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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent service and delivered earlier than indicated. As before it fits perfectly
I selected the nearest style, attached a photo and commented that it was slightly different to the stock design. I was contacted by a designer asking for more measurements and then when order confirmed got a rebate as it was slightly smaller than the stock one. Excellent fit when it arrived
Disappointed that none of your discount offers apply to standard size covers. Search is not very good. Crazy that only inches are used for measurements. Should switch to cm or use both.
Disappointed that none of your discount offers apply to standard size covers.
Kept informed at all stages of procedure and item fitted well and good quality
Place a Christmas order for my husband's garage. I email to see how long the order would take and to my surprise it was on its way within days and he received it for Christmas. A big thank you
Great cover, fits perfectly. Toggles quite hard to tighten (impossible) or would have been 5 star
Unlike a lot of things these days, the whole experience from start to Finish has been great.
This is truly a bespoke service, and you can have the covers made to any dimensions. The website works and after a few minutes your bespoke cover is on order.
Our order arrived quicker than stated, and we are delighted with the quality and appearance of the cover.
We had previously purchased a cheap cover online, and had to replace it after a couple of weeks!
Would highly recommend.
Ever so easy to measure and order with clear instructions.
Manufacturer took the time to make sure my measurements were corrected resulting in a perfect fit.
Thanks to all involved.
Easy to choose and design the cover we need with the pre-set designs and manual adjustments available.
Overall good quality materials for the price...
Eyelet spacing was way off which was a problem for me and the tarps were not suare.
Some companies just take a customer order without question. Cover and All U.K. Had the common sense to question the dimensions I had provided. Had they not done that, it would have bee a waste of money on my behalf. The quality and fit is perfect. Thank you
Goodn communication from team for bespoke fitting. Made easy to get design / size right first rime. Good solid product
Overall this is a good cover, the material feels rubberised and looks to be hard wearing. There are some covered vents to let the furniture breathe.
The only downside is it would be nice if the drawcord was elastic.
I also wished I had added on an extra inch to each dimension, except the height as the additional inches didn't seem to get added making it a very snug fit.
Delivery was quick and arrived over a week before the expected delivery date.
Another top quality bespoke product at good price point.
Website easy to navigate and use. Quick delivery and regular updates on order.
Very easy to customise and order. Great price.
Bought to replace damaged sofa back cushions. Took the time to check and confirm all of the details and order received promptly
Simple and clear. Great value and service, highly recommend.
The sail does not fit the space it wax measured for. I've contacted customer service but not received a response. The method of providing measurements is confusing and does not work
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Timothy, we apologize for the negative experience you had with us. Our team always strives to ensure that the products are shipped out as per the order details received and that all necessary information is provided on our website in an easy-to-understand manner. We are sorry to hear that you faced an issue and regret that we were unable to locate any conversation with your registered contact details. However, as you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to investigate the issue and provide the best possible resolution.