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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent workmanship, arrived quicker than expected. Would recommend
Excellent service. Delivery took longer than expected as I didn't realise it was coming from overseas. Crate cover is great.
Easy to order and choose cover and get the size correct. They make it easy to understand the measuring process.
I had to chase Covers and All quite a few times to find out where my items were only to find out my order had been placed on hold but I hadn't been notified. It took a further few weeks to get sorted, and whilst the quality of the product is good, it doesn't fit all of my chairs.
Turned up on time. Well packaged exactly what I ordered. Would recommend them to anybody
Ordered a cover for my wood store. Feels good quality and also quick delivery. Let's see how it holds over the winter! Great quick service for a bespoke cover to be made to order.
We had extended discussions regarding my cover requirements and I sent numerous photos with dimensions. Yet, what turned up was completely different.
Happy with this product. Came in good time and fits well. Seems good quality.
Easy to order and the company call to check measurements before the proceeded with the order. All round good service
A tad frustrating. I had many queries about the item to be covered as it wasn't a uniform shape which I would have liked answered in a call prior to ordering, but you are shepherded to using an email. The response wasn't helpful so I made the best guesstimate and just ordered. It turns out there was an opportunity to confirm a draft design and alter measurements...phew... but no account was taken for the non uniform width shape, although I had explained it in the comments section and previous emails.
If the item to be covered is uniform then I believe the covers are good quality and would be a better fit.
Easy to order, just put in the measurements and the rings I wanted and it fits perfectly. Nice and strong and well sewn!
Ordering was easy once all sizes and photos were provided. Covers delivered from India in quick time.
Colour and material is as described and packing was adequate.
Good quality. Quick delivery. Fabric is perfect for my camper bed. Good value.
Exactly what we expected when we expected it. Good quality too
We ordered a custom made tarp for our home made pergola. Brilliant quantity item at a fair price, all the neighbours now want one too and we have had to share the link multiple times within the past week.
Was easy to do and orders a custom size. Price was great and very prompt delivery and updates. Recommend to use again
Very good site - easy to use! Great support and communication on the custom size I needed.
Great custom made product and value for money
Great custom made product and value for money
Great custom made product and value for money
This is the second table cover we have purchased. First one for another table was spot on so decided to buy one for 2nd table. Arrived on time. Material is tough and fit is spot on.
From order to receipt took approx 2 weeks. Wanted a strong and specific sized table top only cover. Just as ordered. Brill
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nicholas, as part of our dedication to offering world-class products, we conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize. We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us.