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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,528
value
72
shipping
73
quality
13,271
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14,842 reviews

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GB
1 review
0 helpful votes
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Perfect fit
October 12, 2023

Excellent service thank you. I was contacted about my measurements and am very happy with the service and product.

Date of experience: October 12, 2023
GB
1 review
0 helpful votes
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Very good product and service
October 12, 2023

We bought a grey cover for a bench that's over a century old, so not your average dimensions. The instructions on the website for measuring were clear and simple. The cover fits perfectly and looks very smart.

Date of experience: October 12, 2023
GB
1 review
0 helpful votes
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Easy to deal with
October 12, 2023

Order, follow up, delivery all good. Product is good quality and all arrived as ordered

Date of experience: October 12, 2023
GB
1 review
0 helpful votes
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Great stuff
October 11, 2023

Easy to order came within a week the covers were good quality and well made. They were exactly what I ask for to the exact right measurements. I will definitely buy from covers & all again

Date of experience: October 11, 2023
GB
1 review
0 helpful votes
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Good experience, but some some aspects could be improved

Date of experience: October 11, 2023
GB
1 review
0 helpful votes
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Easy website to use and easy to order
October 11, 2023

I was looking for a cover for our garden table to replace the previous one which had decayed over time.
The Coverall covers use very heavy duty material which should not degrade in sunlight, time will tell!
First impression is that this cover will last years.

Date of experience: October 11, 2023
GB
1 review
0 helpful votes
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Custom outdoor kitchen unit cover
October 11, 2023

Very quick, clear communication on deadline. Delivered on time. High quality. However I would say that it's not entirely clear the difference in each of the materials available and their appearance which means you have to gamble.

Date of experience: October 11, 2023
GB
1 review
0 helpful votes
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Pergola cover
October 11, 2023

Good with no issues experienced. Would happily recommend

Date of experience: October 11, 2023
GB
1 review
0 helpful votes
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Amazing Quality
October 11, 2023

Great product and very impressed with quality, came as I requested and would highly recommend.
I'll certainly be coming back in the future.

Date of experience: October 11, 2023
GB
1 review
0 helpful votes
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All round great experience
October 11, 2023

Easy website to use. Kept up to date along every stage of the way

Date of experience: October 11, 2023
GB
1 review
0 helpful votes
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Swatch
October 11, 2023

Excellent sample choices and look forward to choosing one soon

Date of experience: October 11, 2023
GB
1 review
0 helpful votes
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Just right.
October 11, 2023

Just what was wanted to safe my car seats from my animals

Date of experience: October 11, 2023
GB
1 review
0 helpful votes
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Very happy customer. Already recommended this company to family and friends

Date of experience: October 11, 2023
California
1 review
0 helpful votes
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Great communication throughout
October 11, 2023

If Carlsberg did coveralls then this is how it should be.

Date of experience: October 11, 2023
GB
1 review
0 helpful votes
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As above
October 11, 2023
Updated review

Very happy with our custom made covers. Top service throughout, from initial design and ordering, through proofs and final measurements, to production and delivery.As above

Date of experience: October 11, 2023

So far so good
May 7, 2023
Previous review

So far so good.

Date of experience: May 7, 2023
GB
1 review
0 helpful votes
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Good but baggy
October 11, 2023

Overall the covers ordered was what I wanted. However, I supplied the exact measurements when ordering and in general they fit. However the additional excess as described in the ordering process has made them too loose. Can be tightened but they look too large like I haven't measured correctly.

Date of experience: October 10, 2023
California
1 review
0 helpful votes
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The process of ordering the cover and confirmation of sizes, final designs and then sign-off was very protracted and disjointed. The use of a call centre deal with service queries meant that you didn't feel the company cared about the service you received, it was simply transactional and impersonal. The email's with spec sign-offs were lost in the snowstorm of offer emails and all got dumped int he spam folder so I missed sign-offs on the designs, delaying the process. TIn contrast I bought some specialist metal polish online from a company in Lancashire - for the same table - and the service was excellent, talked me through the different finish options, knew exactly what was best for the job I was doing and it was the same person every time I spoke to them. The emails were specific to the job in hand and I wasn't bombarded with sales emails. The ironic thing is that because their service was good and they didn't bombard me I've used them for other products since. I'm not sure I can say the same of Covers & All because I can't be bothered emptying my Promotions and Spam folders every week.

Date of experience: October 10, 2023
GB
1 review
0 helpful votes
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Highly recommended
October 10, 2023

Really great ordering process and great choice *****

Date of experience: October 10, 2023
GB
1 review
0 helpful votes
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I was impressed with the attention to detail CoversAll paid to producing exactly what I wanted. I certainly will be using them again in the near future.

Date of experience: October 10, 2023
GB
1 review
0 helpful votes
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First class
October 10, 2023

Very helpful with buying the correct size. Constant communication until the measurements were correct.

Date of experience: October 10, 2023