushion covers
September 5, 2023

Excellent quality product and fit measurements I gave perfectly.

Date of experience: September 5, 2023
GB
1 review
0 helpful votes
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Great little table cover
September 5, 2023

Positive. Answered phone and replied to questions.

Date of experience: September 5, 2023
GB
1 review
0 helpful votes
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Excellent products and service
September 5, 2023

Ordered custom-sized table covers. The quality of the material exceeded our expectations and the price was very reasonable. Definitely recommended.

Date of experience: September 5, 2023
GB
1 review
0 helpful votes
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Great service 5*
September 4, 2023

Ordered a made to measure tarp and very impressed with the customer service and contact to make sure it was absolutely right. Not put it up as yet so haven't seen the product itself.

Date of experience: September 4, 2023
GB
1 review
0 helpful votes
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Happy
September 4, 2023

All good, best prices, would have liked more choice of colours and to be in cm but that's all. Arrived earlier than expected. No problems

Date of experience: September 4, 2023
GB
1 review
0 helpful votes
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Decent cushion cover
September 4, 2023

Quick and easy order, reasonable price, material not exactly what expected

Date of experience: September 4, 2023
GB
1 review
0 helpful votes
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Dump truck cover
September 4, 2023

Measured sheet.
Sent details through.
Sheet arrived before date given.
Very happy

Date of experience: September 4, 2023
GB
1 review
0 helpful votes
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Perfect service, product and price
September 4, 2023

Really pleased with my purchase. It's a really good price, and the shape was customised to my design. Will be ordering again

Date of experience: September 4, 2023
GB
1 review
0 helpful votes
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Straight Forward
September 4, 2023

Easy to order. Website is intuitive. Would use again.

Date of experience: September 4, 2023
GB
1 review
0 helpful votes
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Good service, excellent product
September 4, 2023

Order was easy. However no provision for measurements in cms, only inches

Date of experience: September 4, 2023
GB
1 review
0 helpful votes
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Measure, measure and measure again!
September 4, 2023

We have a patio furniture set in a curve which have weather proof covers but they trap dog hair. To protect them we decided to get a set of covers made specially.

Once we put in the order we were contacted by a designer who queried the shape and measurements of the middle cushion. This was because it was a curve rather than a normal rectangle. I am most impressed with this diligence to get the order right and it gave us the impression they knew what they were doing!

My only advice is this - measure carefully and measure again and then again. The website design software is in inches. I've no idea why so convert cm/mm into inches via Google and use this. Once you've done this - go and measure again! Take your time and if necessary get someone else to check! We included the metric measurements as well on the reply to the designer just to be sure.

Anything unusual and the designer will contact you anyway. I liked the fact you could upload images as well as link to a brand of furniture. This was really good.

The covers are very well made from durable material and certainly shower proof. I cant fault them for construction. We will certainly use them again.

Date of experience: September 4, 2023
GB
1 review
0 helpful votes
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Simply excellent
September 4, 2023

Products are above my expectations at the price they cost and were delivered quicker than expected. A thoroughly professional transaction

Date of experience: September 4, 2023
Italy
1 review
0 helpful votes
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Perfect
September 4, 2023

Product arrived a week ahead of time and has been made perfectly to the specification I supplied. Great communication all the way. Will definitely use again.

Date of experience: September 4, 2023